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Jack's Carpet - Pearland

Founded 1980 • Angie's List since July 2010

C Rated | 7 Reviews

Description

Owned & operated by Father and Son....

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A

Lakeside Floors

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Lakeside Floors

Additional email: acptgal@verizon.net All types flooring.

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Verified Reviews

A few reviews for this pro…

D

RATED

06/02/2015

I am 73 and not used to remodeling. The salesperson when I purchased the carpet, led me to believe that if I just emptied the bookcases against the wall, and box them up, then they would come in, put the flooring down and put them right back. That is not what happened. They were very nice, very professional but they moved everything. They had everything unplugged and put in the middle of my living...

DESCRIPTION OF WORK
They did my living room, kitchen and dinning room.  It is ceramic tile. I chose the grey and white.

CATEGORY ceramic tile

B

RATED

04/02/2015

unknown

DESCRIPTION OF WORK
This was a difficult experience. Jack's Carpet of Pearland worked well with me; but my contact person was new and not too familiar with the subcontractors that would do my bathroom floor. The subcontract did a great job on the floor tile; but refused to replace the sink and toilet which had to be removed to complete work. This was not what was agreed upon by Jack's. My store representative came to finish the work personally at no additional cost to me. I greatly appreciated his effort. He, however, was not properly equipped to finish the job. The result was O.K. but less than what I had expected.

CATEGORY carpet installation

C

RATED

10/30/2014

unknown

DESCRIPTION OF WORK
We had used the Pearland Jacks for carpet during the summer and were very pleased. However, they have gotten new employees since then and the man we dealt with (for wood floor installation) did not seem to be interested in obtaining our buisness, nor was he very helpful.

CATEGORY carpet installation,flooring

A

RATED

07/30/2014

Reasonable price, installation went well, able to complete the job quickly.

DESCRIPTION OF WORK
Installed commercial grade carpet in rental property.

CATEGORY carpet installation,flooring

F

RATED

11/10/2012

It is now Nov 10th and they have yet to complete the installation in the Masters Closet.  I have talked to Neil on numerous occasions who is quick to apologize and reassure me that he will handle it.  But these appear to be empty promises.  I am still in disbelief that it's been at least 2-1/2 months and they have not completed the carpet installation.  Last week I received a call from their wareh...

DESCRIPTION OF WORK
I purchased carpet from Neil at Jack's Carpet (Pearland) on Aug 29 2012.  The purchase was for 3 bedrooms,an office and closets for the 4 rooms.  During the carpet installation (end September), they ran short of carpet and were unable to complete the Masters Closet.  I was told they would order the remaining carpet to complete the job and finish the installation.

CATEGORY carpet installation

Services Offered

Sales & installation of ceramic tile, natural stone, hardwood, laminate & vinyl floors.and carpet

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
American Express, Discover, MasterCard, Visa
Emergency Service
Yes
Warranties
Yes