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AUSTEC APPLIANCE

• Angie's List since September 2006

NA Rated | 7 Reviews

Description

No description has been provided for this pro.

Verified Reviews

A few reviews for this pro…

A

RATED

11/08/2011

They did a good job.  It was easy to work with them and since the washing machine was under warrantee they did the work for free.  I asked for some touch up painting and they said it would be $48 for a couple tiny scratches which I thought was expensive.

DESCRIPTION OF WORK
They replaced a water pump in our washing machine.

CATEGORY appliance repair

D

RATED

09/15/2011

Our LG Refrigerator suddenly had a burning smell one Sunday morning.  Our extended warranty was still in effect and the warranty company dictated who would do the repairs so we ended up using Austec.  The office staff was polite and the repairman was on time and also polite.  Unfortunately he misdiagnosed the problem on his first visit, then didn't order the correct parts for the repair.  When par...

DESCRIPTION OF WORK
The light assembly for our LG refrigerator overheated and started to melt and warp. The repairman ended up replacing the entire light assembly, two door switches and the water/ice dispenser assembly along with a circuit board in the back.

CATEGORY appliance repair

A

RATED

05/15/2011

Our Bosch dishwasher needed repair after only 4 yrs. Fortunately we had purchased the 4 yr extended warranty from Lowes, even though extended warranties are not usually recommended. I chose Austec over another nationwide repair company from Lowes authorized repair list. Based on local reviews, Austec was almost evenly split between 5 stars and 1 star. I figured I had a 50/50 chance of getting exce...

DESCRIPTION OF WORK
Bosch dishwasher was repaired bu Austec Applaince under extended warranty at no charge for parts or labor.

CATEGORY appliance repair

C

RATED

04/06/2010

I had just given birth to twins when the week after we got home from the hospital my Fisher-Paykel washing machine broke. It gave an error code and the water wouldn't stop filling the tub. I called Lowes because I had bought the extended Service Contract. They were going to send out another company who's AngiesList rating was even worse. I accept Austec because it was the better rated one Lowes of...

DESCRIPTION OF WORK
Fixed my Fisher-Paykel washing machine. Contracted by Lowes to perform Service Contract work.

CATEGORY appliance repair

F

RATED

10/15/2007

Terrible. This has been ongoing for 4 months. Ordering parts is just a nightmare. Lots of long periods with no contact. Then we follow up with them and then we hear back from them way later. We finally had to go back to our original sales company to get help. They referred us to another company and that seems to be going much better. Not sure if all of this is the fault of Austec (but their repair...

DESCRIPTION OF WORK
Was supposed to replace the hinges on my professional series JennAir range.

CATEGORY appliance repair

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General Information
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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