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Home Builder reviews in Coppell

  • A
    Donovan Lord Design
    As a lawyer, I am in the service business and am always really excited when I meet other professionals who really understand first class service and think of ways of saving their clients money. Let me just say this upfront: - I am highly highly impressed with Donovan Lord.. I found Donovan Lord Design through the Web and talked to Donovan through emails and then phone calls. I have found Donovan to be very thorough, personable, direct, and responsive and he has a great ability to think outside the box for projects. He was able to customize a job that required research and thinking into a great design for me and my wife. I have recommended him to others in my neighborhood and I believe they are finding the same great service. Furthermore, I have found his billing for services rendered very fair and reasonable. What else can I say? If you need architectural services, I would really recommend Donovan.
    - Tom H.
  • A
    Hofer Wood Shutters
    Jim was amazing. Not only was he knowledgeable but efficient, exact and friendly. Initially I had him come out and install shutters on the downstairs windows but the quality and the look was so beautiful that 6months later I had him come and do the rest of the house! I had 4" wood shutters installed on 28 windows over 3 visits to my house.
    - Kristen W.
  • A
    Affordable Glass & Remodeling
    The installation crew was very professional and resilient in getting this particularly trick shower enclosure installed over glass tile. The first two times, the very fragile glass wall tile cracked due to the pressure the hinges put on the wall tile. Zach and his installer were very patient, took down the enclosure so that the tile could be repaired and made a 2nd trip came back out to the job at no additional cost. Thanks Affordable Glass!
    - Brett S.
  • A
    VANGUARD CONSTRUCTION CO INC
    Don Wembley runs a tight ship. The crews he uses are experts and the quality of the work cannot be matched. However that quality comes at a price. VangardDallas is not the cheapest but they do quality work and can be trusted on your property.
    - Vicki L W.
  • A
    Arthur Norman Co Inc
    We got a very detailed proposal.
    They supervised the subcontractors throughout the building process including clean up.
    They used outstanding subcontractors.
    The house was built in 1986, they were able to find bricks that matches the original.
    You would not know this was a new addition unless you were told, it looks like it is part of the original house..
    They finished ahead of schedule.
    This was a pleasant experience.

