I had part of the car repainted because it was very old, faded and the primer was showing through.
I was told that the work would take approx. a week and I had a means to get to work for that time. It was not ready in the time indicated and there was no communication whatsoever to let me know this. I had to end up renting a car and I feel they were very dishonest on promising it would be ready one day and then I would call and find out it hadn't even been painted yet. They finally said it was ready and I got there and had to wait an hour before I saw the car and the paint looked terrible. It had a orange peel texture that they said they could buff out. They kept the car another day and it was acceptable. After taking the car, I found out there was something wrong with my tail lights and that they had not put the name emblem back on the car. They also mounted the Acura symbol upside down. I have tried to get them to fix this and to get me another name emblem. Every time I call they say they will look into it and get back with me. I called AGAIN today and the owner said , no that he had not ordered it. He said he will look into it and get back with me. Overall, a really terrible experience. They painted my hood and bumper a few years ago and it was an entirely different experience. The owner is the same, but his quality and service was just terrible this time. On top of all that he had a bad attitude. They actually tried to act like it was my fault that the finish wasn't right because I was rushing them.