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Auto Body Repair reviews in Cypress

  • A
    Great! They interfaced with insurance company to add supplemental hidden damage the insurance adjuster did not find. Picked it up today as promised, and it looks and drives like new! They also provide a lifetime warranty. Marc and Jennifer were super at making sure it was done right and on time!
    - Robert Wayne G.
  • A
    Denise helped me better understand my insurance options and how uninsured motorist insurance laws work in Texas. Her estimate to repair the damage to my car was inline with 2 others received. They did a great job in fixing my car...can't tell it was ever damaged. And my out-of-pocket ended up being zero dollars.
    - CHERYL H.
  • A
    I've dealt with many body shops and I measure their service based on timeliness, quality of the work, communication, and price. Nearly every body shop fails the timeliness requirement and usually at least one other category. Brock's exceeded my expectations on all 4 and I would definitely use them again.
    The reason I went to Brock's was that somebody decided to run their key down the side of my new car. I still had paper tags on it so I wanted to make sure whoever I took it to would make it look like a new car again. I scanned Angie's list and the feedback was positive so I went by to visit. I wanted them to only paint what needed to be painted so it wouldn't fail the paint thickness test if I trade it in later. They were very thorough on telling me exactly what my options were,  how long it would take, and the price. I handed over the keys on Tuesday evening and they said they would work to get it done on Friday. I would have bet money I wasn't picking it up before Monday based on past experience with other shops. I got a call on Thursday telling me everything was on track and it would be ready between 4-5 on Friday but possibly earlier. I got a call at 2:30 on Friday saying it was ready for pick up so no complaints on the timing or communication. The next test was the quality of the work and I was skeptical about whether I could tell. Even though I knew exactly where to look I couldn't see any signs that it was repainted. The last criteria is price and it was actually cheaper than I was quoted so again no issues.
    I worked hard to get that car and it's a good feeling to not have any evidence of that person trying to make a statement with my car. Great work!!

    - Michael B.
  • A
    They were just fine. They did good work, nothing special. I bought my car there. When I started looking for a car, I sent a thing on the internet for an estimate. They were close to me, and I went to see them, and told them that if they charged me a dime more, I wouldnt' take it. The service has been good, the price has been what I expect of a dealer. Whenver I go there, they usually get the service done right and quick, so I don't have anything to complain about.
    - Norman S.
  • C

    The quality of the repairs was excellent but what I would have expected from any professional body shop that has been in business for years. The main problem is that they over-promise on what they can deliver; at least they did in our case. When my wife and I contracted with them and brought the car, they told us the work would take three to four days...12 days later we still did not have our car. They kept telling us that one of the parts had not been delivered, yet they had two weeks notice on what the repairs would be. They could have ordered the parts to have them on hand when the car was dropped off for the repairs. When I brought this to their attention, they tried to shift the blame to my wife for "changing her mind on what the needed repairs were going to be". The missing part was NEVER in question about having to be replaced.

    I finally became so frustrated from the inconvenience of not having our car that I paid for the work they had already completed, picked up our car, and told them to contact me when the missing part arrived for completion of the work. Five days after picking up my car they called to tell me the part had finally arrived and to bring it in. I asked how long it would take to install the part and was told "5-10 minutes". I drove to their location and one hour and fifteen minutes later left with the work finally completed!

    - marguerite c.
  • A
    After reading the positive reviews on Angie's List, I decided to take my truck to Brock's without making an appointment.  I was immediately greeted at the door by a lovely young lady and was pointed to their refrigerator for refreshments.
    Rick gave me a fair quote and his guy's were able to do the work in 20 minutes.  They did an excellent job and the scratches are gone!  Rick sat there talking to me and kept me company while his guys worked on my truck.
    I accidentally closed my entry gate as I was pulling up the driveway and the gate made surface scratches along the side of my truck.  The scratches were not deep but ugly and noticeable.
    I really appreciate that Rick did not try to take advantage of me.  I am not an expert on bodywork, but I do know cars and I am not naive when it comes to this kind of stuff.  I know there are a lot of sharks that would have tried to sucker me into a paint job.
    Thanks Rick!
    - Obed R.
  • A
    They did so much work and had a couple of things done.  Everything's up in line and we really like them.  They did a very good job and they were very timely.  They work with this trying to figure out what was the problem and they gave us a bill competitive better than competitive price.  They work the cheapest but for the work that they did, I was very pleased.  They were very responsive, they didn't take long and they estimated about how long the repair would take and what we would expect if they get our car back.  They have a time limit of estimation.
    - Vicki R.
  • A
    They are good and we have used them since they came out here and we were here before they were.  They tell you what to expect and if they have something that they can’t do they tell you.  They are pretty good at quoting prices and they give you like a little warranty that if something happens with in so many days that they would do it at no cost.  We have had no problems and they even brought us home too.   They are helpful and it is easy to get in contact with them but usually they so busy that sometimes it is the next day.  Most time we are not in a hurry because we do have another vehicle that we can use. They tell everything upfront so there is no problem.  Price wise they are pretty fair and more than that we can trust them. 
    - Jennifer K.
  • A
    They have always done a great job, are very prompt with working on my car, are very trustworthy, BJ is the one I have worked with who was great, answered any questions and they are very detailed with their work.
    - Kyle G.
  • A
    It went just fine. They were unable to repair bumper ( tried) I was called and asked about replacing the bumper and the cost before any more work was done. I was aware that the bumper might not be repairable. Very happy with the service
    - Sharron M.
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Auto Body Shops in Cypress

Companies below are listed in alphabetical order.

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