    - Bengt B.
  • A
    Carmen Custom Roofing
    Very well, Clint Brock worked with my insurance adjuster and made many points to him showing damage thatwas not picked up on the original insurance adjustments. When we were having a problem getting the final check fromthe insurance company Clint was able to contact them and found the check had been lost...Thanks Clint
    - Deactivated E.
  • A
    Right Brothers General Contracting
    Neil Palmer and his company, Right Brothers Contractors, were EXACTLY what I needed to get all my hail-damage  repairs done.   I'm so impressed with him.  Here's what happened:
    The roof and gutters on our house was severely damaged by a hail storm.  I had been driving myself crazy gathering estimates from all the various contractors:  roofers, gutter companies, carpenters to replace rotten wood behind gutters, and landscapers to solve drainage issues. 
    As if dealing with all those contractors weren't enough, I also had to take into account our insurance company and trying to manage the claim on top of all the various contractors.
    That's when I heard by word-of-mouth about Neil Palmer and his company, Right Brothers Contracting.   Of course the first thing I did was look his company up on Angie's List but didn't see him listed.  However, I had heard amazing things about him and decided to contact him.
    I'm so glad I did.  I had always assumed that hiring a general contractor would  cost me more money because I would be paying a middle-man in addition to the work being done.  That was not the case in my situation.  Neil met with me right away and walked me through the process of getting ALL my repairs done and how it worked with the insurance company.   I will say he?s VERY easy to work with and he answered all my questions thoroughly.  (Plus he?s prompt,  professional and responded quickly to all my texts)
    It was actually very simple for me - HE got the jobs done and HE dealt with the sub-contractors if issues arose and HE contacted my insurance company on my behalf. 
    I wound up paying exactly what the insurance company had estimated for the total of all  repairs.  Our out-of-pocket cost was our deductible - nothing else - the insurance paid the rest per the claim.   We got the new roof and gutters, PLUS Neil was able to give me many "extras" that were basically taken from his profit.    We got a free upgrade to better-quality shingles, better attic ventilation with installation of ridge vents to replace the old beat-up turbines, additional gutters with leaf guards,  2 French Drains, and replacement of the top of our arbor which wasn?t even in the insurance quote which he basically offered to do without even being asked.
    He hired a big roofing crew and oversaw them installing the roof in one day.  They worked quickly and thoroughly - removing the old shingles and felt down to the wood to make sure there was no rotten wood underneath.  The new roof looks great - I like the upgraded type of shingles we had versus our old 3-tab shingles.  Never realized what a difference it would make.
    For the gutters, we had new seamless gutters installed all the way around the house (more than was there before) and when I asked if we could add on leaf guards, he worked with us and wound up throwing that in for free as well.  Our drainage was tricky and he had his sub-contractors install 2 French drains to help get the water away from our foundation.
    There was really one one problem that came up but Neil dealt with it completely and had it corrected.  The gutter crew had installed a new gutter on top of a rotten fascia board.  So Neil had them take down the new gutter, replaced the fascia board, painted it to match the house, and then put the new gutter back up.   The great part was that HE dealt with the gutter crew, not me.
    Neil made it clear from the beginning that he wanted me to be completely satisfied with the entire job before receiving the final payment.  He has lived up to this.  Neil personally did extra sweeps with the magnet to get fallen nails/screws and personally saw to the final clean-up, which actually left things in our yard better than when the work started.  
    I would recommend Neil to anyone who has a collection of jobs requiring multiple contractors.  It made my life so much easier and didn't cost me any more than if I had juggled all the contractors myself  (it probably saved me money).  I am already planning on contacting him for some interior remodeling in the near future.
    - Stephanie W.
  • F
    STRUCTURES & INTERIORS INC
    This company had been recommended to me by a friend who originally had 2 small RESIDENTIAL rooms painted. (They have also done some commercial work for her AND bid a RESIDENTIAL job for another friend.) When they called and asked me what I needed to have done, I told them I had a variety of items, which needed to be done; i.e, replacing the wood around my chimney, replacing 2 interior doors, doing some painting, etc. (I had a whole list.) The girl listened to all I needed ... left the line to talk w/ someone ... returned and told me they ONLY DO COMMERCIAL WORK (not, they no longer do residential work). OK, if that was the case, why didn't she ask me if I needed residential or commercial work before I told her what I needed or, at the very least, stopped me when I obviously started telling her I needed residential work done to tell me they do not do residential work. I very distinctly got the impression they did not want to do MY residential work. At the very least, they could have said the job was too small for them, if that was the case. I was NOT impressed (and have called my friends in addition to making this report).
    - KATHYE C.
  • F
    BILLINGS INDESIGN LLC
    That should have raised red flags to us, but having spent so much time interviewing the others we decided to proceed. The whole project became a disaster as detailed in talking points next: they were unable to start when they said the would, which we didn't get too upset about. We kept checking though to see if the approvals were being worked and were told yes almost everything had been approved. But when they said that they were ready to start the next morning they asked to meet us, whereby my wife gave them 60% of the project cost. I was out of town and they tricked her into this. The contract only called for us to provide 50% at the start. The next week they started tearing out our drive. Immediately the HOA contacted us and we found out they had done nothing to get any approvals from city or HOA. We took over this process as the HOA was very upset. We worked with them and BIC was not too helpful providing the materials for approval. The process drug on for 6 weeks. Meanwhile they were sitting on 17000 of our money. We were finally given half of that back after weeks of asking. I did not want them to go out of business, which at the professionalism they were showing us, I was afraid could happen and still having such a large chunk of our money. During their demolition they cut the electricity for the pool which took too much effort to get them to fix. The foundation went fairly smoothly for a project that was way behind schedule. They didn't remove the concrete the way we had discussed leaving the previous wall stubs that had to be ground down and it doesn't look that nice. The framing of the walls went OK, they reused part of the existing roof which kind of looks funny and probably only saved them about $300 material and labor. We didn't complain. The electrical was not done by certified electricians, but since it passed inspection and I checked it out (my dad is an electrician) they didn't add very much, we let it slide. They did not replace the flashing around one of the windows adjacent to the roof, when I asked it be fixed they didn't do it correctly it leaked until I fixed it right. The drywall didn't end up matching the rest of the garage but we were sick of the project by them. We paid them in full the end of Sept in good riddance. We received correspondence on Dec 22 that the lumberyard had not been paid for our materials and a lien would be coming. We contacted BIC right away, they said they were having financial trouble. We contacted the lumberyard and they said there were 4 other accounts for BIC about to get liens. We met Chad at the lumberyard where he pleaded with us to give him time. I told him I would give him until the 2nd week in Jan to pay it off and that I had purchased his domain name. If the bill wasn't paid I was going to put up a webpage explaining our ordeal with BIC. He found the money by the 3rd week in Jan, and my $31 investment saved me $1800. I have left out many other negative details due to space there is more.
    - Nathan L.
  • A
    MARK'S HOME IMPROVEMENT
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    - Stacey T.
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Home Builders in Coppell

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