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Blind Cleaning reviews in Friendswood

Real People ~ Real Reviews ~ Real Results

  • Awesome! Mari jo and her daughter arrived on time with there own supplies and wow our house looks fantastic . I am so happy. My husband came in and noticed how nice everything looks. Love, love cleaning concepts two. Recommend them!
    - Pamela S C.
  • One-man, one-woman crew was on time and friendly. She spent more time talking on her cell phone than working. They took 3.5 hours for 2 hour job. Bathroom was left with gunk on underside of faucet, threads from rag were in the shower. In living room and breakfast nook, only the visible part of the blinds were dusted. I dust them more thoroughly in my weekly spot cleaning routine. Yukkiest was that they had emptied their mop bucket in the kitchen sink and didn't clean it before they left. Hair was blocking the drain when I ran water in the sink. Strangest was that two windows were unlocked when they left, and all of the windows were locked when they got there. Someone called to check on their work a few minutes after they left. At that time I thought it was okay. A day later, I'm still finding areas that weren't cleaned.
    - Kathleen E.
  • Tania came to my home on July 24, 2013 to provide me with an estimate. She was easy to reach and responsive and came on time for the appointment. I explained to her during our meeting that our house is currently on the market, and it is very important to me to keep it very clean and this is why I contacted her. I wanted to hire her team to do a good, deep cleaning then come once a week thereafter until the house sold to ensure it would be looking great for showings to potential buyers. She quoted me a price and we scheduled the deep cleaning service to take place on July 26, 2013. I requested her first appointment of the day, in case we received any requests for showings at the house later that afternoon. She scheduled my cleaning to take place at 8:00am on July 26 and collected payment up front that day in the amount of $350.
    On the morning of July 26, I was up early to be sure I would be dressed and ready to leave once the cleaning team arrived, so as not to be in their way. I had both of my children up, fed, and dressed earlier than normal as well. The cleaning team did not arrive at 8:00. Finally at 8:20 I contacted Tania to let her know they were not at my house and find out if they were still coming. She apologized for the fact that they were late and said they were on the way. I had plans scheduled and could not wait any longer, so I informed her I would leave a key under my front door mat, and went ahead and left the house.
    I was out running errands all day long and did not return to the house until approximately 2:30pm. We had a realtor scheduled to show our house at 3:30pm, so I stopped by the house to do a quick walk through and be sure the cleaning team had completed the job and were not still at the house. Initially I was walking through the downstairs and was pleased with how the house looked. They did a nice job on the blinds and everything was in good order. Then I headed upstairs and discovered there had been an accident with bleach on my carpet. There was a bleach streak approximately 12 inches in length across the hallway carpet upstairs. There was also another small spot approximately the size of a silver dollar next to the streak. I immediately contacted Tania in a panic, becuase I had a realtor coming to show my home to a potential buyer in less than one hour, and this large and very noticeable bleach stain on my carpet. When I contacted Tania, she replied that she was aware there had been an accident with bleach on my carpet. I could not believe she had not contacted me right away to let me know, and instead she left it there for me to find on my own. I explained to her that I was very upset, and she told me to just put a rug over it and she knew a guy who cleans carpets that she would send over to look at it and repair it. I told her there was not time to repair it prior to the showing, and it was not in an area where it would be logical to place a rug. She did not seem to understand why I was upset and acted like it was no big deal. She told me she would contact her carpet guy and call me back. I had no choice but to leave a note for the realtor and leave the house for the showing.
    Tania called me back later that day and explained to me that her carpet guy would come over and look at the color of my carpet and find a piece that would match to patch the stained area. I was not comfortable with this at all, because I did not want a mis-matched piece of carpet. I told her I preferred to hire my carpet company that installed the carpet to handle the repair. I got in touch with my carpet company the following day and thankfully they were able to order the same carpet that I had originally installed. They estimate they provided to repair the damage was $261.01. I informed Tania and provided her a copy of the invoice, which I had already paid on July 29. She was upset and said her guy would fix it for $60. I explained to her that I did not want her guy to do the work because I did not believe a quality job would be done, and it is important to me to have the best possible repair since we are trying to sell our home. She asked if she could call me on July 30, however I was at my office at work and unavailable to have a personal telephone conversation. I followed up with her again on August 5 to ask if and when she was going to reimburse me for the repair. She claimed that she had been sending me text messages; however, I had not received any from her. She continued to want to talk to me to negotiate. I was not interested in negotiating and told her this. When I declined her offer of free cleanings to make up for the balance owed on the repair, I did not hear back from her again for several days.
    On August 8 she contacted me again and told me she was going to pay me back for the repair in 2 installments. I told her that would be fine. As of today it is August 23 and I have not ever heard from Tania again, nor have I received any payment from her. At this point, I am assuming she is not going to pay for the damage her business did to my house. If I ever do receive payment, I will return here and update this review for that information.

    - Melanie C.
  • They charge by the hour and it averages to about $110.00. The first time they came it was more because the first time they come out they clean absolutely every square inch of your home from top to bottom. After that they do a regular maintenance like you would have done on a weekly basis. They alternate what they do. It was $208.00 the first time they came out, but I have a 3-bedroom 2-bath home, a large dog, and a cat, and my daughter is living with us. I had not had a housekeeper for a few months. They cleaned under, around, and behind. They cleaned every square inch of my home. There are usually 4 or 5 people that come out and they are normally here now for an hour and a half. The first time there were 5 of them and they were here for about 4 hours. They are prompt and they are very good. They don't miss anything. I don't have to call them back and tell them that they forgot to clean something. They do everything. They even cleaned the outside of the window. My daughter's dog jumped up on the window and muddied the outside of the window. They even went out there and cleaned that off. They went above and beyond what you would expect a cleaning service to do in your home. I don't think I can make it without them. They are in and out. They will work with your schedule. They will come in at 6 in the morning if you want them to or in the middle of the afternoon whatever time. She has more than one cleaning crew I believe or maybe she doesn't. If something happens and I have to change a day, she will do that for me with no problem. They are very good. The lady's name is Concetta Ligori. I got their name from a friend of mine who uses them and she got their name from somebody else who uses them.
    - KAY A.
  • Great, except for the mopping on the kitchen.
    - Chelsea E.
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Blind Cleaners in Friendswood

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