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Irrigation System reviews in Coppell

  • D
    D&R Irrigation & Lighting
    This is a complicated review because D & R was kind enough to respond to a Saturday emergency request to fix a failed sprinkler system but didn't totally fix the problem. Our sprinkler main valve lost power while we were out of the country. My son contacted D & R and they sent out a technician who spent 2 1/2 hours diagnosing the problem. We were given two choices: (1) Manually open the solenoid and risk a main line leak than would be very expensive in water loss but gets the system working or (2) Run a new electrical line at a cost of $800. We elected option 1 and repair the problem when we got home. The cost for the diagnostic service was $400. We found this bill very high but it was emergency service rates. However, we were charged $18 for six wire caps or $3 apiece. These caps cost about 52 cents but I'm sure they get them a lot cheaper. Nickle and dime charging is not good. Once home we found a good sprinkler repair man who took 3 1/2 hours to completely diagnose and repair the problem. In the process he used about 6-8 wire caps because he found that the original installer (Choate) had not put wire caps on some wires. His total bill, not itemized, was $275 for the work he performed on a Sunday. Now D & R has a web site and other overhead to consider but there are two main observations: (1) D & R did not fix the problem but was 1.5 times more expensive than our guy and (2) D & R would, had we used them, been almost 4.5 times more expensive to fix the problem. The first observation was most concerning as our repair did show any serious investigation into the problem. That is to say that D & R, after 2 1/2 hours, did not know where the problem was in the yard.
    - Howard L. G.
  • B
    Andys Sprinkler Drainage & Lighting
    I had the sprinkler controller replaced. I purchased the controller and had them install it. I should have checked earlier, but I was quite shocked by the price they were charging for the install. It was admittedly (by them) a 15 min job. They charged my $150 for the 15 min to install it, plus $95 for trip charge (even though they were doing work, not just coming and inspecting and leaving). Also, since they were not installing their own controller, they offered no installation warranty. So overall, just a really poor deal and there was absolutely no remorse for what they charged for a 15 min job. The alternative was $410 for their own controller (which is also a ripoff if you check online what these controllers sell for) + $45 for trip charge which was not a good option either. I would have been satisfied with the $150 install if the trip charge was waived. But that was not the case. For what it is worth, the tech that showed up was polite and could not do much about the pricing. They also quoted me $45 per sprinkler head to fix some sprinklers. (Another example of their ridiculous pricing). Which I obviously turned down. Pretty disappointed with the pricing overall. I felt ripped off. Certainly don't plan to use them again or refer them to anyone. UPDATE: The owner was very prompt on follow up after I posted the review with my complaint. He explained that his techs follow policy and sometimes a slip up like this one happens. He apologized and offered to refund the service call fee. Which I told him was fair and what I expected. So finally, my sprinkler works fine, payment issue resolved.
    - Nitish S.
  • A
    Bella Vista Landscaping
    Marco was immediate to reply to my request and we set-up our appointment for the next day. He was courteous, explained everything and fortunately it was not an expensive repair. We discussed other options we could do to better improve our landscaping and are considering these projects before the spring.
    - Lucia R.
  • F
    Aquamax Sprinkler Systems
    Nothing made sense about the way they operate. I have to pay $100 per hour for them to check out the system even if they can't provide you with any diagnostics. The technician didn't know what was the cause of low water pressure. He doesn't have a way to detect leak without digging up all the pipes since there is no visual signs. And I have to pay $100 per hour for digging. Their parts pricing are also outrageous (8 times the price of home depot). I'm pretty handy with sprinkler system and in my opinion they are incompetent and pricey.
    - Moshiul A.
  • A
    Splendid Gardens
    Splendid Gardens is a highly professional, responsive and thorough full service yard care company. We have been using them for nearly 2 years and are extremely satisfied. When they finish a service call, there are no weeds, no loose leaves, every edge is neat and straight, and every bush trimmed. They do not just "mow and blow". We never have to be concerned about the appearance of our yard.
    - DENAI S.
  • A
    Splendid Gardens
    We have used Splendid Gardens for years. Their professionalism is unmatched. Their creativity and skill is great and their crews work very diligently to maintain excellence. But most importantly they���re all great people! They���re not the cheapest option but they shouldn���t be. You definitely get what you pay for. Highly recommend!
    - Mike C.
  • A
    Christopher Kinney, Licensed Irrigator
    Each time I used Mr. Kinney the work was done in an excellent manner. He was prompt, courteous, and priced very reasonably. I have used many irrigation companies over the years. Chris Kinney is by far the best and most reliable. I would never use anyone else. That's why I love Angie's list. You find great people that you can stick with instead of throwing your hard earned money away on bad repairs.
    - Emilia H.
  • A
    H&W Landscape & Irrigation
    During the evaluation it was identified we had more issues than we can fix so they were very helpful to assist in getting our system turned off for now until we can go back and do what is needed. We will be hiring them for that service when the time comes.
    - Christopher K.
  • C
    Mia's Quick Service
    It went fairly well until the technician forgot to put a head on one of the replaced sprinklers in a small garden area adjacent to our garage. The garage door, of course, had to be left open for him to turn each zone on/off. He has set the system to run for 2-minutes at each zone and was in the back yard when the front-zone, which included the above mentioned flower bed, went off and sprayed a heavy stream of water into our garage and onto some rather expensive art-work that was temporarily stored there while we are painting inside! I am not "a happy camper".
    - Olin M.
  • A
    Mia's Quick Service
    Person came from the company came on time and inspected sprinkler. He found certain sprinkler head were not functioning properly, he replaced heads and ensured that they were working properly after fixing them. He was very courteous and knowledgeable. He didn't charge anything over and above what I had paid through the Angie's list site. I would definitely hire them again.
    - Dheeraj P.
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Lawn Irrigation Services in Coppell

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