AFFORDABLE APPLIANCES

Founded 1996 • Angie's List since July 2006

D Rated | 7 Reviews

Description

DELIVERY HOURS: MON-SAT11:00-6:00. ...

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Repair My Appliance Austin

Repair My Appliance was Established in Austin in 2007. Since then, we have had the privilege to continue serve Austin's community, thanks to Great Services and Fair Prices. We believe that by working In a Fast, Professional & Honest manner, we can accomplish our goal to Make Customers Happy. 

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Verified Reviews

A few reviews for this pro…

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RATED

06/10/2014

I bought a washer and dryer set from this provider. For both (and they were a bit older), it was only $350 total. They delivered it and installed it for free! I ordered it on a Tuesday and was doing my laundry by Friday- very, very easy. They also offered a free 30 day warranty. I did not have to use it and have yet to have any issues with the laundry machines. I'm extremely glad I did not pay for...

DESCRIPTION OF WORK
I bought a washer and dryer set from this provider. They delivered it and installed it. 

CATEGORY appliance sales

F

RATED

05/03/2013

TOTALLY unsatisfactory!

DESCRIPTION OF WORK
On Saturday (4/6/13) my son went to Affordable Appliances to purchase a washer & dryer for $300, paying with a debit card.  They could not deliver the set for a week +/- so he borrowed a truck and brought the pair to set up for me.  They checked out the set before he left with them and stated they were working fine.  The washer leaked and the dryer did not work at all.  They were not open on Sunday so we went to Home Depot and bought a set that worked!  He borrowed a truck on Monday morning and took the appliances back.  They would not refund the money, stating they had a no refund policy.  They gave him a store credit, which we don't need or want anything from this store.  I had Prepaid Legal send them a registered letter siting Texas Deceptive Trade Practices and giving them 15 days to respond from date of receipt.  The letter was signed for 4/15/13.  We have heard nothing from them. What we want is a refund to the debit card that was used.

CATEGORY appliance sales

A

RATED

09/07/2012

Very well--amazed at how quickly he responded and began working immediately upon arrival.

DESCRIPTION OF WORK
I phoned Kevin at Affordable Appliances to repair my broken front loading washing machine.  It had stopped draining and I opened the machine, water went everywhere!  I asked for an emergency appt on Friday at 4 pm.  I thought I'll be blessed to find someone at this particular hour.  The fee was reasonable and they were prompt  He arrived at my home within an hour. Kevin drained the machine, cleaned out the trap inside.  Did a superior job. Jay and Kevin are both friendly and helpful.  I will phone again for any other repairs.  -Robyn S. Cunningham

CATEGORY appliance repair

F

RATED

07/14/2012

We went to Affordable Appliance this morning to demand an exchange on our refrigerator.  Their warranty states that they exchange free within the first 30 days but we were told that no longer applied to us as we had "damaged" the unit by leaving the door open.We were also told that we would have to pay a $120 repair fee + parts despite the fact their warranty claims that labor on repairs are free ...

DESCRIPTION OF WORK
NOTE:  THIS COMPANY IS NOW LOCATED AT 1500 S. BEN WHITE IN AUSTIN, TX We bought a used Haier refrigerator from Affordable Appliances on June2, 2012.  We accidentally left the door open for about an hour on June 21 and the entire refrigerator froze up.  When I talked to Kevin at the store he told me this was normal for these types of units and to just unplug the refrigerator for 2-3 days.  We did and the refrigerator then worked for another week when the unit froze up again.  We then noticed the plug coming from refrigerator didn't have a ground making the unit an electrical hazard. When the "refrigeration specialist" from Affordable Appliance came and looked at the refrigerator he did no repairs, claimed the plug was safe, and left. Yesterday the refrigerator went out for the third time.

CATEGORY appliance sales

F

RATED

05/14/2011

 It is not specifically clear what the relationship of Affordable Appliances and Appliance Doctor , I assume it is owned by the same individual as that is who I talked when setting up the appointment for the Appliance Service work. The workers are sub-contractors. The first call was fine, there was no problems, they showed up exactly when they said they would and performed the work as expected. Th...

DESCRIPTION OF WORK
Two separate services with Appliance Doctor, that is a 'related company' of Affordable Appliances.  1) Lowe's Extended Warranty setup this initial appointment, as this company is apparently one of their 'partners' that provide the warranty service as needed. They workers came out to inspect the machines, and review the intermittent error message on the dryer. Next the moved the washer/dryer into the garage to allow me access to the room for a remodel. There was no charge for this service call. 2) 2 weeks later I hired this company to come back and install the washer/dryer on pedestals. My interest was to ensure that I worked with the Lowe's approved company to stay within the terms and conditions of this extended warranty. The price for this call was $150.00

CATEGORY appliance repair

Services Offered

APPLIANCE; DELIVERY, INSTALLATION, SALES, SERVICE.

Services Not Offered

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General Information
Free Estimates
NO
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
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