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Moving reviews in Garland

  • F
    All My Sons Moving & Storage of Dallas
    An unmitigated disaster. I moved from Dallas to Houston, and the crew that packed the truck chose not to participate in the drive to Houston or the unloading. I was surprised that this aspect of All My Son's service was optional with the crew and not a management decision. When I called to question this on the truck's arrival at my new home, the rep informed me that the crew didn't appreciate my attitude during the loading phase, and wouldn't agree to complete the job. This seemed curious to me since there was no disagreement or controversy that I was aware of during the loading phase. I did stop them from leaving without a rug in the family room and a countertop cabinet in the master bathroom. These they missed because the final "walk-through" was me alone, as Lamont, the crew chief, was too busy leaving to walk through with me. Lamont was also in charge of getting the paperwork signed. We got through this even though he originally proposed to charge me a good bit more than the previously agreed-to amount, an amount based on two trucks to move the load instead of the one actually required. I have some custom furniture and the crew that delivered it had no idea how to assemble it because they hadn't had any part in dis-assembling it in Dallas. Where was the hardware to put our antique master bedroom bed back together? Nobody knew, so I suggested calling the office in Dallas. They scrounged up someone on Lamont's crew by phone (pretty good luck I think, in retrospect) and were told to look in a bag in the truck driver's door. There it was! Once my furniture was relocated in the new home, I could see why the Dallas crew wanted nothing to do with unloading. The load was riddled with broken crystal and grotesquely mangled furniture. There were six guys assigned to load, but only three showed up in Houston to unload, another stellar management decision. One guy was a good bit older and he succumbed to the heat after a short while, and we were then down to two guys, and the job was too big for two guys. They arrived around 8:30AM and they finally left with a good bit of work undone around 6:30PM to begin their trip back to Dallas. They contacted their office early afternoon to inquire about reinforcements, but were turned down. All My Sons just didn't care about their employees that day, same as management in general doesn't care, apparently, about their customers. The guy who sold me the service finally got tired of my exasperated phone calls and commenced blocking my calls. I think that says everything that needs to be said about this condemnable group of predators.
    - Rob P.
  • A
    A#1 Movers
    Went great, the guys called before they arrived, they worked quickly and efficiently to load up all our stuff. When they realized we had more stuff than the truck could hold, they got a 2nd truck at no extra charge and the boss came over to help load things in. Unloading went smooth, they put everything back together and helped get our rug centered in the living room. It was a grueling 8 hour day but the guys were in good spirits, joked with us, and were eager to help with what we needed. I'm very glad we used their services.
    - Riley L.
  • A
    First Choice Moving
    They were the only one who agreed to move my furniture on SHORT notice! I was so happy and appreciative of that! The price was not as low as others but not as too high as some other companies ( others were asking more than $300), manageable. I wished the wrapping of the furniture would be better ( which I told them about), but they managed not to scratch anything which of course made me happy. Would I recommend them? Yes I would! Overall David and his crew were very professional a.d can't be thankful enough about helping me in such a short notice ( within 9-10 hours).
    - Zulia H.
  • A
    Heavy Movers LLC
    When I start looking for movers, I didn't even finish looking when they already called me (quick!). They were on time and never wasted my time during move! They were friendly and professional over the phone and personally. Carlos,T and his partner were very detailed letting me know about any problems the furniture had and being advocates in this situation. I felt that they care! They also are very patient! The price was affordable ( I have to ask a few times to make sure I didn't misunderstood :-) ). I will have more projects like this in the future and I would definitely call them for help!
    - Zulia H.
  • A
    Wrightway Moving Company, LLC
    Wrightway Moving made our move so much less stressful. Eric was super helpful when I called for a quote, offering different ways to help me save money rather than trying to sell me services I didn���t need. Pricing was transparent and fair. The crew was on time, professional, careful, and friendly. I���d recommend Wrightway Moving to anyone looking for great customer service at a great price.
    - Hannah R.
