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Skylight Installation reviews in Denton

  • A
    T Rock Roofing & Construction
    We had the best experience with Trock Roofing, so far the best company in the Metropex, good workmanship and every crew they sent to our house were very kind and professional, I���ll definitely recommend this company to anyone to take care of your restorations or even small repairs, we asked them to take care of other stuff around our house and the project manager worked with us on prices and budget, they went the extra mile with our project, very proud to be one their costumers as even the principal owner showed up and make sure everything was good before I gave them the final payment
    - David L.
  • A
    SOUTHWEST SKYLIGHTS
    We couldn't be happier with the brighter light that we now have in our kitchen. The fact that it's a quality energy efficient skylight makes it all the better. Chris did the install. So far no problems. We haven't had a good rain yet, but I don't expect to see any leaking issues. If you are looking to install or replace a skylight, please give Chris a call for a professional job. You'll be glad you did.
    - georgewiedemer w.
  • B
    Ameritex Roofing
    Angie's List asked me to provide as much detail as possible about the specific work done and my overall experience, including project details and cost - so here goes: The crew chief Gonzalo on monday 2017, and an 18-wheeler with all the roofing materials, showed up a half-hour early to get everything staged for the roofing crew of seven to get started at 7:30 AM. It took that crew of seven to finish the job in one day, at 6:30 PM. The crew did an excellent job of protecting bushes against damage from the weight of following debris from the roof (old felt & shingles). The next day, Gonzalo came back to do a post roofing follow-up walk-around to see if anything else needed to be done that wasn't done yesterday. Vince of ABU Gutter Systems, showed up Thursday to replace the gutter which is typically damaged when the existing shingles and underlayment are removed from the roof. Gonzalo showed up on Saturday to install the two skylights. They had to be custom built by another subcontractor to accommodate the slightly smaller size of the original skylights. Otherwise, they would have been installed sooner. The following Tuesday, Uvaldo installed and painted 10 soffit vents. Since I'm retired, I was able to monitor the above work-in-progress and make timely comments and make suggestions when necessary. My satisfaction with key aspects of the job was enhanced by my presence and occasional input. I gave all of the above work crews an ���A��� rating for the Quality of their work and Punctuality. Special kudos go to Gonzalo and his seven-man roofing crew, especially when storm clouds threatened to pour rain through an exposed portion of the roof. They all shifted into high gear to get several rows of underlayment rolled into place to prevent water damage in the attic. Well done guys! The roof was ready for the anticipated rain even though it only sprinkled briefly over our house. The major downpour occurred only three blocks to the south. Wheew! I give the Office Manager, Laurie, an ���A��� rating for her professionalism, attention to detail, courtesy, and friendliness. However, the ���B��� rating for Professionalism goes to the owner, Bill, and the salesman, Robert, for their initial lack of attention to detail on some aspects of the contract. They seemed reluctant to specify verbatim some of the requirements that were important to me, their customer. They seemed to prefer to play it ���fast and loose��� with the description of work instructions on the contract in order to avoid having their feet held to the fire (being held accountable) if the customer's/my specifications didn't happen to get met as required. Years ago, another contractor told me that, "If it's not in writing, it doesn't get done." Too often there's a ���slip between the cup and the lip��� when it comes to communication between a salesperson and the people who actually do the work; so the workers just don't ���get the word��� to do what the customer wants done, that the salesman promised would be done. Sound familiar? That's why I wanted certain requirements spelled out verbatim in the contract - so that there would be no miscommunication about my requirements between the two parties. The ���C��� is for lack of Responsiveness in getting their contract ultimately changed from their vague generalities to my verbatim statement of my requirements. The ���D��� on the Price relates to changing their initial price from $12,200 on December 9, 2016 to their final price of $13,800 on their contract signed by Bill, dated February 16, 2017, with no justifiable change in materials or labor to account for the $1,600 increase in price. I also had to remind Bill of the 5% senior citizen discount, since it wasn't voluntarily offered. My Overall rating of ���B��� is the result of that ���B��� on Professionalism, the ���C��� on Responsiveness, and the ���D��� on Price. Otherwise, I would have given them an Overall rating of "A", since the work crews did such an outstanding job. If the ���Golden Rule of Economics��� doesn't apply to those with the gold who make the rules, then who does it apply to - those on skid row who are dead broke? Who wants them making any rules? In short, ���Money talks, but a salesman���s B.S. walks���? The paying customer is always right, even when wrong, like it or not! After all, they're the ones you can thank for your paycheck, word-of-mouth advertising, and your standard of living.
    - Morris R.
