Houston Water Heaters

A 261 Reviews

Founded 1991 • Angie's List since May 2009

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

Licensed
  • Trade License Number
  • 15536
  • Trade License Authority
  • Texas State Board of Plumbing Examiners
  • Trade License Expiration
  • 09/30/2019
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
9:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM

Company Contact

6111 FM 1960 Rd W Suite 216

Houston, TX 77069

Description

Are you in hot water? We are a water heater authority and THE source for water heating solutions in the Greater Houston Metropolitan Area. We provide free upfront estimates on replacing a tank style or tankless water heater. We do not do repairs unless it is a heater we installed for liability reasons. We make choosing your new water heater a pleasant experience because all we do is water heaters! Our Plumbers are actual employees of ours and not subcontractors so they are all licensed/insured/bonded and will be in a Houston Water Heaters uniform. We take special care to respect your home and clean up our mess when we complete each installation. You will be hard pressed to find a better price or higher quality service, please check out our reviews and you will agree. We give every Angie's List customer a personal service you wont find anywhere else these days!...

Verified Reviews

260 Total Reviews
Reviews by Rating
A Rated
238
B Rated
9
C Rated
7
D Rated
3
F Rated
4
Read reviews by category
water heater repair and installation (257)plumber (89)hvac repair (3)
Showing 1-10 of 260 reviews
F

RATED

05/30/2020

Person answering phone very argumentative and said they would not come out unless the system was broke. Would not help even after a second call. They still argued that nothing was wrong with our me being able to explain. After I became a horses rear end he listened but said again as long as it’s working we’re not coming out.

DESCRIPTION OF WORK
Needed help for on demand water heater

CATEGORY water heater repair

WORK COMPLETED ON 05/30/2020

A

RATED

01/30/2020

What sold me was the abundance of information I got from this company when I was calling around for quotes. I got a long email with specs, possible costs and helpful details. The technicians called 30 minutes prior to arrival. Arrived promptly. It was raining - they protected my floors and stairs by using shoe coverings and floor drapes. Friendly. Efficient. Respectful. Only took a couple of hours...

DESCRIPTION OF WORK
Water Heater Replacement

CATEGORY water heater repair

COST $1,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/31/2020

SERVICE PROVIDER RESPONSE

Thank you so much for your wonderful review [Member Name Removed]! We appreciate the feedback and we will certainly pass your compliments on to our Plumbers. Please don't hesitate to let us know if you ever have any questions about or need any assistance with your new water heater and thank you again for your business!
A

RATED

12/01/2019

The entire experience, right from my first phone call thought the final walk-through, was great. I spoke with Steve (owner) and he was very upfront with the price, model, schedule, warranty and other information. It was a no-frills no-pressure quote (compared to a higher quote from Milton Frank and an outrageous quote from John Moore). The technicians was professional, on-time, communicated well a...

DESCRIPTION OF WORK
Install New Water Heater

CATEGORY water heater repair

COST $1,633

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/25/2019

SERVICE PROVIDER RESPONSE

Thank you so very much for your wonderful review [Member Name Removed]! We are happy to hear you were pleased with the entire process and this is the feedback we love to hear. We will certainly pass your compliments on to our Plumbers, please don't ever hesitate to let us know if you have any questions about or need any assistance with your new water heater.
A

RATED

03/31/2019

David and Luis were great! We originally wanted a tankless heater, but they were up front that our gas line couldn't support one- more info than I got from the other people who offered estimates. They were very polite, very keen to educate me on what they were doing, and did an excellent job replacing the old water heater and fixing the drainage. They cleaned everything up quickly and the price wa...

DESCRIPTION OF WORK
Replace 40 gallon water heater

CATEGORY water heater repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/30/2019

SERVICE PROVIDER RESPONSE

Thank you very much for your review [Member Name Removed]!! We are glad to hear you were pleased with our installers David and Luis and we will pass your compliments on to them. Please don't hesitate to let us know if you have any questions about or need any assistance with your new water heater!
A

RATED

03/30/2019

Our water heater was leaking and needed to be replaced. I started messaging pros over Angie’s list and got very detailed quote with various options on warranty from this guys. Frank explained the same thing over the phone and was able squeeze in an installation same day. Guys who came to install were very professional, explained all requirements and were answering all questions patiently.!they cam...

