Fox Service Company

A251 REVIEWS

Founded 1972 • Angie's List since September 2011

Angie's List certified badge

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

4300 S Congress Ave

Austin, TX 78745

Description

Your Trusted Advisers for AC Repair, Furnace Repair, Plumbing and Electric in Austin, Texas! Fox Service Company is a local heating and air conditioning, plumbing and electrical company that has been in existence since 1972. As a family-oriented company, we employ local team members committed to providing the highest quality service. We service the greater Austin, TX metro area including all of Georgetown, San Marcos and Round Rock, Texas....

Verified Reviews

251 Total Reviews
Read reviews by category
Heating and Air Conditioning (139)Plumbing (78)Electrical (34)Water Heaters (15)Drain Cleaning (12)Insulation (7)Appliance Repair (4)Pool and Spa Service (4)Drywall (3)Lighting (2)Garage Doors (1)Water Coolers (1)

Showing 11-20 of 251 reviews
C

RATED

04/18/2017

We'll use them again. Sometimes they did a good job, sometimes not.

DESCRIPTION OF WORK
They did some A/C repairs.

CATEGORY heating & air conditioning/hvac

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/18/2016

A

RATED

04/10/2017

The same person, Steve West, has been servicing our system for many years. He is very prompt and great to talk to. When we have had an emergency, he has always worked us in.

DESCRIPTION OF WORK
We always use Fox for our Spring service on our HVAC.

CATEGORY heating & air conditioning/hvac

COST $350

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/15/2017

A

RATED

11/18/2016

Very Professional from beginning to end. Prompt quote by Joseph. Joseph noted some items about our HVAC that another Air Conditioning company (check up) didn't. Quick scheduling for work. Crew: Rick, Juan & Sebastian on time. They worked in the flat attic preparing for blown-in insulation, repairing ducts, sealing ducts, insulation around the HVAC. Didn't leave until job was completed - 11 hours l...

DESCRIPTION OF WORK
Duct repair work, Insulation - HVAC & Attic

CATEGORY heating & air conditioning/hvac, insulation

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/08/2016

A

RATED

10/20/2016

Unclogging the drain went well. It cost $171 which included a 10% senior discount, which I would consider moderately expensive. He was here for approximately 45 minutes. The representative was very professional and courteous. However the quote to fix the commode was anywhere from $190 to $380 (which was the likely number) or possibly more. I think it just needs a gasket, but I'm not a plumber. It ...

DESCRIPTION OF WORK
Unclog a sink, and repair comode that may need a gasket. It is "rocking."

CATEGORY plumbing

COST $171

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/20/2016

F

RATED

08/31/2016

I have been a customer, and Priority Customer, with Fox for about 12 years. When they returned my call (promptly), I was told: "This is your lucky day, we have availability. A technician will call you and arrive by 6pm!" This was at 7:30am. Frustrated, I used Angies list and identified one of their competitors. I called them and they dispatched a technician who arrived within an hour and had me ba...

DESCRIPTION OF WORK
My A/C went out during the night.

CATEGORY heating & air conditioning/hvac

WORK COMPLETED ON 08/31/2016

A

RATED

08/25/2016

He was great, and it was just a maintenance. They contacted me before the time ran out. The price was free. I will use them again.

DESCRIPTION OF WORK
Fox Service Company changed the filters and checked everything.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/24/2016

C

RATED

07/28/2016

They come out, they charge double for wind trip because it's weekend, They didn't fix the true problem but just to make the A/C runs when they are there.

DESCRIPTION OF WORK
I used Fox Service Company for heating & A/C.

CATEGORY heating & air conditioning/hvac

COST $298

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/01/2016

B

RATED

06/03/2016

We had an issue with scheduling but once they came out and do the work everything went pretty smoothly.

DESCRIPTION OF WORK
I used Fox Service Company for heating & A/C.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/03/2016

D

RATED

12/14/2015

I was not real impressed with them. They recommended an unnecessary expensive repair for a test hole. I just found another company for the service.

DESCRIPTION OF WORK
They did heating and A/C service.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/07/2014

A

RATED

07/07/2015

On Monday, 7/6/15, around 4:30 pm, my A/C unit was not functioning properly so I called Fox Service Company immediately and Ramona scheduled me for A/C Service the very next day.  As a matter of fact, Fox Service had originally installed my HVAC system about 10 years ago and I have never had a problem with that unit until now so that is a real good unit.  On Tuesday, 7/7/15, Fox Service called me ...

DESCRIPTION OF WORK
The Fox Service A/C Service Technician (Aubrey) performed a 20-Point Air-Conditioning Tune-Up (coupon from Angie's list) on my A/C unit.  He also diagnosed and found an issue with the capacitor that was causing my A/C unit to malfunction and replaced it.

CATEGORY heating & air conditioning/hvac

COST $310

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/07/2015

SERVICE PROVIDER RESPONSE

Member, thank you so much for your feedback. It is helpful to know when we are (or aren't) meeting the level of unparalleled customer service we strive for. We love to hear that AC units we installed a decade ago are still going strong and have provided you with reliable comfort; that's our goal after all. We look forward to helping you with all your HVAC, plumbing and electrical problems in the f...

Services Offered

Residential and commercial air conditioning, plumbing, heating & electrical.

Services Not Offered

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General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Check, Financing Available, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.