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Deck Building reviews in Cypress

Real People ~ Real Reviews ~ Real Results

  • Charlie Davis was very responsive throughout the process of installation of a new backyard fence and siding. His team does quality work. Should Charlie see a slight mistake he or his team will fix it. Very detail oriented. We will certainly call him for future projects.
    - Christie W.
  • After doing countless hours of research, watching countless hours of YouTube, talking to every person I know with a pool and/or built a pool, I got on Angie's List to narrow down who we would call for bids. I ended up calling 4 companies to give me a bid: Flamingo, Backyard Pool Specialists, Aqua-something, and another (can't remember them because they didn't show up, but they were an A-rated company on here). Narrowed it down to Flamingo and Backyard Pool Specialists. In the end we chose BPS because we had given them a checklist of wants and a budget and they came back with a proposal that was beautiful, incorporated what we asked for and for the amount we stated we had to spend. Flamingo came in about 11k over our budget and didn't include some of the items that BPS did. Everything was pretty much on time and from breaking ground until water in the pool was a total of 5 or 6 weeks (broke ground in April and water was in the 2nd week of May). Unfortunately I was not able to be here for any of the building process as I am a school counselor and that is one of the busiest times of year for me with STAAR and my husband was only able to drop by from time to time but for not having any eyes on the project I feel like it went fairly well. Jordan is extremely easy to work with and if he doesn't know the answer to a question he finds it for you. He was and remains very accessible. My only complaint in this whole process is the sub they used to apply the wet edge (a pebble surface product) I think sent us their "B" team as we have had several little things go wrong and even had to have the pool drained and acid-washed a 2ND time and when BPS sent them back out to fix the little items the level of professionalism was extremely low...they left stuff out the last time they were here and didn't put things back as they were before they came. With all that said I would still use BPS again because they are such nice, easily accessible and honest people. My recommendation is to be on site the days they pour/spray your surface. We have a black pool so maybe that sub wasn't accustomed to spraying black pools...I know BPS doesn't do too many of them. In order to get the deep rich color you have to make sure that there isn't excess plaster material left exposed but instead the pebbles themselves are prominent which they tried to achieve with a 2nd acid wash later down the road, unfortunately requiring us to drain the pool and then fill twice. We are on a well so that was a big concern for me...all that water 2 times in a row and within such a close proximity of time. The sub that did the tile work also didn't grout in some areas and then when they came back to fix it the used a different color grout than they did originally and like I stated earlier they left a bit of a mess and didn't put things back. There was also the instance where the sub came back to drain and do the 2nd acid wash (trying to get that excess plaster removed) and the next day -- after my pool had already gotten to half full again-- I came home and it had been drained again!! Jordan was never able to find out from the sub what happened there. No pool build is going to be perfect because humans are involved. But I do appreciate that Jordan continues to take our calls and return our messages whenever we have any questions/concerns. In choosing a pool builder I would want value, honesty, responsiveness, quality, timeliness. BPS provided all of these things, albeit the few bumps we had in the road. I still highly recommend BPS.
    - Jennifer N.
  • Jose and his crew did an excellent job and his pricing was very reasonable. Their attention to detail was excellent and they even stepped up and did allot of little extras but never asked for any additional money. He was even able to work with my OCD type behavior. It was really nice working with a contractor where you didn't feel like you were being nickeled and dimed. Already recommended him to several others.
    - Todd A.
  • I had a wonderful experience with Britco! From day one they were very accommodating and easy to work with. I was in the middle of huge life transition selling my business in Oregon and stepping into retirement. I knew nothing of Houston besides my family so to build a new life down here seemed daunting. I did some research and found AngiesList as a potential source to find the right contractor. I was still in Oregon wrapping things up when I started making calls. Britco was one of the first companies I contacted and right off there was a warmth and trust factor with the owner, Walt. He was easy to talk to and willing to work with me even though I was out of state and no guarantee to him. He went out on multiple occasions to survey the project and talk details with my son in law. We talked for some time about the project and dialed in on what I wanted. Once the plans were drawn he started promptly on the driveway and pad so I could drive my RV down live out of it and oversee the remainder of the build. From start to finish they were a great source of help and ideas. They were in continual communication throughout each stage of the project and were flexible when changes need to be made. Walt and their project manager Patrick were on site ever day to oversee the crews and make things were running smoothly. The crews were excellent. I have had bad experiences in the past with construction crews, but was pleasantly surprised this time. They did quality work, kept the areas organized and clean, and held themselves in a professional way. The project was finished in a timely 5 weeks and could finally settle into my new home. I cant thank Walt and the crews enough for their work and support through this process. I will definitely be calling them for any future needs!
    - Brenda T.
  • Design consult started positive but 2 months in and still didn't have the layout finalized, no pricing list ever generated despite repeated attempts to get to the design phase. Very poor communication and periods of weeks at a time without response to questions either email, text, or voicemail. Trying to build along side new construction but due to the seemingly complete lack of interest in returning phone calls or timely emails, made the process virtually impossible to coordinate, especially with the new home phase deadlines. May be a great company with talented people and designs but really need to improve the people skills area to retain potential customers.
    - Craig H.
  • we just moved from California  me and my husband bought a house in cypress the house needed a lot of work so we where looking for home service business near us ,all Texas website came one google and it has a lot of good reviews ,
    mike came and he give us a free estimate he's price wasn't bad compare to his quality work after all 
    mike and his team work for over 3 weeks to get the job done , we are very pleased with his work and we will call him gain if needed 

