Sewer line photography and repair.
I’d like to give a big thank-you to Steve’s Plumbing for rescuing my house from misery. When our 4” sewer line from house to street kept clogging up and after I snaked it five times, I called this company on the recommendation of another plumber. After some initial scheduling confusion, Steve himself arrived promptly the next day to personally fiber optic my entire line, with a heartfelt apology for the scheduling difficulty. This guy really knew his craft and did exactly as he promised. Locating the exact location of the blockage (to the inch), he even sent me a screen shot of the locator camera TV at the exact time he said he would. He also worked with me on my budget considerations by letting me excavate the site, and at about 4 feet down I found the pipe with hole and ugly root infiltration. A few days later, as scheduled, Steve with a good assistant again arrived promptly in the morning and within 1 hour had the new pipe section spliced in. I was impressed with his attention to detail, empathy towards my family’s situation, transparency (explaining everything as he went), and respect towards my needs in every way. He also went above and beyond by listening to my problems with water pressure and made educational suggestions about how to work with the city to get an assessment. Overall, I found my trust developing rapidly and my bank account secure. I’d recommend this down-to-earth gentleman for anyone needing dependable, respectful, and reasonable plumbing repairs.
