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Door Installation reviews in Frisco

  • C
    JPR Remodeling and Handyman Services
    They started work without authorization to begin, and without providing a price quote. When the price quote was provided, it was outrageously high, so we had a discussion about the nickel and diming for the work (like $90 to install a toilet paper holder, and $350 in labor to replace a bath faucet). When we pushed back on the pricing, they got angry and made disparaging comments about myself and my wife, and walked off the job and sent an invoice (for work that was not authorized). Instead of arguing, we paid them to cut ties cleanly and only asked that they sign the appropriate Tax documents (W-9) and a release of lien so we could recover the insurance funds from the lendor. Instead of signing the documents, they blocked our phone numbers. I will not be able to get the funds (~$22k) for the insurance until we sell the house as a result. The bright side is that we found a very competent, and professional contractor that bid the job (with some add'l items included) for nearly 35% less. We considered legal action, but opted to take the high road and not stoop to their level of childish tactics. I have no issues with the quality of their work, but not for the inflated price that was presented after they started the work. That's a bait and switch in my opinion. Proceed with caution and get everything in writing. Also get more than one estimate from another licensed contractor.
    - Damon K.
  • A
    Southern Pride Openings LLC
    Tom provided a lot of details on the options available. He showed me pictures of many of their past installations. Good communication while the door/lite was being manufactured. The installation got derailed a couple of times by weather, but eventually installed on a Saturday. The installer arrived on time and clearly explained the installation steps to me. The results exceeded my expectations. I'll use Southern again for entry projects.
    - AMY B.
  • F
    Dallas Door Refinishing
    Eileen was very responsive during the initial estimate and scheduling period. Leslie was scheduled to arrive at my home by 9am to refinish my door. He did not show by 9am. Instead I received an automated email that now he due to arrive between 10-11am. No show by 11am. I got another email, this time he was to arrive between 12:30-1:30pm. I called the company's main number to see why things were so delayed but no one answered so I left a voicemail to please call back. I also emailed them asking for a call to reschedule. I got a text from Leslie at 2:00pm stating he'd had an issue with a door he'd worked on yesterday and had to go back that morning to deal with it but it took longer than he expected and that he'd let the scheduler know I wanted a reschedule. My entire day was wasted - 6 hours of waiting. No one from the company bothered to pick up a phone to call or text to explain the situation and offer to reschedule or ask if they could start late. It has been 24 hours and no one has even responded to my voicemail or my email to reschedule. I am really disappointed in the dismal customer service this company has demonstrated so far. I chose them because of the great reviews on Angie's List, but this is the worst experience I have ever had with an Angie's List vendor. Clearly they have no respect for the customer or their time. Worst customer service ever.
    - Jeanie C.
  • A
    Richardson Door & Weatherstrip Inc
    The entire experience from setting the appointment to technician arrival, price quote, actual repair and installation through to the follow-up was professionally handled. Everyone with whom I interacted was pleasant, and knowledgeable. The technician arrived on time, got to work and then walked through the finished project with me to make sure I was satisfied. Just a tremendous experience and a good value.
    - Carol L.
  • A
    EB Broussard Remodeling
    Very. happy with the work. Bobby and Elsa are very easy to work with. They took care of all permits and inspections required. Our only con is that it took longer than we expected to complete the work. Payment: initial deposit of 50%; balance due at end of job. We are new to the area and they were extremely helpful in providing us contact information for reliable service providers (plumber, electrician, etc)
    - Joanne N.
  • A
    Affordable Fixers
    Tom and Jesse were very professional in all my dealings with them. They arrived on time, had the necessary equipment and supplies to complete all the work and even made suggestions for future energy efficiency projects. We worked through my prioritized list of projects and got everything checked off. This was my second experience working with them and it could not have gone better. I highly recommend using Affordable Fixers for all those little projects around the house that you never seem to get done. Extremely nice guys and well worth it!
    - Carol L.
  • A
    Lock Jocks
    Brandon called to warn my husband he would be slightly late which was very much appreciated as my husband was trying to juggle several things at once. He was professional and answered all my husband's questions.
    - Connie Y.
  • A
    Ernesto Flores Handyman Services
    I really enjoyed working with Ernesto from beginning to end! He is very responsive and prompt, friendly, and honest. Extremely professional and reasonable, great attitude. He is efficient but thorough and really takes pride in his work. He provided an onsite quote and did the job all on the same day. We have found our handyman! I highly recommend Ernesto and will be using his services again.
    - Jeanie C.
  • A
    Agape Home Services
    We could not be more pleased with Agape and will definitely use them again. Gary and Eric were professional and went above & beyond in every aspect of their work. They took the time to make sure everything was done right with our project and we love how it turned out. Even though the project took a little bit longer than expected, they worked LONG hours to make sure the project was finished as timely as possible, always left the house in better shape than it was in when they arrived and if something wasn't 100% perfect in their eyes, then they worked on it until it met their high expectations. We cannot say enough good things about them and Agape.
    - Julianne A.
  • A
    Master Iron Company
    I found Master Iron company online after doing several research. The entire process was awesome! Mel, Diana and the entire team were friendly, professional, clean, and delivered a great product! I would recommend Master Iron Company to anybody and everybody. My wife and I LOVE our new door, we are so excited! Ricardo Mendiola
    - Ricardo M.
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Door Installers in Frisco

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