  • A
    DCT Roofing Solutions Inc
    Antonio and his helper showed up on time. Spent over 4 hours fixing problems. When everything was completed he explained in detail everything that had been done and why. He was professional and very knowledgeable. The next day, Kris Howard, President, DCT Roofing Solutions called to find out if we had and questions and if we were satisfied with the work. I told him we were very satisfied and would recommend his company to friends and family.
    - Karola H.
  • A
    DCT Roofing Solutions Inc
    Our roof was severely damaged by the hail storms on 4/3/2014. We found DCT Roofing on Angie's List. We had a great experience with this company. We contacted them and they returned our call within 24 hours. Our company contact was Mitch Grimes, and he was professional, courteous, and very quick to respond to our questions. He walked us through the claims process and made sure we were comfortable every step of the way. The work was done quickly and efficiently and we are very pleased with the results. I would highly recommend this company!
    - Michelle W.
  • A
    DFW Improved
    I was able to get an appointment for the initial meeting with Juan B within just a few days of calling.  Due to a personal conflict on my part I had to reschedule for a week later.  Juan gave me very clear expectations of timing and work that could or could not be completed.  I received the initial proposal and was very pleased with the price.  I accepted the proposal and within a week met with Juan again along with the Project Manager, Doug S.  We did a walk through of all of the work I was requesting and made sure my expectations were understood. 
    Work began almost immediately.  Mortar repair and brick replacement went very quickly.  I had a few change orders and additional requests while the crews were on site.  All my requests were welcomed and completed same day.  Carpentry work and roof repair was done the same day as masonry.  A few additional repairs were required on the roof - very minor additional cost.  Pictures were provided to me to show the damage so I did not have to question the legitimacy.  It was very apparent throughout the process that my project manager Doug was looking out for mine or in general, the homeowners best interest.
    The paint crew was able to come in and finish 5 large rooms, ceiling, baseboards and walls within one day.
    All of DFW Improved's crew was very professional, respectful and experts at their individual trades.  However, I must say that my Project Manager Doug S. stood out as the most professional individual I have come in contact with in contract work to date.  He came to meet with me every morning that workers would be in my home to assure that the work to be completed was to my specifications.  He made the experience exceptional!
    Not to mention, all of the work was completed timely, smoothly and exactly as expected!
    Thank you to both Doug , Juan and Crew for an incredible home improvement experience!
    - Laine L.
  • A
    Autograph Construction
    I first worked with Accede Construction, several years ago when we could no longer ignore the fact that we had foundation problems. I did a lot of Internet research and price comparison, when one day my husband said that a friend of his suggested Accede Construction. My husband's friend had initially hired Accede for several commercial construction projects and eventually hired Accede to complete work on his own home. After calling Accede, I was sincerely blown away by their professionalism, responsiveness and overall genuine demeanor. They came out to our home the next day to survey our project and sent me a quote that night. Their Project Manager was very thorough in his survey of our homes exterior and interior state (he even took his shoes off when he came in the front door, revealing black socks not stained white socks- might seem silly to notice that but it indicated to me that they paid attention to details. Only 2 of the other company's representatives took their shoes off and they both had grossly stained white socks). In addition to being thorough, he was incredibly informative and patient when explaining the work that we needed done and also outlined the exact steps we needed to take when contacting our insurance company (seriously not one of the other companies gave me a fraction of the time I had with the Accede Rep. for questions or explanations). Accede was the first company to be that responsive/professional, most of the time I was leaving messages, not hearing anything for a couple of days and most of the representatives that these other companies sent out were, to say at best, gruff, sometimes short, even rude, and one representative used flavorful profanities when answering his phone in front of me. Accede was one of about 10 companies from which I requested an estimate. Why I chose Accede: 1. Pricing is average, they are not the highest and are not the lowest: In the past, we have been sorely burned by accepting the lowest quote from a company. My husband and I built a home prior to the home we live in now, and accepted a "to good to be true" low quote from a builder. We should have known it was too good to be true, because the builder was actually in the midst of going bankrupt. We found this out when we could not reach him by phone and eventually drove past our "home"-several months after groundbreaking day and found just a foundation and partial framing. After all was said and done, we literally lost thousands of dollars that we had invested for our home. I also don't know how many times I have had seen friends make our same mistake- either the work done is horrible and leaves you with eventual repairs, their is a complete lack of anything that resembles customer service or even worse, like our first builder, is desperate for work and will very likely go under while in the middle of the project. I really do believe in shopping for the best deal, but you have to remember that you really do get what you pay for. 2. The professionalism/industry knowledge/solid experience and genuine demeanor of the Accede Representatives: There is nothing worse than a service provider that is un-professional, un-experienced or lacks industry knowledge. I refuse to open my pocket to anyone that displays any of the pre-mentioned. Professionalism is very important to me, because it speaks on the character of the operation and can usually reveal whether an operation is as great as they say they are. An arrogant service provider who acts like I don't know what a nail is, usually means they have no idea themselves. 