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Moving reviews in Eddy

  • F
    The worst moving experience ever. So many things wrong- I called to set up of a moving time. I found a time which worked and paid a $100 deposit. Then All My Sons called the next day, a Saturday, to inform me that they could not, in fact, move me at the agreed upon time. I then asked for my deposit back. They said I would receive it back in 5-7 business days. My move was the following Tuesday- so I would have had to pay someone else to move me without receiving my deposit back. So we compromised and came up with another time to move me which they could accommodate. Day of the move- Upon arrival, the movers said they forgot the moving pads for the furniture, then they charged me $68 for the roll of cellophane wrap. That price did not include the cost of the time to wrap the furniture. They wrapped 7 pieces. Then they kept the remainder of the $68 roll of wrapping material. I priced the wrap at Home Depot and for a full roll it was $22. The movers left their IPAD in the apartment at the end of the move so after driving away and getting several miles away from the apartment, we had to turn around and go back to the apartment complex to get the IPAD on the clock, so I paid for time for them to retrieve their equipment. We arrived at the storage unit and all the men did was complain about the size of the storage unit and say repeatedly - "just get a bigger unit". After listening to this for awhile, I finally just said "take the stuff off of the truck and my family will move it into the storage unit". Which we did. And the final straw was after leaving the apartment and unloading at the storeroom, I went back to the apartment to do a final clean. As I drove into the parking garage, there was my $4500 flat screen TV sitting next to the elevator. They forgot it! Thank heavens for honest people. Upon calling to ask how the company was going to compensate me for the time paid for for the mistake of their men and for their forgetting my TV- they tried to tell me that the movers were only moving the TV outside for me to move it in my car. We had 3 cars helping with the move and none of the three could accommodate a TV of that size and it was not left anywhere near the cars but next to the elevator. After several phone calls with no resolution- I was told I could fill out forms to send to corporate regarding the incident and see what they could do, but really I got the TV so I really couldn't file for lost or damaged property. The furniture was scratched and a chunk was taken out of the headboard. The move from a 1 bedroom apartment to a storeroom 10 miles Away cost almost $800, no packing was done by the movers and no setbup off any furniture at the new location- and I was left with damaged furniture and a stress level off the charts. I would never recommend this service to anyone.
    - Jackie H.
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Moving Companies in Eddy

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