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Printing reviews in Cedar Hill

  • D
    After filling out the paperwork to ship a small box overnight, the clerk informed  me they could not guarantee next day delivery but it would get there in two days. Estimate for shipping was $134. Yikes. Almost fainted at that price. It was a small box that did not weigh very much.
    As the clerk entered my shipping information in the computer terminal he said it would be $3 more because I was sending
    the package to a residence. I pointed out it was a funeral home, not a house. He insisted the computer showed the shipping address as a house & I would have to fork over $137.  I asked him to fix the computer because it was obviously wrong.  The funeral home was definitely a business location. He said there was no way to fix the address even if it was wrong. So I asked\
     him to discount the $3. Nope, he couldn't do it.  Apparently I was asking for the impossible.
    Asked to speak to the Manager who insisted there was no way on planet earth to fix an error in the Fed Ex computer system and
    was very snarky  to me.  Since I was already going to pay $134 the additional $3 was not that big of deal but it was just the principal. They could see I was sending something to a FUNERAL HOME so my day is probably not going really well to begin with plus they were asking me to pay another $3 for a mistake in their system. 
    So, I left in a huff and went to the United States Post Office in Cedar Hill. Only cost $63 to send the box and they would guarantee
    next day delivery and included the cost of insurance.  Take that Fed Ex!
    - CYNTHIA K.
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