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• First property: replaced two HVAC systems and repaired some duct work. One piece of new duct was not installed perfect. Other than that, well done!
   
  Second property: replaced one HVAC system. Well done! The technician tried their best to replace the drain line. Thank you! 
  
  
  - Lin H.
• All went very well. A representative called me the day after I emailed my question. My appointment was scheduled for the next week because that was the date that worked for my schedule. The technician as he was on his way and arrived on time. The technician explained everything that he intended to ask was very friendly. The technician answer all my questions and completed the job in an hour as he said he would
  
  - MARIA L S.

• Provider name locked. and cooling sells a maintenance package where they come out and do a winter and spring check on your furnace and a/c unit.  However, what they don't tell you is that they only provide these services M-F during working hours when everyone like myself is as work.  Even though they have technicians available/working on the weekends, they REFUSED to schedule the maintenance during a weekend time frame. 

  So, when I called the dispatcher they were rude as per usual - stating that I am merely a tenant of the property.  They don't have a clue that I also own several other properties and would never again use their services.

  They just sell these maintenance packages to generate income and then "get to them" whenever it is convenient for them.  IE care less about their customers.

  
  

  
  

  
  

  
  
  - Eric H.