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Furniture reviews in Farmers Branch

  • A
    I was donating a spinnet piano to a charity. I called Piano Movers of Texas because of good reviews I read. We arranged for the move on a day & time that would work best for me. I was told how much it would cost up front. They called when they were on their way and arrived on time. I live in a pier & beam house but they were able to carefully move the piano down the stairs. They have a lift truck so it was easy to get it loaded for the move. They delivered it and unloaded it perfectly. Great job!
    - Kathleen E.
  • A
    Edgar Furniture
    Edgar was excellent! I called his business early on a Sat, he was at our door by 10am. We were  thrilled with the immediate same-day response. He was professional, knowledgeable and quickly determined his approach to fix our dilemma. He transported the sofa to his shop worked his magic on the arm removal and by 3pm our daughter had the sofa in her apartment, all put back together; good quality workmanship.
    We would definitely use Edgar again for our upholstery/furniture repair needs and would highly recommend him. 5 stars for sure !! We felt his pricing was fair for the work involved and it included pick-up and delivery.  It was sure cheaper than buying a new sofa ...
    - Julie F.
  • A
    I found out that I was getting a piano on Wednesday but it needed to be moved by Sunday. I called and they were able to fit me in first thing on Friday morning. They were punctual (and even called to let me know an exact time of arrival the morning of) and professional. Well worth the money spent.
    - Sharon C.
  • A
    Ann's Upholstery
    Ann recovered an old sofa for me that made it look like a new one. It
    was a complicated design with lots of details, and she did a flawless
    job!  She also redid my banquette and valance from my kitchen which I
    had inherited with the house. It was straight out of the 1960s, and she
    put in all new padding and covered it with the perfect fabric for an
    eat-in kitchen. The best part of all of this was that she got the jobs
    done so fast. I would certainly recommend her. She is wonderful to work
    with, and does exactly what she says.
    - Gail C.
  • A
    I took the seat down there. The drive from Farmers Ranch to Dallas is probably four, five or maybe six miles. I just took the stuff in there. They told me what they could do and I said fine and told them to go ahead and do it. I walked out. They called me a couple of days later. I went down, got it, brought it home, and put the thing back together. The price was good and the quality of the repair was good.      
    - Joe C.
  • A
    Ann's Upholstery
    I am so happy I found Ann here on Angie's List. I had Yelped and Googled and searched for the right company to reupholster my favorite twenty-year-old club chair, and I finally found the perfect solution here. It's just as comfortable as it was before, and looks brand new.
    Ann is very responsive and does impeccable work. I called to get an estimate on the chair; she asked me to text a picture, and then she called right back with a price and a four-week lead time. I already had the fabric for the chair and pillows. Her husband, Mr. Nguyen, picked up the chair and fabric (which I already had), and delivered it back in absolutely gorgeous condition; I can't stop looking at it! It was even ready several days before I expected it to be.
    I visited their shop in Carrollton, and was so impressed with their work. They also made the most gorgeous knife-edge pillows, one lumbar for the chair and two 20" squares for a sofa in another room. They are so well made, with a hidden zipper, and the pillow inserts are very heavy and so comfortable. 
    I bought my fabric at Calico, and considered having them do the re-upholstery, but their lead time was eight weeks, and their price was higher than Ann's. She exceeded my expectations - I'm so happy I found her! 
    - Kelly B.
  • B
    Ikea is good, the quality of some materials is lacking and others superior.  For example, the same salad spinner from Bed Bath and Beyond costs over $20.  From Ikea the same salad spinner was $4.00.  Excellent quality.
    The bed I purchased is excellent.  Actually a sofa/bed.  Matress is firm and construction of the frame is excellent.  No complaints.  For the price I will continue shopping there.

