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Interior Design reviews in Athens

  • A
    I hate measuring, ordering, drilling holes and mounting brackets for window blinds,  so took the advice of my step brother (a retired attorney), and trusted Clarence with this job.   He showed up on time,  did a great job,  and it was definitely worth going the cheap route by doing it myself.   They don't mind coming to Athens from Ben Wheeler to measure,  install. 
    - James Y.
  • F
    I decided to use Berry Marble and Granite in Tyler, TX at the recommendation from a friend that has used them MANY, MANY times in the past.  When I arrived there I was told to go to the yard and pick out the granite that I wanted.  I found a piece of granite that I LOVED, tooks pics of it, close up to show the name of it and was given the impression that this was the granite that was going in my kitchen.  When the installers arrived to put the countertops in I looked at them and they looked absolultely NOTHING like what I had picked.  TOTALLY different color and pattern.  It looked absolutely NOTHING like what I had chosen.  I was then told that what I had chosen was already promised to someone else and that what I got was something out of that same "batch" which I highly doubt  because it wasn't even similiar in any way.  I refused to have them bring it in my house.  The installers were nice but you could tell they were uncomfortable.  When I arrived back at the yard to pick out something else the lady wasn't totally rude but she was not nice and they tried to say I was told it would be out of that batch and not that piece of granite which is false.  I am a single parent and this was a pretty big purchase for me so no way was I going to get it wrong.  Well I picked something out and asked them to please send me a pic before they did any cutting.  They did and I was fairly satisfied with the pictures so I agreed to this granite.  They came and installed it and at that time even though I wasn't 100% happy with the way things went I was just going to chalk it up to experience.  Then I noticed that I didn't have that part that goes up the wall about 4-6" and emailed and asked them about it.  I was emailed back in capital letters that the contract didn't state a backsplash.  Well I consider a backsplash to be something that goes all the way up to the cabinet, not just a few inches.  And emailing me back in caps just seemed rude to me.  They never had before and all I did was ask a simple question.  I think overall I was treated badly by these people.  They made a mistake and when I refused to accept a mistake that was going to cost me $2800 and I would have to live with for who knows how long they immediately took a negative attitude with me and treated me like a thorn in their side.  I will never use them again, period nor will I recommend them.  It was their mistake and I believe if they were professionals they would have just admitted it, apologized and made it right without making me feel like a thorn in their side because I wanted things done right....I wanted what I chose and what I was told I would get and what  I paid for.
    - Christi G.
  • A
    I met with David after determining that a murphy bed and desk arrangement would allow us to get better use out of two guest bedrooms at our home about 90 miles from Dallas. David did a preliminary design and estimate based on my measurements, then drove to the home and made final measurements when we agreed on the design and price. We made some adjustments during the building period; we decided that we did not want the desks to be attached to the walls, but sit out from the walls so that we could hide electronics cables behind the desks. Closet Factory was able to accommodate this because they build the furniture on site. A couple of weeks later, the office called and arranged an installation date. On the install date, David and his installer arrived on time, performed the installation which involved cutting some baseboards and drilling into the walls to support the murphy beds. The finished product is very attractive - we chose the colors and finish to blend with furniture that we already had and it works well. The desks are roomy with great drawers and a top that resists stains and marks. The murphy beds are comfortable (yes, we slept in them to make sure) and are manageable by an adult to raise and lower. (We chose queen size beds so they are not small.) We were very pleased with Closet Factory from the start to end of this project and enjoyed working with David. We are spending a lot of time in these bedroom offices and it has made the transition to retirement very pleasant.
    - Pamela J M.
  • A
    Bruce had all of the proper equipment to do the job well. He was very professional and presented himself well. We are definitely happy with how the project turned out, no complaints whatsoever.
    - Barry S.
  • A
    They were good. They are a good company.
    - Nicholas B.
  • A
    Went fabulously well.  Would recommend this contractor.  He is energetic, knowledgeable, capable and friendly.
    - Sadie M.
  • A
    They did great. We are real happy with them.
    - Rod W.
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Home Interior Contractors in Athens

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