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Jewelry reviews in Bee Cave

Real People ~ Real Reviews ~ Real Results

  • TERRIBLE, Absolutely the worst experience I have had.  After paying American Blue Diamonds $11,000 Mrs. Nguyen, the owner of American Blue Diamonds, came back with an estimate of $20000 to make the rings, my ring and the diamond.  Our original agreement was for $13,000 so I was shocked by her estimate. I went into her store and got my ring and the diamond(total cost of $8000) and asked for a refund of my deposit of $1737.12. At first Mrs. Nguyen said she could not refund my money until Christmas but then she sent me multiple e-mails stating I could only have store credit.  I told Mrs. Nguyen I wanted my money refunded since no work was performed and I cancelled her service.  I am now suing American Blue Diamonds and Linh Nguyen for my deposit back.  Mrs. Nguyen is a very dishonest person and I hope this review will save someone else the aggravation and time of doing business with her.
    - MICHAEL A.
  • They measured my finger and we decided upon the size we thought would be best.  They did an excellent job of making my rings larger - you can't even tell they were enlarged.  After wearing the rings for 24 hours, I felt that they were still a little tight, so I returned to have them enlarge them just a little more.  They were so easy to work with, and accommodating to my needs.  The rings were ready the next day, at no additional cost.  They told me to wear them a few more days to ensure they are the right size.  They are professional, knowledgeable and very interested in making sure I'm satisfied.  Wonderful customer service!
    - Carrie M.
  • Brian was a pleasure to deal with, he took the time to sit down and explain exactly what he was going to do and estimated the repairs at $25-$30. This was the lowest price that I had been quoted, I had called several other jewelers. He also showed me a light flaw in the diamond using the eyepiece and told me he would move this flaw under the prong to make the diamond look even better. He completed the work in a few days and when I went to pick it up he again sat down with me and explained what he had done. He then told me it was an easier job than he had thought so he only charged me $18. I'll be bringing him all my jewelry repairs from now on.
    - DAVID Z.
  • Katy Sebree was helpful and professional. The pieces were repaired in a timely manor. She called and I returned to the store. The work was beautifully done I selected a gold chain and presented the jewelery as a Christmas gift. My wife was very happy and we returned to the store to exchange the chain for a longer chain. Again great service.
    - NEIL L.
  • Excellent, love them.
    - Andrea T.
  • See above, it all went very well.  Highly recommend Brian's services.
    - Magan and Bob L.
  • I was extremely happy with Clay's work. I looked all over town trying to find someone that could make the ring I had in mind.
    - Cheryl K.
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Jewelry Stores in Bee Cave

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