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Joe Hardwood Floors

Founded 1998 • Angie's List since May 2008

A Rated | 148 Reviews

Description

Now offering wood-tile installation. About Joe Hardwood Floors. Joe Hardwood Floors has been in business since 1998. We work with commercial and residential clients. We carry general liability policy up to $1 million. Our install and sanding technicians are all hourly paid- No subcontactors. Each worker carries an average of over 10 years experience in the wood floor business and are reliable. Members of the Better Business Bureau in good standing and A Rating. 5 star rating with Citysearch and Angie's List. Super Service Award Winner- Angie's List....

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Doggone Good Hard Surface Restoration

Lasting first impressions! A truly clean floor that requires less work to keep it looking great! I learned how important this is when I was responsible for the facilities, maintenance and housekeeping at two different hospitals and when I was responsible for the maintenance for thousands of offices. With my breakthrough high pressure, high temperature extraction technology I provide the best investment in cleaning and restoring hard surfaces. I'll also seal the surfaces so they will be easier to clean for years to come. In fact, I can Colorseal the Grout for a floor that really POPS! Why waste more time and effort trying to clean your hard surfaces the old fashioned way? We offer fast, effective, and affordable solutions that work on any hard surface: tile and grout; natural stone; travertine; brick; concrete; and stucco. We can do it all - vertical or horizontal. Here at Doggone Good Hard Surface Restoration our goal is to provide our customers with astonishing service and the best investment in cleaning and restoring hard surfaces. We strive to ensure 100% satisfaction by providing professional, affordable high quality service. Our certified technicians are committed to continuing education, and we provide them with the most advanced equipment in the industry. There are no surprises or hidden charges. We'll clean your floor or hard surface like it has never been cleaned before! I'm so sure you'll love the results that I'll do a free demo just to prove what I do is Doggone Good! Let us help you create lasting first impressions with truly clean hard surfaces where you take the most pride whether in your home or your place of business.

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Verified Reviews

A few reviews for this pro…

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RATED

07/30/2019

Note - these were real hardwood floors, not composite or engineered. It went generally well, on-schedule and on-budget. Joe was very thorough in the walk-through and the estimate was detailed. He could have communicated more proactively about minor issues that came up. I had previously had existing hardwoods sanded and the dust throughout the entire house was a disaster (different contractor). Joe...

DESCRIPTION OF WORK
Installed hardwood floors

CATEGORY hardwood floor repair

D

RATED

01/15/2019

Joe (the owner) initially came to look at job. He seemed like a nice guy and interested in doing the work. Before i hired him I had some questions on the process and product they would be using and it was almost impossible to get any response. During that time I removed all of the stairs myself so they could be refinished in his shop. It took several months to get his crew to show up and pick up t...

DESCRIPTION OF WORK
Refinished Stairs

CATEGORY hardwood floor repair

SERVICE PROVIDER RESPONSE

[Member Name Removed]'s review is not a fair summary. We provided [Member Name Removed] an estimate that detailed product used, including the brand. In addition, we texted him the name of the brand & product. It was explained that this product is unique; it provides excellent protection with low VOCs. It is also not available for retail purchase. We referred him to a restaurant that used this prod...
C

RATED

01/09/2019

The worker took the closet doors off. I was told they would be put back on when the job was complete. I notified Joe via a phone, text and email. He never responded once. Before I hired him he said he fully back up his work. I don't understand why he would not respond or have his worker come back to put the doors back on.

DESCRIPTION OF WORK
Refinish hardwood floors

CATEGORY hardwood floor repair

A

RATED

07/31/2018

Joe came to my house to look at my hardwood floors, which I was considering resurfacing. I explained that I was on the bubble about resurfacing them. And after looking at the floors, Joe actually recommended that I not resurface them for awhile longer because even though they did have a little wear and tear, they were in good shape considering I have two teenage boys and two dogs. Consequently, I ...

DESCRIPTION OF WORK
Joe came to my house to look at my hardwood floors, which I was considering resurfacing. He gave me really great advice.

CATEGORY hardwood floor repair

F

RATED

07/10/2018

Joe came out to review for estimate, said he would have the quote to me within 2 days. After a week with no quote or response to my phone calls, I gaveup on them. Four weeks later, they had the nerve to call me to see if I was still in the market to have the work done. When challenged about their lack of response, the laady said “they had been vey busy”. Never a good excuse for ignoring a potentia...

DESCRIPTION OF WORK
Refinish hardwood flooring

CATEGORY hardwood floor repair

SERVICE PROVIDER RESPONSE

What is most disappointing about this review is we sent the estimate to the homeowner multiple times during the course of our interaction. We also followed up with him on several occasions after the initial email was sent, leaving voicemails. The homeowner communicated that he was hoping to start the work sooner vs later and we prioritized accordingly. After sending the estimate and calling severa...

Services Offered

Sand & finish, hardwood floor installation, plywood, solid & pre-finished engineered wood, wood-tile installation

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check
Senior Discount
No
Emergency Service
No
Warranties
Yes