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House Cleaning reviews in Grand Prairie

  • A
    Summit Residential Cleaning LLC
    Arrived on time and their cleaning of the house was superb and detail in every way. I am totally satisfied with their work and I highly recommend them to anyone who need their service. Their price very reasonable.
    - BEE H.
  • F
    The Maids in Dallas and Rockwall County
    I hired this company after searching Google and saw that the Dallas Rockwall locale at 214-275-3408 had great reviews. I asked for a deep clean and the girl (Christina or Monica) asked if I get regular cleanings and i said yes but I wanted a deep clean this time. She said if would be a flat rate of $170 and that I would be so pleased. Well, after 2 failed attempts, I'M NOT. The first time around, they didn't follow my specifics such as baseboards, clean chocolate stain on my floor, clean all countertops, blinds and windowsills. They left THEIR TRASH IN MY BATHTUB! Gritty grime in my bathtub and did not touch the baseboards or countertops or the chocolate. I called them and told them and was promised another cleaning the next day at 2. They were an hour early, so my daughter had to drop what she was doing to come home and open up. Well. They cleaned the grit and grime THEY left behind with MY CLEAN TOWELS and left them soaking wet and dirty on the counter I told them to freaking clean! I mean, seriously?! They also got some CLEAN laundry dirty with that grit so I had to go outside with that clothing and towels and beat them against the concrete to get their gritty cleaner off of the clothes and towels. I then proceeded to do their **** job I paid for and took pics and video of me cleaning the spots I paid them to do!! DO NOT USE THESE LAZY PEOPLE! They don't give a **** about instruction! I'm still waiting for the owner to respond since he likes to respond to 1-star reviews. His office help gave me her personal phone number to text pictures and she only responded with some half-assed answer that she would get to it on Monday. I have a business of my own and I DO NOT let things escalate out of control and tell the customer to wait until Monday; you take care of it right there and then and offer to have it fixed (which she DID offer but they screwed the pooch the second go 'round and made a bigger mess that I HAD TO CLEAN) and give a discount or free. I asked for the owner and she never responded to my texts. DO NOT USE THESE PEOPLE!!
    - yvette h.
  • A
    The Clean Queen
    This is my second time hiring The Clean Queen and once again she has delivered. It���s the best feeling to have someone that treats your home and cleans your home like it���s their own. I highly highly recommend The Clean Queen for any of your residential or commercial cleaning.
    - Andriana E.
  • A
    Love My Maids
    I searched this site for a reliable, local service that was bonded servicing Grand Prairie and found this company. I called and spoke with Shana in the office. She was so nice and professional and answered all of my questions. Their employees go through background checks, receive training and the company is bonded which is really important to me. I was assured that our home key would be secured in a key safe. I needed a deep clean first and they did a fabulous job - everything was sparkling when I got home and it was well worth $330. They are coming bi-weekly now for $130 and so far so good - we are very happy with their work. The e-mail and text reminders of the upcoming appointment are a nice touch.
    - Susan C.
  • A
    All The Way Clean
    Amazing and fast! Diane and Courtney were great. Friendly and thorough. They cleaned things I never thought could get clean! I had them clean an older home that needed alot of work and they cleaned it up. Plus they were friendly and punctual. I am definitely going to have them come back! Very attentive to detail. Thank you!
    - Mary K.
  • F
    Clean Freaks
    Terrible. The things I told I wanted extremely detailed were Not. Several items that are not replaceable we broken. They didn���t tell me and I found a few days later. Knocked shelf off wall and when they tried to fix it made large holes in walls. When they got to our home late, the rushed in never introducing themselves. They spoke mostly Spanish. We speak only English. I was told it would be two hrs at $130.00 per hr but when it was all done I was charged $508.00. I would NEVER even consider using The Maids again. They even knocked the cover of our alarm off the wall and our home security people called to say there was a problem. I had a ceramic dog lifesize that they broke an ear off. Never even said a word.
    - Teresa L.
  • C
    The Maids of Dallas/Ft. Worth Metroplex
    Very dissappointe. Scheduled 1:30-2:30 arrival time then changed from 2:30- 3:30 didn't show up until 4:30. They worked 3 hrs. Was quoted $130 per hr and was charged $552.08. My calculations show $390.00. I feel something should have been taken off considering they ruined one of my candle holders. Set our alarm off because they knocked the monitor off the wall and knocked my decoration that has been up on my wall for 13 years without any problem. The staff came into an english speaking home and only spoke spanish. I feel that is very unprofessional.
    - Teresa L.
  • A
    Maid II Clean
    I am a first time customer of Maid II Cleans services and it was amazing! They cleaned my home from top to bottom! Some examples of the most hard to clean areas like the baseboards, the ovens and the pesky dog hair were a piece of cake for them!. Coupled in with our jobs, 4 kids I most definitely don't have the time to keep our home spotless and clean. I am extremely, extremely picky about quality, who I let in my home and the cleanliness of my home, however with their professionalism, wonderful personalities and attentiveness to detail, I immediately had to have their services. They truly are more than a cleaning service, they are dedicated and really treated my home as if it were there own. I recommend Maid II Clean as your cleaning service of choice!
    - Deyavon C.
  • B
    Love My Clean House
    I paid for 8 hours of house cleaning (2 workers for 4 hours) and three workers arrived with the explanation that they would be there for 2 hours and 40 minutes. That was fine with me since it was the same amount of cleaning time. When I asked that special attention be paid to the door frames and baseboards the worker in charge said that there might not be time. They arrived at 12:35 and rushed out at 2:00. I was asked at that time if the work they had done was ok and I was shocked enough that I said that I guessed so. There actually were a couple of additional tasks that I would have liked to have done if I had known that they were on their way out. Most of the work was fine but I expected more. When I used this company last year they left with the tile floors still wet and I ended up with dirty grout. I had that cleaned about a month ago and I���m going to have to get down and clean some areas myself.
    - Carolyn W.
  • B
    Love My Clean House
    I suppose it was OK but the mopping wasn't done properly. The grout between my tiles was dirtier after they mopped than it was before they mopped. It was my only real complaint and I didn't notice it until long after they were gone because my floors were still wet from the cleaners left. Either way, the service was performed several months ago in the spring. I don't remember exactly when.
    - Carolyn W.
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Home Cleaning Services in Grand Prairie

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