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Mortgage Lending reviews in Carrollton

  • A
    Cornerstone Home Lending Inc., Susan Demopulos Team
    Susan Demopulos and her team at Cornerstone Home Lending were AMAZING! I am self-employed and have run several different business ventures over the years. Four different times, I had attempted to secure a home mortgage loan. My income was more than enough to support monthly payments but the changing nature of my business made it virtually impossible to qualify for a mortgage. Conversations with lenders always started with "no problem" and ended with "so sorry" - after investing hours providing information. It was incredibly maddening disheartening. I ended up buying my home through a friend when the building I was living in was sold. IT was terribly frustrating that I couldn't get any of the true benefits of homeownership. Eventually, I found Susan. The process was seamless. Everything Susan said she could or would do, she did. She is highly communicative and responsive. Her team never let me down. Susan handled every question, every issue, every unique challenge with composure, courtesy, accuracy, and speed. Not only that but we closed in record time. I emailed Susan on April 2, 2017 and was closed on April 28th. I am ashamed to admit it took me 1 1/2 years to write this review (it's been a rough couple years), but I would never let such awesome service go unrecognized. I have never had any problem with the servicing of the home loan. I will not use anyone but Susan for future lending needs. Those who know me, know I am a perfectionist with an empty inbox, a color-coded to-do list, and an alarm set for 4am every day. I am not easy to impress. Susan did. I would highly recommend her and her team to handle your lending needs.
    - Sherry H.
  • A
    Almega Group
    Excellent.....Responded immediately, follow-through, almost all processes completed via e-mail. We could not have asked for any better service. Staff very professional and swift at the same time. Highly recommend.
    - MARGARET W.
  • A
    Dawn Pemberton - Fairway Independent Mortgage Corp
    Dawn Pemberton and Fairway Independent Mortgage Corporation came highly recommended to me.  I told myself that I would reach out to at least three different mortgage lenders to ensure I was being thorough in the process.  In hindsight, I should have saved myself the time and trouble.  Dawn won me over in the first conversation we had and quickly let me know that I would be in good hands if I made the right decision.  She was very professional, thorough in explaining the home mortgage loan process, available to answering any questions along the way, and proved to be very trustworthy.  I was very impressed and will recommend her to family, friends and co-workers.
    - Grant E.
  • A
    Dawn Pemberton - Fairway Independent Mortgage Corp
    It could not have gone any better.  Dawn and her team at Fairway were very pleasant to work with.  When I got pre-approved for my loan, I had already provided the necessary tax returns, W-2 forms, bank statements, closing statement from sale of my previous home, and EVERYTHING else that they needed.  Upon signing a contract to purchase a new home, Dawn was able to obtain an appraisal very quickly and give me FINAL loan approval within 7 days!  The "fees" were very low, and the interest rate was great!
    - Cathy C.
  • A
    Smart Home Buyers DFW.com
    I would highly recommend Paul Marshall if you need home purchase options. Paul provides excellent customer service to his clients and understands their needs.
    If you are In need of a home but can't qualify call Paul Marshall he has the network to make home ownership possible.
    - Cecil S.
  • A
    Dawn Pemberton - Fairway Independent Mortgage Corp
    Dawn was referred to us by our real estate agent, Brent Rice, for her exceptional abilities.  She proved to not only be extremely timely and professional, but ensured that we understood the difference between different sized mortgages.  Dawn went over hidden costs that come with a new, bigger home including cooling/heating costs, taxes, as well as others.  

    We considered building new and brought quotes to her and she was able to show us the real costs the builders were understating in their numbers.  

    She comes off as "no-nonsense" but is extremely nice and friendly!  We definitely recommend working with her!
    - Mark B.
  • A
    Dawn Pemberton - Fairway Independent Mortgage Corp
    Our realtor Brent Rice recommended Dawn Pemberton from Fairway for home loan on house we were looking to purchase. Dawn was very knowledgeable and explained everything we needed to provide be approved for loan. We gave Dawn everything she had requested for loan and she made the process so fast and smooth. Once we had a house we wanted to make an offer on, Dawn had our approval letter ready to go making everything easy and stress free. I would definitely recommend Dawn Pemberton to anyone, she is very professional, and knowledgeable.
    - Kimberley C.
  • A
    Cardinal Financial
    After watching interest rates shoot up in May 2013, I finally chose Sebonic for my refinance in October of 2013. After my experience with them, I would strongly recommend them to anyone else. And if I was in the market for another refi or buying another house, I would choose them again.
    I chose Sebonic initially on the basis of two items:
    1. Strong reviews from multiple people across multiple time frames.
    2. They had the best rate & fee structure hands down during the month of October 2013.
    As I indicated earlier, I had been monitoring the market after the May 2013 interest rate blowup and felt very fortunate at getting the rate I got from Sebonic in October (3.125% 15 yr).
    With the exception of one employee's horrible communications lapse on my file, Sebonic was GREAT to work with.  Each person that I interacted with worked quickly and efficiently & knew their stuff! 
    Counting this refi, over the last 20 years, I have  purchased 3 homes and done 3 refi's. This was by far the smoothest and the cheapest from a cost perspective(relatively speaking). 
    As to that one employee, what I really liked about Sebonic, is after the refi went through, a Sebonic employee called me to do an exit interview. She wanted to ask my opinion of the process and how Sebonic did.  Keep in mind, I got this call three weeks after the close. She was very interested when I explained the communications problem that I had with that one employee.
    What was even more impressive is she told me that looking at the contact records she could see exactly what had happened & thanked me several  times for the feedback as it would help them get this person turned around and do a better job for her next client. That's follow through!
    So all in all, Sebonic did a great job and I would recommend them to anyone in the same position. The only thing to watch for is if you don't hear from someone in a timely manner, connect with a manager (in writing in addition to calling) to make sure they are aware someone is not doing their job. You will be very happy with the results!
    - Paul B.
  • C
    Prospect Mortgage LLC
    I contacted Prospect regarding a mortgage loan.  The FHA pre-approval letter was provided; however, not enough information was provided regarding my options.  They never really kept in touch regarding my home search.  I actually received a call several months later from after I had already moved on with another mortgage company who walked me through the whole process and answered all of my questions on a timely basis.
    - Sandra P.
  • A
    Home Source Finance
    The experience was amazing. The person we worked with was easy to work with and was just awesome. He called us at 7 O’clock one night to run through the forms. He had complete patience and went with me again. He is extremely personable, very knowledgeable and just very honest. There are times where he has told us if I was going with this loan, his company cannot do it. He told me that he can recommend one where his company can do it for me. I really appreciated that he was upfront with us. I didn’t spend anything with him.
    - Stephanie W.
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Mortgage Brokers in Carrollton

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