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Alpha Omega Appliance Service

in business since 1995

Business Overview

customer rated

45 customer reviews

11 years on Angie's List

Contact Alpha Omega Appliance Service

Phone Number

(512) 930-3967

Address

2400 N Austin Ave Ste 2
Georgetown, TX
78626

Map showing Alpha Omega Appliance Service

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About Us

In This Hectic, Unpredictable Life We Live in, Today's Appliances Need to be Running, Not Just Most of the Time BUT All of the Time! When Your Appliance is Broke Down it Disrupts the Household. Our Philosophy is: We Are Not Only There to Repair the Appliance, We Are Also There to "Fix" the Client. We Understand if You Have 5 Loads of Clothes Stacked Up and the Washer is Dead, We Are There to Help YOU Through the Repair Process, Getting Your Appliance Up and Running as Quickly as Possible - to Help Get Your Household Back in Order!

Contact Alpha Omega Appliance Service

Phone Number

(512) 930-3967

Address

2400 N Austin Ave Ste 2
Georgetown, TX
78626

View larger map

Ratings and Reviews for Alpha Omega Appliance Service

A

Review: Appliance Repair Service
6 months ago

Dryer was not heating, tested dryer and cleaned dryer vent

Chris was punctual, professional and knew his job. He testing the dryer components (heating coil thermostat etc.) a number of time and confirmed that they seemed to be working fine. He then attached the vent behind the dryer and noticed that the heating would automatically stop after some time. He deduced that there must be blockage in the vent going out the side of the house. We scheduled a followup and he came and complete the vent cleaning. He had to make multiple passes, and showed me the amount of lint that had been trapped. Dryer works great now.
Services Performed
- Appliance Repair
- Dryer Vent Cleaning
A

Review: Appliance Repair Service
10 months ago

We have a Kitchen Aid undercounter 18" wide premium ice maker. It's been under a sears maintenance agreement and hasn't worked since April. They have come countless times and installed part after part, sent techs that didn't know how to repair, and it's been a failure. We looked on Angie's List and before even a few minutes passed from entering our issue, we had a call from Tara Maloney (owner) and were scheduled within a day where Sears was taking weeks.

Ray with Alpha Omega came out and reviewed our parts, ran diagnostics on the ice maker, installed parts that Sears had installed before and said didn't fix the problem, and then cleaned and adjusted things with the ice maker. It was running when Ray left as we had to wait for cooling and ice to know if it was going to work. It had not even run in months. We had ice starting to show soon, and a full bin the next morning which I think is about 50lbs of ice. It has been working perfectly since. Where Sears said they couldn't get parts, Ray looked them up and said they were available. Ray's time at our house was approximately 2 hours. We had the parts already which saved us significant dollars on what it could have been if we had needed the parts including a motherboard. We are so pleased we will be using Alpha Omega for our 10 appliances going forward.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
10 months ago

Oven repair

Oven would pre-heat, but would lose temp over time. Chris spent quite a bit of time diagnosing the problem and concluded the heating element and thermostat were not defective, but build up on the ignition element (the range is over 20 years old) was preventing the set temperature from being maintained for the entire cooking time. Chris did a great job and was completely honest - he could have charged me for a new element I didn't need, but instead fixed the problem without any charges beyond the fee for the service call. He also said if I continued to have problems, he would replace the defective part within 30 days for the cost of the part and labor with no additional charge for the second service call. I would recommend Alpha Omega and Chris for appliance repair without hesitation.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
1 year ago

Refrigerator was leaking water from the water filter and panel at top was freezing.

Great - had to make two trips due to a part needing to be ordered.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
1 year ago

Dishwasher wouldn't start.

Very professional. Took dishwasher apart, discovered problem, informed me on replacement cost of board and I decided it would be best to replace appliance.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
2 years ago

Diagnosis of washing machine noise and fix if worth it.

Found big hidden problem and gave price to fix. Parts high so we decided to buy a new washer. He does not sell spluances so no conflict of interest. Good repair guy and honest and fast response.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
2 years ago

Our Samsung refrigerator had a leak on the bottom exterior. Richard arrived on time and was very professional. He immediately found the issue, he had to leave briefly to go back to the shop to get the part but came back in about 15 minutes. Put the replacement part on and voila all is good and no more leak!

Our Samsung refrigerator had a leak on the bottom exterior. Richard arrived on time and was very professional. He immediately found the issue, he had to leave briefly to go back to the shop to get the part but came back in about 15 minutes. Put the replacement part on and voila all is good and no more leak!
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
2 years ago

Came home from a trip and the fridge was dead.

Called and the gave me a time the next day with an hour arrival window.. They came with that hour and fixed it real fast. It was a compressor relay. Service man was very professional. We will use this company again if the need arises.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
2 years ago

Had a water line leak as line had burst.

Excellent experience. Ray quickly diagnosed the problem and replaced the line and all done within an hour. He came to our house 2 days after we called and was extremely punctual. Excellent cost, as well. Very professional and friendly was the person who answered the phone and the technician.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
2 years ago

Replaced the water valve, fan motor and freezer door gasket.

Excellent. From my first call to the service performed.
Services Performed
- Appliance Repair

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