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Floor Cleaning reviews in Frisco

  • A
    First Choice Contract Cleaning LLC
    They are the most professional and hardworking cleaners i have ever met.. They did not care about hours or time they care about the quality of work,, They really cleaned and did ever inch of home.. Now the home looks like new.. Glad to have hired them,
    - Vaibhav B.
  • D
    Proclean Technologies Inc
    I used this company to clean my wooden floors, but never again I would use them. They postponed twice after I moved the furniture from the kitchen floor. As soon as he came in, he was trying to sell me services to clean my carpets. He also said he can strip the wood and polish it again. I refused the offer. The solution he used to clean the wood may have been toxic to the wood. He said its exclusive and sold only in Dallas somewhere. It looked like Windex, had a blueish color. The agreement was to clean 200 ft2 of space. My kitchen was slightly more, maybe 20-30ft2 more. He quoted me an outrageous price for the additional square foot. I told him to just clean the 200 ft2 only and he didn't seem to like that. I had to pick out 200 ft2 of my wooden floor for him to clean. He didn't seem to like that. He used a buffing machine on the floor, it may have removed some dirt from the floor, but the floor didn't have a nice sheen on it after he was done. It looked dry. A few weeks later, I mopped the floor with a wood polish to bring the luster back. I would not recommend this company to anyone.
    - Amju J.
  • A
    Complete Cleaning Solutions
    Tina and Jamie did a great thorough job that exceeded our expectations. They were here for about 6 hours and cleaned everything including the blinds, baseboards, ceiling fans, all rooms upstairs and down. I would definitely recommend Complete Cleaning Solutions.
    - Gary S.
  • A
    Simply Carpet and Oriental Rug Cleaning, LLC
    Eric Avila and Spencer Suggs were fantastic to work with and did a fantastic job cleaning our silk drapes, chairs and tile floors. This is the best cleaning company I've ever worked with and would highly recommend them to anyone. They were on time, professional, and worth every penny... Use them and I guarantee you won't be disappointed! Thanks again Eric for the job you did! Larry Davis
    - Larry D.
  • A
    The Grout Guys of Texas
    Excellent service was provided. It is a family owned business with a Dad and his 2 sons. I met with the dad for an estimate, and it handily beat the one I had previously received. Great service and great conversation and I signed up for them to do the job. One of the sons perform the work, and I was very pleased with how the shower and kitchen looks. I highly recommend them for both pricing and service.
    - Derek R.
  • F
    B & B Maids Service Inc
    This was a total nightmare and we feel fairly ripped off. Oralia came to our house to provide an estimate for the House Cleaning and Grout Cleaning. We explained that one of our main requests was that our blinds were cleaned. Our cleaning was scheduled for 9:00AM on Monday and Oralia said it would take approximately 4 hours. Susan called me the next day and confirmed the time, to which I verbally confirmed. By Monday at 9:45, no one had shown up to my house. This was concerning because we had a full day planned and could not accommodate much time delay in prepping our house. Upon calling B&B to inquire about the delay, it took a while for the rep to find our appointment. She then stated that they called to confirm the time and that we hadn't answered so they had to move us to a 10:00-11:00 time block. I then told the rep that I did receive the phone call, that I did answer and confirmed the 9:00AM arrival time. She then told me that she would call the cleaning crew and see how fast they could make it to my house. 5 minutes later I received a return phone call stating that the cleaning would be at my house in about 30 minutes and that the grout cleaner would be there about 30 minutes later. That would put them there at about 10:30AM and 11:30AM respectively. Well...they didn't show. At 10:45AM, I called B&B again asking where they were. They then apologized and said that the cleaners were 10 minutes away. They finally showed up at 11:30AM, two and a half hours later than the appointment time. Neither of the cleaners spoke a word of English so communicating was a challenge. I finally resorted to typing statements into Google Translator and that seemed to work ok. As my wife and I had an appointment at 2:00, we had to leave at 1:30. At 1:30 I called Oralia again to tell her that the Grout Cleaner STILL had not shown up and that we had to leave. She said that he was in a meeting and would be on his way to our house in 30 minutes. We returned to the house at about 3:30 from a doctor appointment and the house was empty. Before really looking around, I called Oralia and said that we must have missed the Grout Cleaner because he wasn't there. She said we could just mail in a check for the Grout Cleaning. After more inspection, it looked as if the grout hadn't been cleaned hardly at all. That's when I decided to check my security cameras. Turns out, the Grout cleaner never showed up at all. We called Oralia back again and she stated it was because the cleaners had cleaned the grout by hand and they figured we didn't need to the grout cleaner after all. They just decided that.... I explained to her that the grout was still very dirty and that our blinds were very dirty. I could see from the security camera that the cleaners vacuumed the blinds but never actually cleaned them. On top of that, we had to re-mop all the tile in the house the next day because the floor was sticky. Oralia stated that they would wave the grout cleaning fee seeing as how I was unhappy. Since the grout was never cleaned in the first place, I think it is a no-brainer that they waved the charge. I also explained to her that the cleaners were there for 3 hours total according to the security footage. How were they able to adequately clean the entire home and also manually clean all of the grout in under 3 hours when Oralia stated that the cleaning itself would take 4 hours? The answer is because they didn't clean very well. We did wind up paying the $249 through Angieslist for the cleaning service. I feel like we were totally ripped off because the cleaners were 2.5 hours late for their appointment, the blinds were dirty, the floors had to be re-mopped, and the grout cleaner never even showed up. This was a terrible experience and we do not have the time to hire anyone else at this point because the house goes on the market in two days. Thanks, B&B! See attached pictures taken after they left for some of their fine cleaning that WE PAID FOR!
    - Quinton P W.
  • A
    Cleaning Kings
    Friendly and professional, felt I got a good value. Uses a commercial type scrubber that doesn't get into the grout that well, so 'B" on quality. Grout is a lot cleaner, but still needs more.
    - Dave S.
  • A
    Groutsmith Dallas
    The sealer looks amazing - comes with a 10 year warranty.

    The crew was on-time, finished a little sooner than projected and was extremely courteous and professional throughout. There was a small oversight in the shower they caught when they did a walk through with us of all the completed work.  We enjoyed that they took the time to inform us and educate us along the way - it was refreshing to see someone so passionate about their work in a service industry!

    We have since gladly referred several neighbors and acquaintances to the Groutsmith without hesitation.
    - Donny M.
  • D
    B & B Maids Service Inc
    We paid for 4 hours to clean our fairly small house; we have a 2600 square foot 2 story.  I thought someone could easily clean the 2 1/2 baths, the floors, dust, and my kitchen.  All the reviews said 2-3 people came to the house to clean.  We had one person.  I came home from work and had to clean my kitchen and floors my self.  The reason I paid someone else to clean my house was because I didn't want to clean it my self. My husband works from home and said every time he saw the lady she was on her phone.  At the end of the 4 hours she said sorry the time is up but you can pay for more time.  Overall I give this service a D.  Awful and extremely disappointing!
    - Gerald H.
  • A
    DFW Floors
    Bill Lozano was very professional.  He came on time and did a great job of being respectful of our property.  He even went over some carpeted areas a second time that he walked on.  He was also able to remove an oily/grey stain in one room and a red stain in another without additional charges.  When we later realized that he missed one of the master bedroom's closets, we informed them and he gladly returned the next day without an issue.   We would definitely use him again to clean our carpets.
    - Zishan K.
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Floor Cleaners in Frisco

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