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Window Replacement reviews in Galveston

  • A
    GCR Builders, LC
    Scott's crew investigated our roof and discovered that all the flashing had rotted through. They removed the rotted flashing, associated roof materials, and replaced them. They also replaced two doors as well as the upstairs deck which was on top of the flashing. In addition we had two windows replaced. One wall that had mildewed because of moisture inside it had to be replaced. The overall result seems excellent. All the windows, walls and doors were painted carefully, even one that had been only slightly damaged. So far we have seen no water come in, so we are very optimistic. Scott's crew was engaged and showed up when they said they would. The only delay was caused by people installing new windows.
    - Claire Z.
  • D
    Window World of Houston
    Not well. The crew was disrespectful. They climbed on our new granite counter top to install one of the windows. They refused my wife's request to get down. I had to call there supervisor to get them to get off. They failed the windstorm inspection and when they came to add additional screws the told my wife that they didn't bring any covers for the extra holes the are drilling in the new windows. Two of the windows leak.
    - Doug W.
  • A
    Walls & Windows
    very well, they scheduled the installation and did an excellent job. Removed all the old aluminum windows and the old storm windows as the installed the new windows so at the end of each day the openings were always covered. Never had to worry about raining as they always had the opens covered. Very organized with the work each day and always told me what they were going to do that day. They cleaned up every day, never left any debris at the end of each day. They did an excellent job sealing the windows. I liked the fact that they used windows with tabs normally used on new construction, this made for a tight fit and very good seal. Since then we had some heavy rains and none leaked.
    - Genee V.
  • A
    GCR Builders, LC
    Scott and his team were very professional, and were always there when they said they were. Eddy, Cecil and Brett worked as a team to get the job done. It is good to know there is a quality contractor on Galveston Island, not an easy thing to find.
    - Terry P.
  • A
    Walls & Windows

    I apologize for my two year delay in this review. These guys did an excellent job.. The new windows replaced the old originals on my thirty year old beach front house. Naturally the crew encountered rotten wood, out of square openings and a slightly inclined floor where the patio doors would sit. All were solidly installed and trimmed out very nicely. We did have one install problem. The sill pan under the sliding doors did not drain properly and was just too thin of a material for my liking. I had two marine grade stainless steel sill pans custom made and "Walls and Windows" pulled the doors and reinstalled them with the SS sill pans. Also, along the way a couple of screens have been damaged. Per Simonton's warranty they were replaced without charge. In addition, whenever I've called to ask a question Peter and Rene were always been helpful. Although this review is a couple of years after the fact the positive point is that the windows and doors operate as well as when installed in a beach house that literally moves with the wind.


    - William F.
  • F
    Window World of Houston
    Window World installed new windows in our home, and at first everything seemed to be great (some local cracking in the sheet rock, but I was willing to accept that).  However, despite paying for our windows to be inspected, Window World did not send an inspector to our home.  This is because they charged us the $200 inspection fee, then removed that line item from their contract while still charging us the $200.  After finally admitting that they had made a mistake by charging us for an inspection without fulfilling their end of the contract, they agreed to send an inspector to our home (this is a YEAR later).  The inspector came to our home and has found multiple issues with their installation that were never up to code, and has informed us that several other features that may have been up to code at install are no longer up to code and may require thousands of dollars to fix.  I will update this review if Window World manages to fix this mess in a timely fashion, but at this point I would have been better off duct-taping saran wrap to my house instead of doing business with Window World.
    - Charles L.
  • F
    AFFORDABLE SIDING
    We are still wrestling with Mr. Beam to correct a long list of issues for our house on the beach in Galveston. This has been going on for 2 years.  I have been hesitant to write, but, at this point I feel there is not a lot to lose.
    Let's start with the doors.  The house is 10 years old and receives a lot of abuse from the elements on the beach. The original doors were sliders and we wanted to replace them (after spending several hundred dollars having them repaired by others).  We decided with input from Mr. Beam to do french doors, in our case one fixed an done operable.  When he ordered them he did so incorrectly where both were operable.  Not good on the beach because of the wind. He had them reworked and they were warped and rain literally just blew through. He tried to repair them but could not. We had to go through the reseller of the doors to get a refund for the doors.  The doors are still in place.
    The trim work around the doors is of terrible quality. He sent a young person to paint the trim and it is primer only and just awful.  Mr. Beam beleives it is just fine.  Oh, and the stainless steel hardware we paid for was not stainless steel.  I believe he correct this, but, it should not have occured in the first place.
    This same job we had him paint the outside of the house.  He suggested an additive from NASA to help with energy conservation for $300.  Sure we said.  When it went on it was a different white than another part of our house.  He said it was not possible to color match.  We insisted and he acquiesced.  But, it was a fight.
    His painters painted EVERYTHING.  The light fixtures, the stainless steel chimney, items that were never painted and are never meant to be painted.  10 mionths later the paint has peeled off and bubbled* and it is not possible to get him to own the repainting. He did a sample touch up this fall (8 months ago) and said he was working near by, but, never showed up to repaint the house. The sample re-paint has held up nicely (it is brushed on, not sprayed as the orginal was), if we could get him to actually finish the job it would be great.
    * we painted the vinyl siding on the house; it was a medium tan and we painted it white - which is advisable by paint manufacturers.
    We suggested that he give us a refund of $3,000 (this is REALLY reasonable).  He said he does not have that kind of money.  We are deciding on our options.
    Thank you.
    - john d.
  • A
    Advanced Window Products
    Bill and James installed the windows.  They were very professional and very expert.  I was in awe of their precision team work that allowed them to finish 10 windows in 12 hours.  During the installation they continually cleaned up the area.  After completion everything, windows included, were sparkling clean.  Great team and company!
    You can use me as a reference.
    Dennis M
    - DENNIS M.
  • A
    Window World of Houston
    Window World of Houston was very responsive, answered all questions, returned phone calls promptly, called to set appointments, arrived punctually.  Installers were professional, very competent, polite, and very pleasant to deal with.  Installation and clean-up were superb.
    My only negative comment is that Window World of Houston did not inform me about the interest free installment plan offered until I asked about payment options.
    - Marilyn S.
  • A
    Magnetite Windows
    It is great for older homes.  It shields the windows.  It has cut down my electric bill more than window tinting would.  It is cheaper than replacing windows.  It cuts down on electricity bill comparably.  I am planning to use them again.
    - Eric E.
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Window Replacement Installers in Galveston

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