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Professional Work reviews in Commerce

  • F
    DO NOT USE THIS COMPANY FOR ANY POOL TABLE REPAIRS EVER!!! I wish we had read the Yelp reviews prior to beginning our nightmare with this company. They were originally hired from an online Yellow-pages search and they seemed be legit, at first. From the beginning they were difficult to arrange a meeting to come out and look at the work requested. The owner, Jason, kept scheduling, missing, and re-scheduling meetings and times to look at the work. Finally he graciously stopped by her house towards the end of February, on his way to "another job" in Louisiana. When he arrived he looked at proposed work, made an estimate to restore the 50+ year old table, and also provide her with necessary supplies for the table (sticks, balls, etc.). The price was a large amount, but seemed ok for all of the things included. They came to an agreement and then he took the rails of the table apart, wrapped them in a sheet, loaded them in his van (with about 5-10 other sets of wrapped up rails already inside), said he would return in two weeks to complete the work and provide her with the items she bought, then he left. Needless to say, two weeks came and went and he never returned. In fact time lapsed till June, and we never heard much from Ballistick (my mother-in-law had called randomly in that time period, but no commitments). I began getting involved and trying to help out with this situation in June. I called, texted, Facebook messaged, emailed the company very often and was given many different responses. Initially they responded with attempts to schedule dates to arrive and perform work. When the dates would approach, they would never arrive and would give numerous excuses why they missed the obligation. This happened numerous times, and the excuses grew more and more absurd (lack of employees, health issues, personal issues, other jobs, etc.). Through this process I did my homework on the company and the owner. Jason Dodds is the business owner/founder and the gentleman that met with us at first. When looking at his Linkedin it is a nightmare of job after job and should have been a warning flag to us immediately. On Ballistick's Facebook page they often boasted of other work they were doing for pool proprietors out of state, so I took it upon myself to call them and inquire about the company and Jason. The ones that I called had never heard of him for any of their pool table needs, and had in fact referred me to other people that they use locally to do work for them. They Yelp reviews we read were terrifying. And at this point it was already too late. We had been completely taken by a professional con-artist. This company took thousands of dollars from us, necessary parts to a 50+ year old pool table, and has lied to us time and time again. We have sought legal assistance, and they...along with us...have had no luck in communication with the company. We are fully convinced that Ballistick Billiards, and it's owner Jason Dodds, has stolen money from us, stolen parts from us (probably destroyed them, used them for other tables, or sold them to someone else for his own profit) and has falsely represented his abilities and services. Based on his resume and education, I am fully convinced that he has absolutely no knowledge in pool table repair (I mean according to his education, he as a Masters in Wine...WHAT DOES THAT HAVE TO DO WITH POOL TABLE REPAIR???). The link below is to a shared Google folder with necessary documentation in regards to this issue. [*** Link removed ***] There are screen shots from text messages with Ballistick where they promised things and never fulfilled them. There is a large .jpg (you can zoom in to read) that is the full record of a Facebook conversation with the company in which many times they promise meetings, never fulfill, and offer more lame excuses of why they could not. And I have also included a .pdf of Jason Dodd's Linkedin profile. It is comical at best.
    - Kirby G.
  • A
    Taylor is one of the best in the term of business. He can solve all your problem either, if it is related to your credit repair, Collection/Charge off/Late payment. He can solve all your financial problems without any doubt. His team work is awesome and they do what they say. Most important things what I notice is No results, No pay. That's why I think I took a chance with his team and you can't believe the outcome is awesome. I have a problem with my credit score and when ever I apply any credit card company they rejected my application, but one day when I am looking for a team who can help you out to repair your score and there you go. Taylor and his team provide a lot of other benefits like if you are not satisfied with their service you can cancel anytime with no obligations. I am gonna recommend to all my friends, those who have credit repair or any financial problems
    - vinit r.
  • A
    Their services are absolutely great. In fact, I recommended him to a girl friend of mine and he fixed her grandfather clock too. It's an older couple and that's what they do. It's just a hobby for him basically but he is really, really good. They are very reasonable. I had other people work on my grandfather clock over the years. I am living on a very limited budget. They are not trying to make a living out of this business. It's something he learned and it's kind of like a hobby to him. If there was something that came in that wasn't quite right, he just took it back and replaced it, and would not charge me anymore. I highly recommend these people. As for their responsiveness, they were right here. They told me when they were coming and that's when they were here.
    - Bonnie S.
  • D
    I drop all services because they were overcharging me for poor cable and poor Wi-Fi
    - Allegra A.
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Professional Services in Commerce

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