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Counseling & Mental Health reviews in Garland

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  • It's hard finding a good doctor. He's is a straight shooter and direct. He's listens and seems very intuned to my obstacles and needs. What a blessing to find him. He only takes one insurance (Blue Cross Blue Shield) and this is what I have. I considered this a sign. My copay is $35 so I feel very fortunate to find Dr. Kip and do recommend him.
    - Bessie C.
  • Dr. El-Feky was great.  However, the office staff is TERRIBLE.  I have been trying since this appointment in August (it's now October 6), to get them to fax a form to UT Southwestern so I can have the orthodic made that the doctor prescribed.  To date, I have gotten absolutely nowhere.

    This office does not ever return phone calls.  I have called at least six times as has UT Southwestern to get the proper form, but they refuse to return our phone calls or to fax the needed form.

    I am at a loss as to what else to do.  I've asked to speak to the office manager, but get no calls there, and I've even asked to speak to the doctor, but he doesn't call back either.

    Apparently this office does not give one hoot whether the patient receives what the doctor ordered or not.


    - Sharon B.
  • My wife made an appointment with Dr. Lane over the phone. During that conversation she stated our insurance.. Dr. Lane who acknowledged the statement but did not tell her at that time he did not accept any insurance.  
    At the start of the appointment Dr. Lane points out that he doesn't take any insurance, at which point my wife tried to leave as we want to use the insurance. Dr. Lane points out that the appointment is already made and thus we will charged the $250 instead of our $20 co-pay whether she stays or not.  
    The actions by Dr. Lane to not inform my wife that he does not take insurance at the time she made appointment and stated what insurance we have is dishonest and in my opinion unethical.  I feel that the doctor has taken advantage of my family and he has ripped us off.
    - Constance B.
  • He is outstanding. I've been with him since 1995. I have hydrocephalus so there has been ongoing work with it and he is an excellent doctor. He takes marvelous care of his patients and he asks you to participate in your care. He is easily accessible. Go look him up on a doctor queries and I think you can query him on the internet and get him. He is on Walnut Hill and is affiliated with Presbyterian Hospital of Dallas. He has an outstanding office staff. I've been in his waiting room and I can see people come in and I can tell that they are first time clients and they get this massive look of apprehension and I proceed to explain to them that I have been with Dr. Marlin since 1995 and I believe in the man. He is excellent, he is outstanding, and he takes really good care of his clients and he fixes what's broken and he is always up on the latest technology and I watched and it looks like somebody just took and lifted a 500-pound weight off of that patient's shoulders. That should tell you how I feel about the man.
    - Elizabeth H.
  • I went to the hospital & they did MRI's & CAT scans & they didn't find anything. Dr. Simpkins sent me in for further neuro-psych testing after I took my MRI's & CATs from the hospital to her & she didn't find any problems either. She went over the tests with me saying everything looked good. I found out there's a bunch that's not wrong with me! She was a really nice lady & would recommend her. I was able to see her, have my tests, & see her for the results before I would've even gotten a first appointment with one of the other recommendations from the hospital.
    - John H.
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    - Steven H.
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    - Sharon B.
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    - Elizabeth H.
  • The sessions are going well. I have only had three. I feel like we are still in the get to know you state.
    - cynthia d.
  • I still don't know what caused my transient global amnesia but I did find out that there were a lot of things that weren't causing a problem.
    - John H.
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Counseling Services in Garland

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