  • A
    Einstein Moving Company - North Dallas
    The only thing that went smoothly about my move was the fact I picked Einstein as my moving company! I ended up in a pinch at the last minute for packing help and despite the fact it was not scheduled, the team showed up willing to do what it took to get me going. At the end of the day Michael had his entire crew show up to unload the truck.I think they had to have set a record. There was never any point in time when anyone was idle. They took initiative and worked steadily. They were friendly and pleasant and easy to communinicate with. The best part of the entire day was when it was time to pay. Even though the guys spent a good part of the morning packing and had quoted me a much higher price than originally stated - Michael V was able to get the cost down below my initial quote. I was so grateful for this. If you are looking for a hard working team with a company that doesn't farm out the work to a subcontractor with no vested interest, Einstein should be your choice. They truly went above and beyond for me and I highly recommend them.I would give 10 stars if I could! Thanks Einstein!!!!
    - Dana D.
  • A
    King Moving Company, LLC
    We were moving my Mom from a 2-story, 4 bedroom home to a one story, 2 bedroom duplex. All aspects of the move went very well from scheduling and booking and answering all questions leading up to the day of the move. Omar was very responsive and helpful often anticipating the questions or answering very quickly via email to any we sent. We received a call the morning before the move to confirm the larger pieces that were being moved along with other details. The crew called when they were on there way and arrived a few minutes ahead of time. They took time to go through the entire house to fully understand all pieces that were being moved. They were very careful wrapping the furniture and loading the truck as well as disassembling furniture and disconnecting appliances then reassembling/reconnecting at the new duplex. Very professional and courteous! Will hire again! Moving isn't fun, but these guys took the pain out of it!
    - Babette M.
  • A
    US Movers Inc
    Great customer service! They are very friendly and professional. They listened to all of our instructions and are very resourceful and helpful. They handled our belongings with care and I must admit that it���s more than I have expected. And the price is very affordable too. I will surely recommend US Movers Inc for my mom who is planning to move in town too.
    - Michelle F.
  • A
    5 Star Movers
    I couldn't be happier with the entire process. I located an 8 foot 1" Brunswick pool table in Denton. I had never purchased a pool table before, and so I had a ton of questions. The sales manager, Andrea Soto, answered all of my questions over several phone calls as I would think of things that I forgotten to ask. She never lost her patience or friendly manner, though most people would have begun to after the third call. She set up the move for three days later; super fast as other movers were telling me it would be a week or more and at a much higher price. The movers, Tim and Daniel, did the job on Sunday and could not have been nicer and more professional. They had the table disassembled and loaded in less than 30 minutes. They made a special trip to their shop in order to get the color and style of cover cloth that I wanted, and installed it as they were reassembling the table in our over the garage recreation room. They were exceedingly friendly and we talked about our lives as the table was coming together. I was very interested in how a table is put together and how table cloth is replaced as I have never seen it done before, and they were more that accommodating in allowing me to take pictures for my scrap book. In addition, after leveling the table, Tim told me that they would come back one time at my request to re-level the table at a time of my choosing for free. I highly recommend 5 Star Billiards to move your pool table.
    - Stephen U.
  • F
    I emailed the mgr a detailed list prior to the moving day of everything that I needed to be moved, which included an upright piano. When they got there his moving guys told me they could not move the piano. They didn't have the proper equipment to move it. Somehow I was supposed to have known I needed to make the distinction of telling Peter it was a tall upright piano. He knew I had a piano to move. He never asked me to describe it. He never said anything about it being a problem. He said that they would certainly be able to move me within the three hours that I prepaid on Angies list. Those 3 hrs turned into a little over 4 hours. I had to pay $143 extra for the hour and 10 minutes that they went over on top of the $300 I prepaid. Going over time included stopping to discuss with the manager about why he couldn't move my piano. Peter though told me if I tacked on another $225 he would arrange for guys to come another time to move my piano. He was going to "graciously" cover the other $125 on top of that to then get the piano to the new house. So I have a friend Keith, who runs AAA Moving Solutions, who is going out of his way to help me move the piano, that my Dad bought me 40 yrs ago, to get it into my new home. I wish Keith's company had been available to move me that day instead the company I used. Unlike Creative Moving SolutionsKeith company, AAA Moving Solutions is very upfront and asks a lot of questions before they actually move you. With Creative Moving Solutions by the end of everything including if I got them to move my piano my cost would have doubled what I originally thought I was looking at in the first place
    - Tracy C.
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Moving Companies in Garland

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