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House Painting reviews in Coppell

  • F
    Gifted Hands Fencing and Remodeling
    Brian created such a mess when staining my arbor, that oil based stain is all over my patio, the roof shingles, the countertops, windows, doors, screens, and in the pool. He says that is normal and to be expected. Well, not if he had done his job and covered everything properly. The paint job isn't much better. From a distance, it looks fine, but up close, you can see the old paint color through the new paint. There are several spots missed, drip marks and overspray on the brick. He didn't even paint the chimney so it's a totally different color than the rest of the house. He has been rude and unprofessional, refusing to take my calls when i try to find out when he will be back to finish and clean up. He just replies that he will finish it. Then he texted me that I was the most unpleasant and annoying person he has ever worked with and threatened to put a lien on my house if I sought a refund. He is a bully and takes advantage of women because he thinks he can get away with it. Bottom line, his work is shoddy, sloppy, and messy and he is lazy and doesn't do quality work. Incompetent. These are just a few pictures of the MANY I have.
    - Gina A.
  • A
    Southern Painting Coppell/Flower Mound
    Leo was absolutely great to work with. Very professional. Anna and her team were punctual and were able to complete the project in a timely manner despite the rain. Would hire again for any painting needs! Thank you Leo!
    - Sigy C.
  • F
    Better Built Companies, LLC.
    This company was not able to finish the job, because of issue with our insurance company and the lack of response from them returning phone calls. During the process, they lost their roofing crew. Finally have several attempts we gave up and had to use another contractor, which was able to come in and get the roof job repaired with a week of us signing a contract with them. Per emails, texts, and phone discussions, I worked with the, owner of Better Built and Todd regarding hail damage to our home, which occurred in March 2016. Todd came out to our residence on Monday, April 11, 2016, to access the damages. An agreement was signed to allow Better Built to discuss our claim on our behalf with our insurance company to repair the necessary damages. Todd was giving a check in the amount of $4,000 on May 11, 2016, to start repairs on the house. After several months of phone calls and text messages (usually that went unanswered with no response) to Todd, I began to have concerns that the work would not be completed. When Todd finally responded to us we were reassured that Better Built would be completing the repairs that several homes were being repaired and would get to us as soon as possible. Finally, the hardy plank was installed, the gutters were removed and the painting was completed. Another check was given to Todd for Better Built to begin working on the rest of the repairs, especially the roof, in the amount of $3,811 on July 29, 2016. Once again, after many unreturned, unanswered phone calls and texts messages, I finally contacted Mr. Guice. Who seemed really sincere over the phone and in his emails that the repairs would be completed in a timely manner and professionally. He reassured me that we would not be disappointed. I would worked directly with Mr. Guice, the owner. He assured me that a contract would be put in place with costs and estimated dates of completion. As many concerns and issues that we were having with his company, Better Built, I am disappointed he never once came out to our home and accessed the damages or the work that was completed by his company. Per his request, I made several, several phone calls and sent several emails to our claims adjusters, which the agreement that was signed by us authorized his company to work with our insurance company. After several months of calling and emailing the insurance company by Mr. Guice request and being told in emails that the work would be completed, it just was not happening. I have documented emails from Mr. Guice stating, there is no reason why the roof could not be completed whether whatever is happening with the insurance company, he even stated in the email that his company could complete it by October 5, 2016, which is in writing and it never happened. I sent pictures in myself to the insurance company because the front exterior door and shutters had hail damage which was not in the claim. The insurance added them to the claim and I later found out that they paid for a standard door instead of an 8��� exterior door, which his company should have caught this mistake on our behalf. After countless phone calls, texts, and emails made by myself, I sent the owner an email on November 18, 2016, notifying him that we no longer wished to work with his company, the owner of Better Built Contractors Inc. and would be seeking another General Contractor to complete the repairs and requested a refund. I had spoken with some former customers in the neighborhood that have/had similar complaints and realized I did not have the faith in his company to complete the repairs in a timely and efficient manner. He responded by email stating he would revise the original itemize invoice, which was already sent to us, and add in his costs and then send it to me by email. I requested a status update over email on December 28, 2016 at 2:28 p.m., which was over 30 days from the original email that I sent to him. I waited for a response and finally tried contacting him by phone to speak with him regarding the status on the refund. He did not answer and I left a voicemail asking him to let me know if he would be sending a refund check and he never returned the call. He stated in his last email to me that he put in a lot of time and effort with no compensation. I think I spent a lot more valuable time on the phone with Mr. Guice, Todd, and the insurance company and other contractors trying to have our home repaired then you did on our behalf as the General Contractor. I sent two certified letters to the owner and both were returned. I emailed the letter to the owner and he responded saying he would look into getting us a refund. I have never heard back from him. The documentation received from Better Built shows they received a total of $7,811 and spent a total of $3,619 in labor and materials and if we add in an additional 30% for profit, that would come to a grand total of $4,704 leaving a total refund due in the amount of $3,107. However, no refund has been received from this company. This company is listed on the BBB Website under Better Built Siding & Window, LLC which has a Revoked accreditation and it is also listed on the BBB Website under the business name of Better-Built Contractors, Inc. The last email received from this company was on April 3, 2016 at 9:19 am from Mr. Guice stating he would review the letter that I sent him and send documentation back to discuss. Robert Guice, President-Manager, Better Built Companies, LLC. I have not heard anything back since that last email. Extremely disappointed with this company.
    - kristy a.
  • A
    Better Built Companies, LLC.
    Great quality and price. Easy to work with. I highly recommend Better Built! My neighbors saw the work and asked me about it as well as contacting Better Built. The promises made to me were kept by Better Built.
    - john v.
  • A
    Super Siding & Remodeling
    These guys (and gals) are fantastic! They were punctual and professional. I am so glad I made the decision to go with this company. They said what they would do and they did what they said they would do (integrity). Genuinely good people. I believe their pricing was fair and reasonable. I love coming home to my "new" home!
    - Christine A.
  • A
    ATM Painting
    The job went very well. Thomas and crew did a great job and completed the work on schedule and under budget. The work took a couple of days, and the crew cleaned up after themselves each day. I would hire ATM again and would recommend to anyone needing painting done.
    - Megan M.
  • A
    Texas Best Fence
    We are so proud of the stain and repair that was done at 518 country lane, Coppell. We felt it important in helping us to sell our house and it looks fantastic. It wasn't the least expensive bid, but the quality of work made us proud to show our backyard, important for a creek property! The office, the explanation of the process/quote and execution, flawless. Thanks Colby, Jay and team. We got our price!! We highly recommend.
    - Joe W.
  • A
    Better Built Companies, LLC.
    The project was a complete success. The Better Built crews did a wonderful job. Every person that worked on the project was very professional and really cared about the finished product they were trying to complete. I would recommend Better Built, Mr. & Mrs. Guice or any person that worked on this project in a heartbeat to anybody looking for someone to complete this type of project. Sincerely, Jim and Michelle Ciancio
    - Jim C.
  • A
    inStyle Painting & Remodeling
    I am pleased with the exterior paint job In Style did on my home. They showed up on my time & made sure I was happy with their work before they left. The entire exterior was completed in less than 3 days.
    - Jordan W.
  • A
    Platinum Painting and Gutters
    They did a great job, very professional, good price, excellent workmanship, and they got it done ahead of schedule. With a brick home and cement board trim, I have an almost maintenance free exterior.
    - Terry H.
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Exterior Painters in Coppell

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