3. Very responsive in our initial communication and mirrored my communication: If I sent an email, he sent an email, if I called him he called me back- not just quickly sent an email back to me. It makes things a lot easier when I service provider is respectful of how you prefer to communicate. 4. Was not pushy or over zealous: It was obvious the Project Manager wanted my business, but he was never pushy and did not over follow up. When he left my home, he let me know that I would receive a quote from him that night and asked when I thought I would follow up with him. He then asked when he could follow up with me if he had not heard from me by that time. 5. Accede is a mid-sized commercial/residential construction company- that was significant to me because it meant that they were (and still are) a financially stable company, that they were not too small to carry out an entire job without having to use multiple 3rd party contractors that I other wise know nothing about and were not too massive and had so much going on that a residential project, such as mine, would be a "back burner" project. 6. Accede is a referral based grown company: Any time I am working with service providers I always ask them how their company was started and how they earn most of their business. I am always much more inclined to work with companies that are grown by way of referrals versus companies that are constantly advertising. We were referred to Accede by a friend, our friend was referred by a friend and so on. When I asked this question to the Accede Rep. he told me that the owner started the company years ago while in college, and that it grew from him doing small repairs to it's size today- completely through customer referrals. I have never put much stock in Internet ratings or sites such as this one, because you never really know how accurate the information is or who is actually posting that information. I am sure I am not the only to hear of companies doing this, but companies will purchase consumer profiles for the soul purpose of bad mouthing their competition- obviously not a trite and true way of doing research on possible service providers. So, if you take any stock in my report about Accede, I hope it's the fact that Accede is a company grown out of customer referrals or the fact that I have worked with them and only them for several years now. What I know I can expect from Accede: Now that my husband and I have flipped quite a few houses, working with Accede is like clockwork. Below I have listed what our experiences are like with Accede. Planning the project: We always meet on-site with the project manager to discuss what we want, and the basic scope of the project. We then receive a quote and a detailed scope of the project. If we need an architect, engineer or any special permits our project manager will include that information as well. Once we have done our final pre-discussions and accept the quote Accede usually starts the project with in 2 days. The crew: They are always on-time, and if for some reason their is a delay due to weather or the material's distributer; the project manager immediately calls me to let me know. The crew works as quietly as they can, which is very important in keeping your neighbors around you happy (especially during large/lengthy projects). They are always mindful of where they place new materials, they try to keep them as out of sight as much as possible. They are VERY clean with all of the materials they remove, they usually have a large dumpster that is removed every day from the job site and use metal detectors at the end of each day to prevent shards of metal or nails from being left on the ground. Unless weather is an issue, the job is completed right on schedule. Also, I have become very comfortable with the fact that Accede does not outsource any part of the project, they employ their own crews and the crew that starts the project will finish it. They also employ specialized contractors for intense masonry jobs, carpentry, welding, etc... Additionally, the Project Manager gives us updates on the days work and is constantly doing on-site visits. Communication is so key, especially when the work is not being done on your own home (we don't always have a chance to drive past to see what has been done, so it is great that they send us pictures of the work that was completed that day). When we have work on our own home in progress, the project manager updates us by phone to let us know what was done and what to expect tomorrow. When the job is completed the Project Manager always walks through with my husband and I to insure that we are completely satisfied with the end result. The quality/responsiveness of Accede has truly been a major contributor in reducing the time between when we purchase the home we are flipping to when we sell/lease the home. Any work we have had done on our own home could not have gone more smoothly or looked any better. When I first had Accede to come to our home, I was not super informed on how to select the best service provider, but now that I have worked flipping house for a while I find myself very fortunate to have found Accede Construction. I give Accede Construction an A++, 2 thumbs up, 5 stars, a 10 out of 10 a 100% and the top rating for any other scale that exists and most of all I strongly recommend using them.
    - Emma D.
  • A
    Skylight Solutions
    SUPER PRODUCT AND A GREAT JOB DONE ON INSTALLATION. I WAS SO IMPRESSED WITH THE FIRST LIGHT I HAD THEM COME BACK AND INSTALL A SECOND ONE IN MY LIVING ROOM. THEY WERE GREAT PEOPLE TO DO BUSINESS WITH. THE INSTALLER WAS ON TIME AND DID A GREAT JOB. I AM A HAPPY CAMPER.
    - MICHEAL G.
  • A
    DCT Roofing Solutions Inc
    Perfect!
    - Darren B.
  • B
    Carl's Handyman
    The service was satisfactory.  Carl worked on the skylight.   I used them for plumbing on another occasion.  I wouldn't call them again for plumbing.
    - Suzanne D.
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