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Large Appliances reviews in Humble

  • A
    We wanted an exercise machine assembled and got a coupon for that. He did a good job. The price was a little higher than what I thought. Other companies had lower prices but I wasn't very confident in the quality of their work. The quality was fine. Part of the agreement was, if there are any problems with the machine, I can call Angie's List back and they will get this company to come and look. I've only used it for a few days now and it's working just fine. The main problem is, I'm trying to figure out what all the buttons mean. They responded right away. He was right on time.
    - Ann and Ed F.
  • A
    Our first meeting with Charles was in May of 2013, having ust moved into a new house and knowing that we wanted to build an outdoor kitchen to compliment the pool and yard. We had scoured through Angie���s list and selected Charles based on the number of ratings, the number of reviewers and the content and context of those reviews. What was really appealing, at least to us,was that everyone said that he was easy to work with and had good ideas and suggestions on layout, material and finishes. Some of the other Contractors who we met with and received quotes from built their kitchen out of cinder block with brick or stone facing. I liked the fact that Charles first constructs a steel frame for the kitchen, and then mounts a and frac34; thick fireproof board on top of that before finishing with stone and granite.

    Early 2014 we decided to proceed with our pool and started to work with Charles a few weeks later on the design of the Kitchen, making sure that it integrated with the layout of the pool and the yard. Our plan was to go with a large Pergola and an L shaped kitchen and Charles team came out to hand excavate the footings and install the 4 8x8 cedar posts and rebar prior to the pool deck being poured. This was Charles idea and it saved us money later by not having to cut through the concrete deck; it also improved the overall strength of the structure as the rebar from the post footings is now tied into the pool deck. It was about this time that we discovered that the Builders salesman who had told us ���we would not be able to extend the house once it was completed��� was incorrect and that we could extend the house roofline out over the proposed kitchen. We called Charles, explained what we had discovered and asked if we could change the design from a Pergola to a full covered outdoor kitchen/bar with a roofline tied into the house. The tricky part was to incorporate the 4 8 x8 cedar posts that we had already installed into the design. Within 48 hours we had agreed the new design and pricing and Charles had submitted it to the HOA for approval. Once approved Construction started, working with Charles was a breath of fresh air compared to some other contractors we have dealt with, particularly the pool builder!

    We liked the fact that he promptly responded to telephone calls, e-mails and texts, sometimes he was busy and
    couldn���t answer our questions immediately but he always let us know that was the case and always followed up later that day or the next day.

    We did have a couple of bumps in the road, not unexpected on a Project of this size and mainly created by us making last minute changes. We worked through those as they came up and Charles kept us apprised of any cost and schedule impact.
    The Infinite Construction team finished the Kitchen last week (June 2014) and we couldn���t be happier with the outcome. Not only does it look great it���s extremely functional and everyone that sees it just says ���Wow���.

    Charles was not the cheapest bid, nor was he the most expensive (when we initially bid the work it was for a pergola and kitchen, we ended up building substantially more than that) however, his attention to detail, no compromise approach to quality and ability to work with us to design and build our dream kitchen far outweighs any differences in pricing.

    I must also add that Charles takes great pride in his work and wants to ensure that you are happy with the final
    product. Thanks Charles for building our dream kitchen for us.

    John and Kathy
    - Kathy B.
  • A
    Purchased a new gas stove right before Christmas. They came in, removed and hauled off the old one, hooked up the new one, and was done in 30 minutes. Couldn't ask for better service. Ready to bake! BTW... It was the Home Depot in Humble, TX NOT Plano, TX.
    - Franchon A.
  • F
    I purchased an open box refrigerator from this store, however upon delivery it was discovered that the delivery company had damaged the power cord and had done so to three other deliveries that day.  They decided to not deliver the item and return it to the store to send out for delivery but they would not tell me exactly what was going on in terms of time etc and could not get anyone to call me back.  I ended up having to go and sit in their store for 4.5 hours just to get a straight answer and when I asked to speak with the General Manager I was told that he had "just left".  I currently have no refrigerator and I have not been able to get anyone to call me back after calling repeatedly for over a week..  It is a long and complicated issue, but I have been treated TERRIBLY by this store, not to mention their "shady" business practices.   They have repeatedly attempted to refund my money without my authorization rather than deal with the issue - I do not  want my money back, I want my refrigerator!  Avoid this store location at all costs.  Highly unethical managers.
    - Torri R.
  • A
    Staff at Acceptance Appliance is great! The products that they sell (scratch and dent, factory returns, etc.) are excellent. Delivery was delayed because of an incorrect phone number but we did not consider that to be a problem.
    We did encounter a problem with the refrigerator after it was delivered and installed that turned out to have been at least partially caused by the delivery company. They found it necessary to remove the doors to get the appliance into our house, and then failed to correctly reinstall the freezer door resulting in a bad seal which caused the fan motors to freeze up with excessive frost accumulation. We called for service from GE since the product was under warranty and the service technician corrected the problems. The appliance is now working great!
    - William S.
  • A
    I bought it from the one in Atascocita but they contracted the installation out to someone. I am not sure as to how much it cost it was melded into the price of the dishwasher and there were discounts. I had a great experience with Sears and the people that they hired out did a great job of installing it. The only problem was that they were late.
    - Kathy D.
  • A
    Excellent, both times!
    - Becky D.
  • A
    - Christopher W.
  • A
    I appreciated his honesty and after checking around I purchased a new dishwasher. I definitely will contact this company if I have other appliance repair needs
    - Kenneth B.
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Kitchen Appliance Sellers in Humble

Companies below are listed in alphabetical order.

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