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Find Top-Rated Cleburne Drain Pipe Contractors

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Drain Pipe Installation reviews in Cleburne

Real People ~ Real Reviews ~ Real Results

  • : Thank you for choosing Sears. My name is Ashton. How may I assist you?
    Connected to Ashton Roberts
    Ashton Roberts : Hi Susan.
    You : hello
    You : I can not find my service order number...
    You : I need to confirm my repair appt today..have not heard from anyone as of yet
    Ashton Roberts : Let me locate your file and help you with the service order number.
    Ashton Roberts : To locate your file, may I have your phone number beginning with the area code along with your e-mail address please?
    You : (member information removed)
    You : (member information removed)....or
    You : geez...I cant remember if it was that one or (member information removed)
    Ashton Roberts : Thank you. May I have your service address, including city, state and zip code, please? Also, are you the homeowner?
    You : (member information removed)
    You : (member information removed)
    You : yes
    Ashton Roberts : Thank you for the details. 
    Ashton Roberts : Is this in reference to the Craftsman rear tillers purchased on 02/28/13?
    You : yes...
    Ashton Roberts : Thank you for confirming.
    Ashton Roberts :
    I have checked and see that the tillers is covered under the Master Protection Agreement and the agreement is good until 03/02/16.
    Ashton Roberts : Thank you for purchasing Master Protection Agreement.
    You : yes
    Ashton Roberts : Susan, I am sorry to inform you that no appointment is scheduled for the tillers. 
    You : excuse me?
    You : I made the appt by phone on Monday
    You : to be here this am today
    Ashton Roberts : I am sorry, I am unable to locate any appointment.
    Ashton Roberts : Let me go ahead and scheduled an appointment for you. 
    You : yea, today
    Ashton Roberts : Susan, what seems to be problem with the tiller?
    You : the same problem i reported Monday
    Ashton Roberts : I am sorry, we don't have the option to check what you reported on phone.
    Ashton Roberts : What seems to be problem with the tiller?
    You : the handle is bent
    Ashton Roberts : Thank you for the details.
    Ashton Roberts : Is the service address the same as provided above?
    You : downward on the right side
    You : yes
    Ashton Roberts : In reviewing the technician's schedule the first available date for service in your area is on Thu Apr 4 between the hours of 8:00  AM To 5:00  PM. May I reserve this date and time window for you?
    You : yes...
    Ashton Roberts : Thank you. On the day of service you will receive a call prior to the technician?s arrival. Do you have an alternate phone number you would like to provide?
    You : no.
    Ashton Roberts : For your convenience, we will send an e-mail confirmation of your service appointment outlining the details as we have discussed. 
    Ashton Roberts : Let me quickly summarize the appointment details.
    Ashton Roberts : We have scheduled a service appointment on your Craftsman tiller for Thu Apr 4 between the hours of 8:00  AM To 5:00  PM at  (member information removed).
    Ashton Roberts : I am happy to help. Is there anything else I can help you with?
    - SUSAN H.
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Drain Pipe Contractors in Cleburne

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