Find top-rated Service Providers

Find Top-Rated Grapevine Dry Cleaners

There are 12 top-rated dry cleaners in your area and 79 to avoid.

After 20 years, it's now free to join.

  • More than 10 Million Verified Reviews
  • Nationwide Coverage
  • Trusted Ratings
Join Angie's List Now To see all 12 highly rated companies in Grapevine

Explore Our Solution Center for Helpful Dry Cleaner Articles

Go to the article: 

How to Choose a Dry Cleaner

woman working at a dry cleaning and laundry
Go to the article: 

How Much Does It Cost to Dry Clean a Suit?

woman positions suit pants on dry cleaning pressing machine
Go to the article: 

How Much Does it Cost to Dry Clean a Man's Shirt?


Dry Cleaning reviews in Grapevine

  • F
    North Tarrant Cleaners
    They shrunk our silk drapes. We asked for replacement and the owner said he would contact his insurance company. I was extremely patient while the owner repeatedly told me he was waiting to hear from his insurance company. I finally contacted my insurance company, USAA months later and they were told by the owner that he had no insurance. More time passed and the owner admitted he DID have insurance but they denied my claim due to the amount of time that passed. I have the ruined drapes in my possession and many witnesses that saw the drapes days before I brought them to the cleaners and the day after bringing the ruined draperies home.
    - joan w.
  • F
    Grapevine Dry Cleaners, Grapevine
    Called as first time customer asking about eco friendly dry cleaning.  This upset the gentleman and he wanted to know what I needed cleaned, told him pants and he started yelling and kept yelling.  So I kept my cool, thanked him and hung up.
    Will find someone better.
    - Susan C.
  • F
    I brought my shearling coat to their other location, but they had it cleaned at this store. The owner is the same for both locations. When I let him know my coat was shrunk when they cleaned it he told me to sue him and if I called him about it again, "there would be trouble." I couldn't believe such words were used over a coat! Everything was fine over the prior few months that I had been coming there...the owner's wife even knew me by name...that all changed after there was a problem. Steer clear!
    - Kimberly W.
  • D
    Hidden Lakes Custom Cleaners
    We've used this cleaner for a couple of years at least. Aside from the occasional loss of clothing article, the main complaint we had and the reason we vowed never to come back, was their pricing and customer service.
    Their pricing strategy is high list prices but a "coupon" for 30% off. However, even as a regular customer (months/years) if you don't present the coupon UPFRONT when you drop off, they will not apply it. On occasion, even when the coupon was submitted, they misplace it, and do not apply the discount. The onus is on you, the customer to make sure they applied it, and if you bring up one of these mistakes to their attention, they do not apologize, but rather act like you are not telling the truth.
    Furthermore, they advertise a discount for laundered dress shirts so long as they were dropped off with a few dry clean items. We once checked our receipt and found that discount was not applied. We then checked a couple of prior receipts and saw the same phenomenon. Again, when brought to their attention, they initially rebutted the claim, then finally admitted they had a "system issue" (never an apology). However, when asked how long this system issue has been going on and if we could get a refund for all these mistakes, the owner never called us back...
    We took our business elsewhere...
    - Bridget B.
  • F
    The first contact was a woman who said SOMETIMES they did delivery, and to only SOME places. I asked if they could check my address and see if I was a candidate. No, she said, I had to come in and fill out paperwork to find out. I asked what days they delivered, and she put me on home to find out. A different woman came back on with an irritated tone and told me I had to come in and fill out paper work before she could give out any info about their delivery route. I asked if I could give her the data over the phone to save a trip (it's just an address, right??) and she said no way. REALLY???
    - ann b.
  • D
    Very friendly and engaging staff.  Obviously a ton of regulars (they
    were on a first name basis with almost everyone who came in!). 
    Unfortunately, they didn't do a very good job on the dry cleaning.  One
    silk shirt and three dry-clean-only placemats ruined - they appeared to
    have been laundered.
    - Charles W.
  • A
    I had a hard time finding cleaners when I moved here to South Lake and I found them and they are good. They know who I am and they have my name printed on everything, so that it doesn't get lost. They do repair on my clothes for me, get stains out and if they can't get a stain out, they will tell me. The thing that is really nice about them is their repairs like; buttons and zippers and will even fix the blown out elbows on men's shirts. They do a great job. I will continue to use them in the future.
    - Geoffrey L.
  • A
    We were clients of Lucy's but once they sold to Reino's, we suffered from some pretty shabby customer service. I wanted to try Metro Cleaners because they were close to my house and had very customer friendly hours (open all day Saturday and if you drop off before 9:00, you can pick up that afternoon) As it turns out, they have outstanding customer service, do a beautiful job with the clothes and are so reasonably priced that I have begun to take laundered items that I have been hand washing. They have some kind of laundry drop off for off hours but are open as early as 7:00 am and I think as late as 6:00.
    - Dixie C.
  • F
    Dry Clean Super Center of Southlake
    These people are fine until you have a problem. I've used them for years until yesterday. I've had problems three times and they have been unwilling to address favorably, so this time I am switching. Twice they lost my clothes. The first time they said they didn't have them and since I didn't have a tag, I assumed that They must have been lost traveling. A year later it happened again. This time I persuaded her to let me look in back, as I was certain they had been left here. Her response was that it wasn't possible as they tag each order. Twenty minutes later we found them, easily $1,000 worth of clothes. There was no apology. I asked how this could happen and it appears that if they lose the tag up front and you don't bring your tag in that it can happen. They don't require tags and simply look up your name every time. I resolved to retain my tags and continue using them, although knowing I should start using another business. The recent problem was different. I went to wear a shirt I had just brought back from the cleaners and it smelled strongly of moth b****. I asked my girl friend what she might smell on it and she said it smelled strongly of her grandmothers closet. I had to wear something else that night. I smelled other clothes from them from a previous trip for comparison and they were fine. I brought them back the next day. I was told it wasn't possible for them to smell as the equipment is automatic and all clothes are treated the same. A woman in the store at the same time smelled them and agreed. Finally she said she would clean them again for me, but she insisted nothing was wrong. These people are polite and I have been going there for years. But when it comes time to get problems resolved, their answer has consistently been that the customer is wrong. I will inform them why they are losing my business when I go back to get these clothes.
    - BILL D.
  • A
    I was looking for a better dry cleaner after issues with another provider in Grapevine. This company was great, on time, no damages, everything looked great! Just FYI, it's actually called Reino's now.
    - Kai K.
Join Angie's List to view provider's name.

Dry Cleaners in Grapevine

Companies below are listed in alphabetical order.

To view top rated service providers along with reviews & ratings, JOIN ANGIE'S LIST NOW!