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Awning Installation reviews in Bedford

  • C
    The product itself is of good quality and is pretty unique. The problem is the delivery time. I was told 6 weeks, 12 tops, and in reality it became 4 days shy of 6 months! I had to pay half up front to order, so there was no other choice than to wait it out with numerous updated guestimates on delivery that came and went...The product is sourced from Japan so I didn't expect 1 week delivery or anything, but it seems as orders are taken and collected until a shipping container can be filled, and if you are at the beginning of an order cycle, it could be a while, which would have been good to know before signing on the dotted line...The installation crew was very obviously paid by the hour as it took 2 days to complete when in reality it could have been done in about 6 hours tops. I had a slab poured and after 2 months curing I painted it as the cover was coming shortly (not actually). As the cover took 4 more months to arrive, The brutal Texas sun did it's thing and my porch paint ended up blistering and the blisters eventually peeled up in places so the porch will need to be stripped and repainted...no small or cheap task. I did receive a "sorry about that", but that's all. If time is of no concern, you will probably like this product and service, if you have a deadline, you may be somewhat disappointed. I was the latter...
    - Scott H.
  • A
    Overall excellent job. They're a mom and pop company, just to help you knowing what to expect. My porch is about as complicated as this kind of project can get -- the roof meets the patio from 2 directions, so there's a valley, there's a window at the patio, a sliding door, and it butts against a chimney. The original plan for the cover wasn't doable without a much more massive structure, so we discussed our options and they executed everything very well.
    They cleaned the jobsite really well, which most contractors I've been dealing with do not.
    I'd recommend them for any type of exterior work they do -- porch coverings, awnings, pergolas, etc -- but you'll want to be around to answer questions and discuss the job if any problems arise.
    - Joe F.
  • A
    We conducted this entire deal from a distance, since we do not live in Dallas. They were very responsive, from the initial estimate, to answering phone calls and emails; they came right out and did the job they said they would in less than 8 hours. They did good work and cleaned it all up. We are very satisfied.
    - Racy P.
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Awning Installation Companies in Bedford

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