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Pet Care & Health reviews in Grapevine

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  • Mixed Review: Boarding facility (4 stars) is clean, staff seems quite good, on site cameras make it possible to watch your pets while on site. Grooming (1 star) - I requested that my dogs be bathed while they were boarded. Baths were scheduled for Saturday, since I was picking up on Sunday. It took a while for my dogs to be brought to the front. I stroked one and said 'they weren't dried properly'. I was then informed that they had just been sprayed with cologne. "What!?! Why?" This is supposedly standard with any grooming. I took the dogs outside, put them in the car and got in to go home. It smelled like a candle shop. So I took the dogs back in asking if there was any way they could be rinsed off. They were taken into the back for a few minutes. I left, and the odor was still to strong. I had to drive with the windows open. When I got home I took the dogs into the back yard and washed them to get the smell off. I have several issues with this: (1) some chemical scent (albeit dog safe) was applied to my dogs without my permission. (2) the odor was strong enough to irritate my throat and give me a headache (3) I had to wash my dogs when I paid someone else to do that. (4) No offer was made to wash the dogs for me, or to reimburse me for the cost of the baths.
    - Kathleen T.
  • Prior to Dr. Brandfrod, who i started with 25 years ago. He sold out and moved on. They are ok, but they changed everything there. I like to promote women's business. I don't think i get the empathy I should get from those women there. Yeah, I would probably use them again.
    - CHARDEL B.
  • My husband and I are in our late 60's and our pets are our children. We have been reluctant to leave them until we found Simply Complete. We can be confident that someone will show up at agreed upon times and spend time with our pets. Our instructions regarding the house and the pets are followed to the absolute degree. Texts along with pictures of the pets are sent to us, which makes us happy. We have nothing but praises for this pet sitter.
    - Barbara E.
  • Brian can only do so much; you have to maintain what he has started. The success of the training program requires that you practice what you’ve learned but you’re given the information and taught the skills to be successful. There has been a significant improvement in our dogs behavior and we are only half way through our training session. He rarely jumps and I can now walk him on a leash. While we still have work to do we are very pleased with the progress we're making.
    - Sunny J.
  • Brian works small miracles with dogs. I have hired him several times over the past 20 years to train my pets in all the basic behavior requirements to have a well adjusted family pet. He trains the dogs without treats by rewarding the dogs with affection and praise. All of the above goals have been accomplished in just 4 lessons! And with each lesson the dog responds to the commands in a more relaxed way...more like a natural reflex to the owners bahavoir commands. We have another 8 more lessons to go and I'm so pleased with the results so has transformed a very unruly and undisciplined dog into a wonderful addition to our family. Thank you Brian!
    - Dennis W.
  • Every time we have scheduled services with Tessa and Genuine Property Services, they show up on time and are very detailed in all the services we use, including the house cleaning and yard. We will definitely continue to use their services, they have opened up so much free time for us and since we signed up for a monthly membership it saves us some money too!
    - Justin P.
  • Cindy has been walking our dog Penny for about 6 weeks now. Penny is a large dog (70 lb mix of Great Pyr and Golden Retriever) with a love of squirrels and a mind of her own, so she can be difficult to control on a walk. She is a power walker with a hound's instinct. Not just anyone can handle Penny, but Cindy has done a fantastic job. Penny now pulls far less on the leash and has learned the "leave it" command, which Cindy uses when she sees a squirrel. Cindy is also mentally alert on the walk and will strategically cross the street or change route, in order to avoid as many squirrels as possible. With the daily walks and consistent exercise, Penny is now a very healthy weight (this was a key objective that we discussed with Cindy when we hired her). Not only is Cindy a proficient dog walker, but Penny absolutely adores her. Sometimes I work from home, so I get to see firsthand how Penny reacts when Cindy pulls into the drive - she becomes so excited that she runs laps around the living room and rapidly squeaks her favorite ball. When you meet Cindy, it's immediately clear that she genuinely loves what she does and will always put the animal's needs first. She monitors Penny on hot Texas days, so that she doesn't overdo it and risk heat stroke. She also gives Penny lots of TLC, talks to her, refills her water bowl, puts easy listening music on for her and even occasionally sends me pictures. I feel very comfortable and confident knowing that Penny is in Cindy's care. Cindy is extremely dependable, conscientious and professional. I am very happy with the quality of service and Penny's weight loss results. I would highly recommend Cindy for your pet sitting needs.
    - Molly S.
  • Brian is fantastic! Brian is punctual, professional, friendly, and beyond helpful! Before meeting Brian I had tried numerous trainers and training methods, and never saw any type of real results. My golden retriever is very strong-willed and I have allowed her to run the household for the last 1.5 years. She listened to commands only if she felt like listening, and when she did listen she expected a treat afterwards. Every time I walked my dog she basically walked me, and I got to the point where I resented having to walk her. Brian has completely changed all of that! After the first lesson I noticed a huge change in my dog’s attentiveness, and like a switch, I suddenly had and continue to have control of my dog on our walks, and because of that my dog and I both enjoy our walks together now. Brian is not only training my dog, but he is teaching me how to properly carry out his training outside of the sessions. I have learned that a lot of the things I was doing that I thought were out of love for my dog were actually reinforcing her bad behavior. I have learned so much from Brian and I am so grateful for all that he has done and continues to do for both my dog and me. I cannot recommend Brian enough!
    - Lark R.
  • Brian was always prompt, professional, and well worth the time and money to have him work with my dog. His years of experience with dog training give him that special touch. The average person trying to take it on themselves, would take a lot longer to get the job done, if at all. I would recommend hiring Brian if you need your dog trained and you want it done right.
    - Evelyn G.
  • They've been great with all the way from the time we get the dogs until the very end.

    Very much I like them they really care a lot about the animals and every time I go in there I see something cool, because they do, they are like a full service and they especially do like birds, like a birds a prey, Dr.Moore is a falconer the time before they was a young lady who is a new falconer who had brought in her red tail hawk and had it in a big hood so she let me peek in  and see it and it was a beautiful bird.
    - Julie K.
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Pet Care Providers in Grapevine

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