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Eye Care reviews in Cedar Hill

  • A
    Tran, Dr. Anthony
    -Appointments usually run on time but if the Doctor is running behind they will put you in
    the "VIP" room. The "VIP" room is dimly lit with a small fountain tinkling away and a great massage chair. It's one
    of those really big massage chairs that goes head to toe in a programmed sequence. There is
    also an IPAD available. The massage chair is so nice that I often hope Dr Tran will be further delayed so I can
    enjoy the shiatsu.
    -During examination Dr. Tran is very thorough and provides educational information about eye health that is easy to understand.
    -The routine opthamological exam was billed at $42 (Aetna insurance)
    -The comprehensive eye exam was billed at $375 (Aetna insurance)
    -I ordered 2 mid-level frames (sunglasses and regular that were not the cheapest nor the most expensive offered) with prescription trifocal lenses in both and the total was right at $1,000.
    -The office staff is really nice. They always offer you something to drink (water) or snacks.
    -There is a mini-fridge in the waiting room with a few snack items set out.
    -The frames are displayed beautifully around the waiting room.
    -There is a play area for children that is always spotless. it contains books, toys, table and chairs.
    -There are two televisions in the waiting room. They have always been turned to the Food Network when I am there.
    -I had an issue with billing where the wrong co-pay amount was collected at the time of the exam. Then it turned out that I was not supposed to pay a co-pay at all so a refund was due. It took 2 months to get the refund. During the 2 months the staff called or emailed me multiple times to let me know the status until it was resolved.

    - CYNTHIA K.
  • A
    Gamez, Dr. Penny
    The staff is very courteous. Dr Gamez was very pleasant and knowledgeable. she completed the entire exam herself. I have seen numerous eye doctors before Optometrist and Optometrist both, she is the best one I have seen to date. This space for comments is very large, I am a guy and usually can say everything in a couple of sentences. If you decide to try her I imagine you will be pleased with the results.
    - James G.
  • A
    Eyecare Associates of Texas
    I am very impressed with Dr. Jeffrey Robertson and his staff and office atmosphere. My eye exam is preformed yearly. I initially get measurments done and the staff professional does the vision test..After that is complete my eyes are dialated. The doctor sees me after a few minutes and he does a thorough exam. He goes over any questions or concerns that I may have and then issues my prescription for glasses.
    - BEVERLY W.
  • A
    Tran, Dr. Anthony
    I have been using them for several years. They are very professional and I love the fact that the appointments are on time and there is no waiting. They are a courteous good group of people. They have a beautiful office. They offer multiple ways of communication.
    - Sherlethia J.
  • C
    Eyecare Associates of Texas
    Dr. Bishop was polite but obviously in a hurry. When I realized I was only getting a routine eye exam, I started asking her questions about my eye disease (the reason I was there). I was taken aback by her responses which were vague ("just keep doing what you're doing") and left me with the impression that she didn't know anything about corneal endothelial dystrophy. I went there for an evaluation of my eye condition and to discuss a treatment plan -- and I made that clear to Dr. Bishop. I wish she would have just said she didn't know anything about my eye disease and referred me to another doctor. I left there feeling like I had totaly wasted my time (and hers), and I never went back
    - Vern S.
  • A
    Tran, Dr. Anthony
    They have a really upscale atmosphere. The customer service is phenomenal. They are very organized, you never wait for long and you always feel like you're important to them and not just another patient. They also carry a lot of designer frames so you don't have to go elsewhere to find them. Everything from their customer service to product selection is superior. It's an upscale feel without the upscale prices.
    - Tawni H.
  • A
    Precision Eye Care
    - Daryl S.
  • A
    Vision Works
    She checked my eyes well and gave me a prescription. I thought they were pretty good and professional.
    - Yvette L.
  • A
    Eyecare Associates of Texas
    Overall a very good visit.
    - Greg M.
  • A
    Tran, Dr. Anthony
    They have an IPAD you can use while you are in the chair! Very upscale place. i can't afford glasses there, but the basic exam was a great deal. Excellent service.
    - Paul U.
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Eye Doctors in Cedar Hill

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