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Tile Installation reviews in Bee Cave

Real People ~ Real Reviews ~ Real Results

  • Very well. Grant, The Remodel Pro owner, was personally involved whenever necessary and was always reachable. He was very fair when negotiating change order costs. Grant interfaced and coordinated activities efficiently with the subcontractors. Most importantly, I came to trust Grant and his recommended sub-contractors to the extent that the majority of the work was performed when I was out of the country. Grant had full access to my home when I was out of the country and I never worried about workers leaving a work area dirty, unsafe or missing personal items. Grant has a history with his subcontractors, including the interior decorator, and took accountability for all work; this puts the home owner at ease.
    - Tim H.
  • Terrible!!! Brandon showed up to do an estimate on my tile floor and shower walls, and after looking at the project told me that he " didn't do tile anymore" and that " the guy he had was not very reliable". His words exactly. I asked him what he meant and he just repeated that his guy did not complete jobs on time and left things unfinished and was unreliable. He left and never even gave an estimate of the job. Very disappointed considering I found him on Angie's List. Very unprofessional. I had waited over a week for this appointment.
    - Jason C.
  • Salesman, Chuck was always calling to give us updates and timelines. He was upfront about costs. When we were told that a crew would be at the house to work, they always showed up as promised. Workers were all professional and hard working. Our pool and patio are like new and we are very satisfied with the whole experience. Yes, it was expensive, but feel we made a good choice to have quality work and repairs by H&H.
    - Patty B.
  • They showed up on time, very professional and friendly. The equipment and truck were New which gave me confidence they could do the job. They gave me an est. on money and time and it was exactly like they quoted. The price didn't change when they gave me the invoice. I would use them again. In fact every time.
    - Vicky R.
  • Zach was so professional and courteous. He took his time to explain the cleaning process and was patient in answering my questions. I was so impressed by how clean the carpet looked after. My friends thought I had gotten new carpeting in my house. Also the grout lines made the house look so fresh and new. I would recommend this company without any hesitation.
    - Luis P.
  • Sherry herself was extremely helpful in selecting materials that we used throughout the house, including carpet, tile and hardwood
    flooring; kitchen and bathroom countertops; kitchen and master bathroom backsplashes;  tile bathtub/shower surrounds, and a
    walk-in shower in the master bath.   She quickly grasped our style and made suggestions that fit our overall color scheme while providing necessary variety from room to room.

    The installers used by Sherry's Flooring and Design were excellent.  They took their time preparing the underlying surfaces, laying out the design scheme before actual installation, getting all the lines straight and the joints seamless, and
    finishing the smallest details.  They were friendly and considerate and cleaned up their work spaces at the end of
    every day. 

    Whether your home project is large or relatively small, you should consider using Sherry's Flooring and Design as one of the key suppliers of design services, materials and installation for flooring, countertops, backsplashes, wall tile and other such needs. 
    You will enjoy working with all the people and the end result with make you proud.
    - John S.
  • The fellow that came out installed it and it was uneven and not properly installed. We complained so they came, ripped it out and put in new tile. As it turned out the tile they put in was not the right tile. They put in new tile, but it was the wrong tile. We were very frustrated with that. We complained and they said they were sorry. We finally just accepted the work, but they said they had sent somebody out who was a new hire and they were going to try him out on us since our job was such a small job.  It was not a very good experience. They could have sent somebody out who was competent and not someone they were trying out with us. They could have sent him out if they had someone with him who was training him. The price was not satisfactory because the work was not satisfactory. They were responsible about average. I thought it was unprofessional to send a guy out that they did not know was competent to do the work.

    - George L.
  • We have used Pro-line several times and I am always so pleased.  Greg, the owner is incredibly personable and will go out of his way to do what the client wants.  For example, we had this huge, super heavy rug downstairs that we wanted to put under our bed upstairs.  It was quite an adventure to say the least, but Greg and his team were upbeat about it - even though it was a pain in the neck!
    - Victoria D.
  • Very bad. I was dealing with Troy Price at the Hwy 71 showroom. At first he seemed very nice. But then I realized that he never follows through of what he says. He told that he will be at the job site to measure the house the same weekend but did not get there for another 2 weeks. He didn't answer my calls for another week. When I went back to the showroom he was there but said that his car was stolen and all the measurements were stolen with the car. He promised he will be back at the house to measure and send me the proposal in 2 days. In spite of following through several times via email, phone calls and texts there is no response for another 2 weeks. I finally got fed up and gave up on the job. 
    - Prashanth A.
  • Otis Carter and his team were easy to work with.  During my initial consultation with Otis, he was able to recommend a tile product that was perfect for my needs.  The installation crew was hard working, efficient, and incredibly fast.  Everything was finished ahead of the original estimate.  The final price was exactly the same as the original estimated price.  I feel that the quality of work was very good for the price.
    - Michael M.
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Tile Installers in Bee Cave

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