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Interior Painting reviews in Bee Cave

Real People ~ Real Reviews ~ Real Results

  • Good work at a good price. They repainted the doors, cabinets, and most of the trim in the bedrooms, bathrooms, and closets of my house to significantly improve the work of a previous painter. They also improved some ceiling texture and floating work that was done by the previous painter. Good communication. Easy to work with. Project completed on time and on budget. Allan even took care of a few extra details that were beyond what had originally been discussed. I will consider Allan Painting first for any future painting projects.
    - Michael M.
  • This is the second time we have used Rios Painting. They did a great job repairing our hallway ceiling and walls after they were damaged by a water leak. Part of the sheet rock had to be replaced due to moisture. The employees are skilled and efficient. The pricing is always fair. We will definitely use them again.
    - Gina W.
  • Jane and her team were the favorite part of my remodel project. They were fair, punctual, hard working and most of all extremely competent. The guys actually doing the work cleaned up after every single day (important for me as I have 3 kids and a puppy) and were quick to respond to any concerns I had. Jane's team even helped me 'upcycle' an old desk I had by beautifully painting and restoring it. They didn't have to, but they even insisted on lugging that huge (and heavy) desk upstairs as they knew how excited I was to have it in my son's room. I could not recommend them enough. Thank you Jane and team!!!
    - Kim I.
  • For those who are not interested in reading details, I will summarize my review: Terry LeMaire, owner of A Touch of Paint, is without a doubt the most UNPROFESSIONAL, UNRELIABLE, UNETHICAL and DISHONEST "contractor" I have ever had the misery of dealing with. His pleasant demeanor and "Christian beliefs" would put most con-men to shame. We interviewed Terry Lemaire d/b/a A Touch of Paint to paint the exterior of our house. When bidding for the project, Terry went into great detail as to how he and "his crew" would first powerwash the house, scrape all old flaking paint off, caulk and seal all cracks, and locate all areas of rotted wood so that these areas could be replaced before painting (at an additional cost.) Terry stated that the work should be completed in 5 days (excluding rain delays, obviously.) In my line of work, I have become very familiar with how house exteriors should be prepped and painted, and Terry seemed knowledgeable and experienced. We hired him and immediately paid 1/2 of the charges up front. Then the problems started: Terry and/or his "crew" NEVER showed up when they said they would, IF THEY SHOWED UP AT ALL. Terry would tell me to my face that he and "his guys" would show up at 8:30 a.m. to 9:00 a.m. "tomorrow." If anyone showed up at all, it was usually between 11:30 a.m. and 2:30 in the afternoon. To make matters worse, Terry and/or his crew would typically "work" only 2 to 3 hours on the days they bothered to show up at all. When I texted Terry to find out why he was not on the job, I would get every excuse in the book. The following are just a few: He had to take his wife to the hospital. He had to take one of his kids to the hospital. He was driving himself to the hospital (for diarrhea.) His truck broke down (this excuse was used twice). He had to get more paint. He had two hernias that were bothering him. It was probably going to rain the next day so it made no sense for him to work today(!) He had to drop off/pick up the kids from school. He had to eat lunch with his daughter for her birthday. He had to get his daughter's birthday present for her party the next day. At the beginning of this experience from ****, Terry's "crew" (without Terry, of course) showed up for three whole days in a row and worked a total of about 7 hours over the entire 3 day period. (That 7 hour total includes the cigarette breaks they took every 20 minutes, the time outs to lie down on the front lawn and chew the fat, and lunch breaks.) This crew could care less how they worked. Other than some cursory powerwashing of the house, they did absolutely no other prep work. No scraping of chipped and peeling paint, no taping off of windows and French doors, no caulking of cracks. I complained to Terry that his crew didn't know what they heck they were doing, and he assured me that he would show up to supervise them. He never did. On the third day, Terry announced that they were finished and demanded payment of the remaining balance. I showed Terry where the crew had painted directly over peeling paint and over areas of obvious wood rot. They had painted only the thresholds on the three sets of my front porch French doors and nothing else. They had not painted any of the gutter downspouts, nor had they painted any of the upstairs deck area. They failed to caulk a single opening in facia boards or window frames. If they painted a window at all, they painted the frame only half way up. In other words, the paint job could have been done by blind, mentally challenged raccoons and it still would have turned out better. Additionally, part of the job Terry was paid for was to prep and paint one interior plantation shutter. (I would have done it myself except I don't own a paint sprayer.) Although his crew "painted" the shutter, they did not sand or prime the shutter beforehand. Because the shutter was originally wood stained with an oil based coating and the paint applied by the crew was water based enamel, the paint on the shutter peeled off in strips. Notwithstanding my pointing out these items to Terry, Terry insisted that I pay him the remaining balance and we ended up having a shouting match on my front lawn in front of the neighbors. Terry loudly threatened to sue me and had his crew pick up all their equipment. I still refused to pay because the work was not completed, and what work was done was not done in a workmanlike manner. After a couple of days of silence, Terry texted back that he had fired his crew and that he would be back out the next day to "square up and get everything done." Gee, the next day, his "truck broke down" and he didn't show until I told him that I was firing him. He begged for another chance, and like an idiot, I gave it to him. From that point forward, it was just Terry, his mother and his mother's boyfriend who showed up to work. As usual, they would show up very late in the morning or in the early afternoon (if they showed at all) and would work 2 to 3 hours a day. After a couple of days of Terry, his mother and his mother's boyfriend working, Terry said he really needed money and asked for an additional $800.00 of the balance so that he could pay his mother and her boyfriend. Although they were still working sporadically on the job, they were doing a reasonably good job and so I paid the $800.00 as a sign of good faith. Terry's mom and her boyfriend worked a few more hours later the next week stripping the improperly painted plantation shutter, and