    i give all texas 5 star and i highly recommend them to everyone need good quality work to his house 
    - sophia j.
  • Matt's Custom Decks was fantastic. We originally bid the job as a whole 14'x30' covered patio integrated with our existing roof line of the house along with a 14'x8' L-shaped kitchen. The bid price for the kitchen was higher than we wanted, but the covered patio was exactly what we expected. We signed the contract to build the patio while we worked with Matt (and a few other potential bidders) on options to reduce the price the price of the kitchen. We mutually agreed that there was some wasted spaced and reduced the size a bit. He worked with his granite supplier and fabricator and with the kitchen equipment supplier to get some savings. At the end, he was able to get the kitchen back to a price where we could proceed and still get what we wanted. Overall, I couldn't be happier with the patio and kitchen. Matt and his team did a fantastic job with the installation. It was done well and managed very professionally which was tough for them since we were also having a pool installed by a different builder at the same time. They did an excellent job on the detail work. The fit and finish looks great. The material selection really works well. The brick is an exact match of our house. (Note: our brick has been discontinued, but we found a batch of brick that was an exact match from the original house build at one of the ACME plants about 100 miles away. Matt didn't question or upcharge us - he got the exact batch delivered with no issues). The carpentry is very well done (tongue and grove vaulted ceiling, matching brick on the kitchen, color matched roof shingles, large column lines, quality granite installation) and the kitchen equipment that he uses is very nice. I can't say enough good things about the service, work, and support of Matt and his team.
    - Juan J.
  • The contractor installed pavers per our agreement over the patio and proceeded to add the addition we wanted for the patio table and chairs. All was completed in one afternoon. The workers were neat and picked-up all debris from the installation.
    - Sally L.
  • Alex and his crews are always professional and do a great job.  I have been using Alex for almost 10 years now and he has always been helpful with all aspects of the job starting with the design.  He takes time with his customers and always has great ideas if you are not sure exactly what you want.  I would highly recommend Alex and will use him in the future of course.
    - Billie H.
  • We are very pleased with the results. Our HOA proved to be the largest delay in the project. He handled all of the paperwork, and was very communicative with us during this process. Once he received all the permits, he gave us a start date for the project. His crew was there on the start date, and was incredibly fast, efficient and clean. At every step of the project Joel and his crew made sure that what they were doing met our requirements. I cannot be happier. I will be using him again for future projects.
    - SAMUEL F.
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Deck Builders in Cypress

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