DESCRIPTION OF WORK
Our water heater was leaking and needed to be replaced. I started messaging pros over Angie’s list and got very detailed quote with various options on warranty from this guys. Frank explained the same thing over the phone and was able squeeze in an installation same day. Guys who came to install were very professional, explained all requirements and were answering all questions patiently.!they came on time and finished on time with clean work site. Would definitely recommend them.

CATEGORY water heater repair

COST $1,450

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/25/2019

SERVICE PROVIDER RESPONSE

Thank you so much for your review [Member Name Removed]!! We are happy to hear you were pleased with the installation and service and we will pass you compliments on to our Plumbers Anton and Carlos. Please don't hesitate to let us know if you have any questions about or need any assistance with your new water heater!
A

RATED

01/04/2019

Needed to replace 2 old water heaters located in my attic. Called around and chose Houston Water Heaters (HWH) for the job. They gave me a lot of helpful information on the phone to help me decide on the best heaters to install. They were able to do the job the very next day. Arrived on time, and were courteous and efficient. Job was permitted and passed inspection with no issues. HWH were excelle...

DESCRIPTION OF WORK
Install 2 new gas tank water heaters.

CATEGORY water heater repair

COST $3,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/14/2018

SERVICE PROVIDER RESPONSE

Thank you very much for your wonderful review [Member Name Removed]!! We are happy to hear that you were pleased with the service provided and we will certainly pass your compliments on to our Plumbers David and Luis. Please don't hesitate to let us know if you have any questions about or need any assistance with your new water heaters!
A

RATED

01/04/2019

Overall a good job. Slightly more than I was hoping to pay because of some code adjustments they had to make. (Raising my vent pipe, installing a drain line to the outdoors, replacing some corroded fittings). They were upfront with the costs, very profesional, and the work looks solid. Price includes 1 year labor warranty and 6 year parts. I am waiting for the city to inspect the project, but I ex...

DESCRIPTION OF WORK
Water Heater replacement

CATEGORY plumbing, water heater repair

COST $1,750

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/04/2019

SERVICE PROVIDER RESPONSE

Thank you very much for your honest feedback and review. We strive to provide a firm installation price over the phone although sight unseen sometimes things can change upon arrival as we are bound by plumbing code and governing municipalities. Rest assured the installation was completed with health and safety in mind and will provide hot water for many years to come. As soon as we receive permit ...
A

RATED

12/06/2018

Their service and price were great. I compared the pricing to other companies and they came out ahead and had a few extras that were included like a leak detector and new pan. They showed up within an hour of calling them and completed the work about 2 hours later. Left the work area very clean and gave me pointers on how to maintain the water heater. With a 12 year warranty, I hope it will be a l...

DESCRIPTION OF WORK
Replace hot water heater and added heavy duty anode rod

CATEGORY water heater repair

COST $1,458

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/05/2018

SERVICE PROVIDER RESPONSE

Thank you so much for your review [Member Name Removed]! We are happy to hear you were pleased with the service and will certainly pass your compliments on to our plumbers. Please don’t hesitate to let us know if you ever need any assistance with your new water heater!
F

RATED

11/12/2018

I contacted Houston Water Heaters to inquire about replacing my current water heater. I had used them several years ago at a different address and was satisfied with their services. I got a call back from Steve the owner. A very strange conversation...he asked me a number of questions about my situation and seemed to go out of his way to imply that there were going to be a lot of expensive add-ons...

DESCRIPTION OF WORK
Replace water heater

CATEGORY water heater repair

WORK COMPLETED ON 10/02/2018

A

RATED

11/08/2018

It went well initially and started to give me problems after two years. Need to contact them on what is going on.

DESCRIPTION OF WORK
replace water heater

CATEGORY water heater repair

COST $1,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/01/2017

Services Offered

Installation and delivery of tankless and tank type water heaters (Residential and Commercial).

Services Not Offered

Water Heaters are "All We Do!"

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing, PayPal
Emergency Service
Yes
Warranties
Yes