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Appliance Repair reviews in Comfort

Real People ~ Real Reviews ~ Real Results

  • They came to inspect a dishwasher which led them to selling me on needing a water softener unit, which was extremely overpriced, and he was not a qualified plumber, which in the end caused $2000 worth of plumbing damage in my home.  They keep changing their name. He wasn't a qualified plumber, but he led me to believe he was. I wanted to go into court, but it was going to cost me more money. He is not a qualified plumber, but he makes you buy other things. When he was fixing my plumbing, he pulled a towel out of my laundry basket, and wiped the glue off with it. When you go on their website, you see his wife claiming to be mother of 6 and Christian and all that.
    - Travis P.
  • Mathew Boyd of Appliance Queen and Appliance Medic incorrectly installed a water softer unit for 2000.00 Withing 24 hours the unit was leaking and I figured out that Mathew Boyd had ripped me off on the price. I immediately placed a stop payment on the check.
    I contacted an attorney to have the work and price assessed and paid $ 827.00.
     Than on 2/26/2014 I had to call in a Licensed plumber Because I was convinced the water softener unit was not working properly.
    Come to find out that Mathew Boyd had not turned the bia pass valves on and consequently the unit burned out because no water was charging through the system !!!!!
    The licensed plumber that I brought in reviewed the schematics and is convinced that Mathew Boyd is not a licensed plumber and should not be installing water softeners due to the additional damage caused.... This debacle caused by Mathew Boyd has costed me additional $ 1200.00 on top of the 827.00  to have the burned out unit removed and my plumbing reworked.  
    I have since reported this issue to the Better Business Bureau and will be reporting Mathew Boyd to Texas State Board of Licensed plumbers to ensure that Mathew Boy does not fraudulently violate any more innocent consumers nor cause unnecessary damage and cost to one in home plumbing system .
    Beware of this incompetent individual he will steal your money and cause damage additional expense to your home. :-(
    - Travis P.
  • Confirmed with Bertazzoni that the board went bad and needed a new one. Their vendor had one in stock and when it came in they would install. 2nd appointment was installed the board - cost of $400 and oven now works! Employees were very polite and professional. I also kept in contact with the Bertazzoni rep and he was glad that the part did not have to come from Italy for that could take up to a month, I only had to wait about 2 weeks. I'm very good at making reservations! I would recommend Homewerks to a neighbor.
    - Elizabeth W.
  • Matt tried to rip me off by installing cheap low end crap from costco !!! The guy new he had a $ 2000.00 install and went out and bought cheap low end crap to increase his profit margin. Sadly how many other poor souls have been taken advantage of by this guy.
    Called the guy out on it and put a stop payment on the check. He fed me bunch of lies and tried to blame it on Appliance Medic inventory. Matt fed me one lie after another back pedaling trying to justify that I caught him ripping me off. No integrity !!!
    Ended up paying him $ 1050.00 and sent copies of my invoices to my attorney
    Big Matt from Appliance Queen who works under Appliance Medic should not be trusted The guy will soak you....
    So buyer beware
    Would not recommend Appliance Queen or Appliance Medic they will over charge you !!!
    - Travis P.
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    - Pam F.
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Appliance Repair Services in Comfort

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