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THAT COMPUTER STORE

Founded 1989 • Angie's List since December 2007

B Rated | 4 Reviews

Description

ThatComputerStore.com, ADDITIONAL ADDRESS PO BOX 1487, MANCHACA, TEXAS 78652. ACCEPTS PAYMENT VIA PAY PAL, CREDIT CARD, CASH...

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A

Diehr Masonry

173  REVIEWS
Diehr Masonry

Serving the Austin area for 30 years. 6 employees. Uses subs for larger jobs. Cost is determined by the job. No fee for estimates in Travis County. Travel (gas charge) may apply for estimates out of Travis County and refunded if work is requested done. Award Winning Company.

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Verified Reviews

A few reviews for this pro…

A

RATED

09/15/2013

and they sorted them all out and reinstalled. They did it very quickly as we requested. They are amazing and very helpful. This was the second time we have taken one of our computers in. My other computer had a virus and was running slow. That was a few months back. My computer has been running great ever since. Thanks to these guys my marriage is saved! LOL.

DESCRIPTION OF WORK
I had done a System Recovery on my Husbands computer instead of a system restore. The result was complete wipe out of all his business contacts, billing information tax papers. EVERYTHING. I took it in and they couldnt help with the recovery of my Husbands deleted files (Every file on his computer was gone) They directed me to Fashbackdata here in Austin and they recovered the files for us. We took it back to Brandon and Matt

CATEGORY computer repair

C

RATED

03/18/2013

On both occasions, the original complaint was resolved but the computer had more problems than went it went in, i.e. missing email, strange display). They are really nice folks and I'm sure they're doing their best, but I can't afford the cost or the downtime to keep going back for repairs to problems that didn't exist prior to their work.

DESCRIPTION OF WORK
Submitted computer for repair on two occasions for virus cleanup, etc

CATEGORY computer repair

C

RATED

10/21/2009

It took them 2 more days than expected and cost $80 more for what seems to be less than expert repair work.

DESCRIPTION OF WORK
My PC speed has slowed down a lot despite lack of any viruses. there was also a problem with some other glitches and a chirping sound. They under-estimated the repair bill by about $80 and did not call for any verification. They increased performance only slightly but seemed to sturuggle with the issues. They did identify a weak audio plug on my PC case which explained a speaker problem that I was having.

CATEGORY computer repair

SERVICE PROVIDER RESPONSE

This customer came in with a list of 6 different problems. He was quoted approximately 3-4 hours of labor @ $60.00, 30% below industry standard. My Tech that has 20+ years of experience, and did a great job, did 2 very thorough scans for Viruses and each one on this size drive took 10+ hours. Customer got system back on Monday after bringing it in late Friday. This is very fast service for our ind...
C

RATED

12/17/2007

Took tower in for virus removal, ask to limit work to 2 hrs. (@$40per hour). Dave called to say it would be cheaper to remove the additional viruii by un-installing Windows and then reinstalling it. He stated the current $80 charge would go toward the $!00 charge to do this. I asked him to save Outlook Express...he gave me an estimate of $120-150 total. I do not know how to explain the extra $60-$...

DESCRIPTION OF WORK
75 Virii, 183 spyware removed; restored 3 accts. Windows removed & reinstalled, driver & update, backup & restore. 3.5 hrs (as given on invoice) work done on: Dell Dimension B110, Celeron 2.53 Ghz processor, Operating system: WinXP House SP2, Fram & Rom: 16b.

CATEGORY computer repair

SERVICE PROVIDER RESPONSE

I looked up this old invoice. This customer came in with lots of viruses. He requested we limit work to 2 hours. My Tech that has 20+ years of experience, and did a great job, did 2 very thorough scans for Viruses and each one on this size drive took 6+ hours. We called and explained the situation, spend 10+ hours fighting viruses, or reinstall with a backup of needed data, for $100. plus $40. per...

Services Offered

ACCESSORIES, CASE, CD-ROM, CONTROLLER CARD, COOLING DEVICES, CPUS, DVD, HARD DRIVES, LAPTOPS, MEMORY, MODEM, MONITOR, MOTHERBOARDS, NETWORK, PRINTER, REMOVABLE DRIVES, SCANNER, SOFTWARE, SOUND, VIDEO, GAMER SYSTEMS, DOMAIN NAMES & WEB HOSTING, IN HOUSE AND ON SITE SERVICE, RESIDENTIAL AND COMMERCIAL & NETWORK AND POS SPECIALIST.

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General Information
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Payment Options
Visa, MasterCard, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
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