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Exterior Contractor reviews in Bastrop

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  • We did a complete remodel of the house. We considered a tear-down, but my wife loves this house so we did a remodel. And let me distinguish between Lowe's and the workers who did the work. The workers did excellent quality workmanship--which is why we gave quality an "A"--and they hated Lowe's too; late getting paid, last-minute scheduling, etc. FYI, I have 17 years in construction lending; I know what a proper estimate should look like and is acceptable by the lending industry. Lowe's has NO clue! 1) NO written estimate for any portion of this job. Their explanation? "We just give you a lump sum figure". For a $200,000 remodel??? They adamantly refused. Finally, after badgering for months I got a slopped-together jumble of undecipherable papers that I doped out some figures. 2) Massive over-charging for interior painting; $20,000 reduced to $5,000 when I complained. 3) Massive over-charging for Hardie-Plank siding; $80,000 for a 2,700 sf home? After I complained, cost was reduced to $45,000. (I must be fair and say the workmen were superior; tear-down the old, put up the new in 10 days, the work was PERFECT!!) 4) Near-custom kitchen cabinets were ordered incorrectly 4 times. And we never did get what we ordered, we finally said screw it, we'll keep what they sent. Redesign of the kitchen layout was not what we asked for. And no adjustment on price. 5) $4,000 for a shower door. Seriously? We chose a different one for $700. 6) We decided to change the flooring material and the guy from Lowe's comes out with two samples and could not quote prices on any of it. What salesman goes out to a client meeting unable to quote prices???? GAH!!!!! A waste of our time. 7) Schedules were not kept, workmen came and went as they pleased with no communication at all. They showed up when it pleased them. BUT...they did good work when they were here. There is just no portion of this project that was done in a professional manner by Lowe's. We would walk through the house with the salesman detailing what we wanted and he took no notes. Wrote nothing down. I challenged him on that, and only then did he pull out a pen. When this torture ended we asked for a reconciliation of the financials and they basically refuse. We are going to have to take it to arbitration. I am used to detailed materials and cost estimates, down to the board and nails. Lowe's only gives lump-sum estimates. They told us "We'll eat any changes or unexpected problems". NOT TRUE! We got invoices reflecting changes. I could sit here all night describing our nightmare. Suffice it to say Lowe's is just the worst. They use a 1980's DOS-based construction accounting system that is impossible to navigate, which is one reason they could not give us written estimates, yet they seemed able to demand more money when they determined costs went over their "estimate". No 3-D design software, no on-site estimate capability, etc. etc. Amazingly, the work was superior. No complaints about that at all. In fact, we grilled burgers for the siding guys because they worked really hard in 100-degree-heat and did an excellent job. But Lowe's remodeling division is run by the Three Stooges. Idiocy prevailed throughout all facets of our interaction with them. I wouldn't have them build me a doghouse. And we are still going to have to bring this to arbitration to force them to provide a cost reconciliation. Do NOT let Lowe's run your remodel. You are forewarned!
    - Phil H.
  • Exceptional. Guillermo provided an immediate quote at a very competitive price, text communication with Tomas was prompt, and work completed was on time and high quality -- these are all things that are important to me when hiring someone. Salvador Roofing met and exceeded my expectations, and I would definitely hire again. One additional note, I needed some minor emergency work done in order to purchase a home, and this company went out of its way to help on a moment's notice -- I can't ask anything more of such wonderful people and wonderful company. Thank you, Salvador Roofing!
    - R P.
  • He took my money and never came back to work. Every time I contacted him, he gave me a lame excuse and an empty promise. I hired a lawyer to try and work out a mediation for repayment. He told my lawyer he wanted to refund me and would get back with him. After three time of "I'm going to do it, I promise, but first ..." followed by avoidance, my lawyer told me to contact the sheriff's dept.
    Now, I'm working with the county ADA on filing criminal theft charges. 
    He does the "ah shucks, I'm a good Christian, trust me" act real well. Don't fall for it.
    - Cydnee W.
  • Clinton Arthur is an honest, hard working individual. I'm so excited that you and 360 Painting will be in the Austin/Cedar Creek/Bastrop area. This is an amazing company and I can't wait to work with you on my next project.
    - Sarah N.
  • Roy came out right away and at the exact time that we agreed upon to give us an estimate to stain our front door and paint our cedar posts and cedar trim on the front and back porches of our house. In addition to his fair estimate he came highly recommended by the guys up at Sherwin Williams. Roy and his assistant Billy were very helpful and patient with us while we were trying to figure out colors. When we finally made up our mind, Billy came out at our agreed time, set up and got to work. They did a great job protecting our stone work and floors and they were very professional. Billy took the time to make sure that the stain on the front door was the perfect blend of two stain colors that we picked. The job was completed in the time that he had said it would be. Overall we were extremely pleased with the entire experience from start to finish. We would definitely use Roy and his crew in the future.
    - LISA F.
  • The job went well.  Mr. Rios responded to my request for a quote in a timely manner.  He scheduled the work and had his crew here when he said he would.  They completed the job in two days.  The job was done in a professional manner.  I am pleased with the quality of the work performed.   If I needed to,  I would definitely hire Rios Painting in the future.
    - Mickey D.
  • Roy and his crew is the best.  He was prompt to prepare the bid, was on time to start, and finished when he said he would.  We couldn't be more happy with the work or with having worked with a team of thorough professionals.  He's not the only professional painting contractor we have worked with but he is top drawer all the way.
    - John W.
  • Roy Milam and his crew were very responsive and timely.  They did a great job preparing for the painting, which included cleaning, pressure washing, scraping, caulking and priming.  They were careful to cover and tape off lights, etc. After painting, a walk-through was done with me to ensure my satisfaction.  I could not be more pleased with the quality of their work.  I would definitely recommend them and will use them on future jobs, as needed.
    - Karen S.
  • I was being sued by my neighbor for fence damage and I needed an estimate for the damages. I sent these guys a picture of the damage, and asked for an estimate, with the understanding that no work would actually be done. I just needed estimates for the court. Even though there was nothing to be gained by helping me, they still took time to look at the damage and send me a quote. I asked quite a few repairmen for an estimate, and most just ignored me. But they helped me out even when they had nothing to gain. I think that says a lot about someone.
    - Jeff K.
  • Mr. Brown came within a halve hour of being called to fix an ac that had went out. Told me exactly what was wrong and Was very professional. He fixed my ac and It has been running like new ever since. I have called him various times since for several miscellaneous repairs and every time he has shown up quickly and been very professional. I would highly recommend him for any repairs needed. Fair pricing and great work. I will not use anyone else.
    - Lisa P.
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Home Exterior Specialists in Bastrop

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