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Car Dealership reviews in Corinth

  • F
    STILL waiting on return calls from the dealership. I plan on filing complaints with BBB, Texas Attorney General, and Chrysler. This dealership used bait and switch tactics, failed to keep promises and basically rigged up a "get by" solution.
    - Jason C.
  • B
    There could have been less pressure. They were more pressuring than at Hyundai. The price was a little on the higher side. They didn't take off as much as I thought they should have, but they finally took some off.
    - Deborah T.
  • A
    Great, easy transaction. Came down on their asking price to a very competitive level. Did not use sneaky sales tactics or ask us to deal with several managers, etc. We spoke to one salesman. Did not attempt to force a warranty, etc. upon us. A very refreshing used car experience!
    - carter s.
  • F
    After calling to confirm that the Toyota 4Runner I was interested in and had seen on the internet (price just reduced!) was still there, I drove to Toyota of Lewisville after work to check it out. I arrived and was handed over to a salesman named Sabre Ray. After the usual horrible-dealer small talk, and an extended absence, Mr. Ray informed me that the 4runner was no longer there, but they had another 4runner for me to look at,of course. I reluctantly agreed to go look at that one and it sure did look nice, but was obviously way more expensive than the one that was mysteriously no longer at the dealer. We talked price and Mr. Ray started throwing out possible prices, with me finally agreeing to an amount. He then gets up to 'talk to his manager' for an extended period of time and of course, the price that he suggested was too low. At this point I left.
    I later noticed by looking at the carfax that was still posted on Toyota of Lewisville's website, that the vehicle I had come to look at had sold over a month previously; a classic bait-and-switch routine. I will look for future Toyotas elsewhere.
    - Brendan K.
  • F
    The kind of car shopping experience I hope you'll never have. I understand that working in sales can be difficult. Car Salesmen in particular get bad reputations. We all expect a sales pitch. We all expect some pushing and probing. What I disliked most about the approach of the salesmen at Texas Toyota of Grapevine was the fact that their approach was not tactful or considerate. When dealing with people, I feel you should be personable. These salesmen were transactional only. They did not ask me any questions about what I needed in a car, why I decided to buy a car, or what has me considering this particular model. I can handle a bit more of a pushy sales pitch, when the person has actually taken the time to get to know me and my needs. I felt like I was on a conveyor belt of bad customer service. I'll never go back.

    Here's the play by play of the interaction:

    My husband and I (ages 26 and 24 respectively) were on the market for a car and had one in mind that we knew we wanted to see. We called ahead to make sure the dealership had one in their inventory and to schedule a time to test drive, explaining that while we are serious about buying a car soon, we won't be buying today. From the moment we walked in, the manager handed us off to a salesman who wanted to gather all of our information up front. He then pulled the car around. As he walked us to the car, he spouted off statistics so fast, I couldn't follow. He allowed us to get in the car to take a closer look while he went back into the office. He came back out with a different salesman that would be taking us on the test drive. This man was rude. When I asked questions, he was very short with me, cutting me off before I had finished my sentence. He seemed so condescending when he corrected my terminology. Then he took us back inside to go over numbers. I was hoping that at this junction someone might tell us the price of the car and about any special incentives or offers the dealership is running. Turns out they just wanted to run our credit in order to discuss monthly payments. I explained that I was not concerned about monthly payments, but rather the price of the car. To which the salesman stated "Well the price is on the sticker." His tone was so smart-elic and seemed so smug. I explained again that we are not buying today as we are still comparing other cars. He brought the sales manager back out to "say goodbye." The manager began an even tougher sale that was all about creating a sense of urgency for buying the car today, and how the price may even go up in a week due to gas prices rising and the growing demand for this particular vehicle. My husband and I went on our way, both disgruntled and both glad to have escaped the nightmare also referred to as "Texas Toyota of Grapevine."
    - Adam C.
  • A
    Fabulous experience as they surpassed my high expectations. I sent them an email with specific instructions (email me your best cash price for this exact model, don't call me, etc) and they complied 100%. Closing was a pleasure as they stood by their quote and didn't try to sell any add-ons. My sales rep, John Wester, came in on his day off to close the deal and was a joy to work with. This experience completely changed my perceptions on buying a new car. I'll be back!
    - DAVID M.
  • B
    They were very easy to work with and very straightforward. Their customer service was good, and their salesperson gave me all the information I needed. They were punctual. It was a little different buying experience because I had to have an appointment to get in there. There is no real showroom there. There were no cars on display in the front like in a typical showroom. All the cars were in the back at the warehouse. The car was ready when they said it was going to be ready, and I drove it off the lot. I will shop there again.
    - Beverly B.
  • A
    They were very nice. There was no pressure, they were very knowledgeable and friendly. They give you choices. They let you look without too much pressure for buying, which I hate.
    - Deborah T.
  • A
    unknown
    - Dian S.
  • A
    unknown
    - Kevin L.
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Car Dealerships in Corinth

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