    - Patrick S.
  • A
    Aaron's Touch Up & Restoration
    It's gorgeous now.  They did an incredible job.  They stripped the aging white paint on the outside and deep red on the inside.  They matched the red and repainted the inside and the outside is a beautiful white.  They also rebuilt the bread pull down (garage type) door in the middle.  The only thing was that I had asked for the hinges and metal handles be left stainless and they were painted.  But all in all, they did a beautiful job.  It is the highlight of my kitchen remodel.
    - Marcia B.
  • A
    When we decided to update our kitchen I started looking for a vent a hood, dishwasher, disposal and cooktop. Kitchen Kings is conveniently located so I went in thinking I knew what I was looking for.
    This family owned business not only sells quality kitchen appliances they have Kaycee, who educated me on the pros and cons of the appliances I was shopping for. I am delighted with the choices I made with Kaycee's help.
    Kaycee had me bring my plates, bowls, glasses etc. so i could see how they fit in various dishwashers. That way I could select the best dishwasher for me. She explained BTUs on the gas cooktop and how the one she helped me choose compared with my old cooktop. Her attention to detail and experience in the field are invaluable. I hired them to install the gas cooktop. Jeff showed up with his son to do the installation. They were professional, clean, and careful not to damage our cabinets, door jambs, or anything else.
    - Dottie M.
  • F
    Ok.  I will try and make this as objective as possible so whoever reads this can make their own decision on the facts of my dealing with Jayroe design.
    I had seen the review of Jayroe design here on yelp, so I contacted Jeff to see if he could help me re-do a daybed/sofa that I had ... sending photos via email.  He said he could do the work and that the piece would have to be picked up to be looked at and worked on.  He worked up an estimate, and I told him that I wanted to get started.  He arranged to have the piece picked up, and I gave the delivery person a check for half down of the estimate.  
    About a week after the piece was picked up, I received an email from Jeff Jayroe with his thoughts on what should be done.  Jeff suggested covering all of the wicker on the piece, which raised my concern as the wicker was something I thought gave the piece character.  I had asked him to check out the possibility of replacing the cushions as I found them a bit too firm for me.  His recommendation was to leave them as is as he thought they felt fine to him.  
    Having my concern raised after these recommendations from Jeff, I contacted a designer friend of mine to have her work with Jeff to possibly figure all of this out.  Jeff was fine with this, so my friend contacted him via email.   She sent her suggestions with a few questions about what Jeff had proposed with the wicker and the cushions.  Jeff replied to her, answering her questions, and asserting the reasons for his suggestions.  He still continued with his suggestion to cover the wicker.  He continued with his suggestion that he thought the cushions were fine, although he did say that could would try and make them a little softer, but he felt that much more softer would be too much.  
    After all of this communication, I felt uneasy having Jeff continue with the work as I did not like his recommendations.   Right or wrong recommendations, I did not feel comfortable moving forward.
    So, I contacted Jeff and told him that I did not want to proceed.   His reply was that he hated for me to lose the deposit and delivery costs, but understood if I had changed my mind.  
    I felt it unfair that I would lose the deposit as he had not done any work on my sofa/daybed.  I asked him about this, and his reply was that it was I who changed the contract, and that he would be keeping the deposit.   I am not a lawyer, so he may or may not be correct.  The estimate he wrote was never signed by me.   
    I asked Jeff what work did he do on the sofa/daybed to justify the $750 deposit.  This was what he sent as far as work done:
    Professional Opinions
    Correspondence -  pages of emails
    Collaboration with your designer -  your single item job consumed more time than 2 to 3 times Larger Jobs do (15+ piece jobs)
    Multiple Team meetings with Problem solving and Assessment"
    Ok, I will let the reader of this review make their own judgment on his list of what was done.  I will note that that the collaboration with my designer was basically about 8 questions from my designer friend in ONE email, with her comments as well as to how she thought the job should be done as well.  An added note was that my designer friend felt like Jeff was condescending to her.  I will leave it to the reader to make their own assessment of Jeff if/when they meet him.
    Next was arranging to pick up my sofa/daybed.  I told him that I do not want to have to pay for the delivery, so I was going to pick up the piece myself.  His reply was that he only does full service, meaning he only lets his drivers pick up and deliver pieces, reasoning "safety, security, and privacy".  It was non-negotiable.  He also stated that "I don't make anything on deliveries and they are just part of the business".  He was adamant that there was no way that I was going to pick up my sofa/daybed.
    Ok, so that was how it was.   When the delivery people came to drop off my sofa/daybed, I was curious how much they got paid.   So, I asked them, "How much does a job like this typically cost?".   The delivery driver said, "Usually about $100/hour, but Mr Jayroe gives us a lot of work so we charge him less."  I then asked, "So, this would be about $100 to $150 job?".   HIs reply was, "typically less.  I can't tell you specifically because that is between Mr Jayroe and myself, but it is a bit less than that."  
    I paid $150 to have my sofa/daybed delivered back to me.  Jeff Jayroe said "I don't make anything on deliveries".  His driver told me that this job was a bit less than the typical $100 to $150 job.   I will let the reader decide what this means.
    All I know is that I lost my $750 deposit and no physical work was done on my sofa/daybed.  It was my decision not to have Jeff Jayroe not work on my sofa/daybed, yes.   Is all of this legal with the deposit and the delivery situation?   I do not know.   Ethical?   That is for the reader to decide ... and to decide whether to use Jayroe or not.
    - David B.
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Custom Furniture Makers in Farmers Branch

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