Terry demanded via text the remaining $800.00 balance. At this time, the shutter was totally messed up with gunked up paint and stripper and Terry had not even painted the upper deck area. I told him "no" since if he was paid, he would never finish the shutter. He stated that if he didn't get paid, his children would starve! (He texted this even though he told me earlier that he had purchased a battery operated moped for his daughter's birthday!) I still refused because I knew that cleaning up the shutter that had been messed up by Terry's "crew" would be a major undertaking. Terry then started denying that doing the shutter was part of the job because it wasn't listed on the contract! (Once I initially got the written contract from Terry, I texted him to confirm that the interior plantation shutter was included as part of the job even though it wasn't listed. Terry texted back "yes, that includes everything.") I reminded him of his text, but he still insisted that the shutter wasn't included on the contract and so wasn't part of the job. Fortunately, I saved the text and after many more nasty texts, he finally agreed that he was going to paint the shutter. He picked up the shutter from my house and brought it to his "workshop." The next day, he texted me a picture of the painted shutter in his workshop. He came to the house and said he would bring the shutter by in a couple of hours, but could I please pay him the remaining balance since the banks were going to close soon. (It was on a Saturday morning.) I gave him the balance. When Terry finally delivered the shutter about 5:40 Saturday evening, the shutter was a mess. Almost half of the shutter louvers had been ripped from the control rod, and much of the shutter's "new" paint job was roughed up and covering what appeared to be left over stripped paint. When I pointed this out, Terry claimed he would come back the following Tuesday morning (October 16, 2018) to sand the shutter and repaint the louvers. It is now October 19th, and Terry has yet to show, but has texted that he can "pass by Saturday morning" (Oct. 20th) since he was "trading in his truck" today. I'm resigned to refinishing the shutter myself as well as painting the upstairs deck area. It has been nearly four weeks since Terry "started" this job, and notwithstanding Terry's claims of being a good Christian, he appears to have no clue how genuine Christians, let alone decent human beings, behave. P.S. I have attached a picture of the interior shutter as it now stands.
    - Rebecca D.
  • Hired CertaPro for a small and simple job. Medium sized bedroom with smallish closet and adjoining full bath. Person doing the estimate showed up at committed time, completed estimate quickly, price was fair and seemed reasonable (not inexpensive but not extreme), I contracted the job and they were out to do the work inside two weeks. Painters arrived on time, courteous, understood the work assignment, did a great job of prep in covering up all areas and objects not to be painted, they were fast and efficient, in and out in less than a day, made sure to cover in one coat so I could avoid two coats. Crew manager showed up part way through job to check on progress, so it wasn't a case of throwing a crew out there and crossing fingers, hoping for the best. They self inspected part way through the job. Admittedly not a large and complex job, but they aced my expectations so even though small and simple, full 5 stars for excellence from start to finish. I would hire again. DaveB
    - Dave B.
  • We highly recommend Helton Remodeling Services. Brent and his team were excellent to work with throughout the make-over process. We were away through the project. Brent sent us weekly email updates with photographs of the progress. We also spoke with him frequently via phone to address specific questions. Brent immediately responded to any installation items and addressed the items that came up. We highly recommend Brent and his company for your home remodeling needs.
    - William R.
  • UNRELIABLE AND DISHONEST I am very DISAPPOINTED, in fact ANGRY, with Rios Painting services. I have used them before through Angie's List and they have done a professional job, so I hired them to do two projects at our home; refinish a gate and paint master bedroom. The gate was a two day job so they were scheduled to come Tuesday to start that project and then come Friday to complete that and paint the bedroom. I returned home on Tuesday and nothing was done. I texted Mr. Rios and he said they were coming Wednesday. I returned home Wednesday and still nothing done. I texted again and he said he meant to call (but didn't) and that they had a new product for gate and only needed one day and would do everything on Friday. I expressed my frustration at him not coming as planned but I expected him to be there Friday and do a thorough job. Thursday evening we confirmed for 9 am Friday morning. NO SHOW! He never responded to my numerous texts and phone calls wondering where they were. We had removed everything from bedroom except bed and dresser, including a couple window treatments and all the electrical outlets and planned to be home all day. He still has not called with an explanation or apology. I would never hire them again. If you expect reliability and honestly then you should not hire Rios Painting!!!
    - Suzanne T.
  • Rios cancelled the day before first scheduled to come due to a family issue. We rescheduled and they arrived promptly and got right to work. They did a very good job, and everything was left clean. However later I noticed some areas that needed to be touched up and a second coat applied. I have hired them to do additional work and they said they will do those touch-ups at that time.
    - Suzanne T.
  • Very well. Grant, The Remodel Pro owner, was personally involved whenever necessary and was always reachable. He was very fair when negotiating change order costs. Grant interfaced and coordinated activities efficiently with the subcontractors. Most importantly, I came to trust Grant and his recommended sub-contractors to the extent that the majority of the work was performed when I was out of the country. Grant had full access to my home when I was out of the country and I never worried about workers leaving a work area dirty, unsafe or missing personal items. Grant has a history with his subcontractors, including the interior decorator, and took accountability for all work; this puts the home owner at ease.
    - Tim H.
  • They did a great job power washing the house, replacing rotten boards and siding, caulking and painting. They were very thorough in preparing the house for painting both inside and out. They repaired cracks and water damage in the sheet rock. The owner was easy to work with and the crew was very hard-working and efficient. The painters were also very polite and respectful of our property. Their work is professional and they don't cut corners.
    - Gina W.
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Interior Painters in Bee Cave

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