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Air Duct Cleaning reviews in Atascocita

Real People ~ Real Reviews ~ Real Results

  • Having a broken AC is a very scary position to be in.. I didn't know anything about ACs and I don't know anybody that I can trust about it. It's not a cheap investment. You need to get it right the first time. It's practically scarier than buying a used car. That is why I am glad I found VANDERFORD AIR. Here's why: DAVID NIEVES, the sales guy. He came to see me on a Sunday. A very wet, cold, muggy, dreary Sunday morning. There was every valid reason why he can't come and just snuggle with the family the whole day, but he did come to see me. He is very enthusiastic, frank, straight to the point and does not beat around the bushes. He educated me on how the AC works and what I basically need in the best of my interest and went straight to give me the best possible price offer their company can give, thereby eliminating the process of haggling. He did tell me about the Upgraded Unit but admitted that I don't need it but it's very nice to have. However, the deal he gave me on the Upgraded unit was so juicy, I have to bite into it, so I went for it. He gave me 12 YEARS LABOR AND PARTS WARRANTY for the entire unit, a number of add ons and perks. It looks too good to be true so I told him "all's talk until its on paper". At the end of the day he delivered ALL he has promised in a timely fashion. This guy is TRUSTWORTHY, a man of his words. INSTALLATION CREW, led by Jay-Jay, this team is like CLOCKWORK. Each individual knows their own role, works fast and efficient, no steps wasted. They know what they are doing and they are properly equipped. They also take pride of having been trained and certified. Not only that, JJ told me of their rigid standard of being Drug Tested and Background checked. They are very courteous, they respect you and your home. They don't go around without your permission and they tell you what to expect and where they need to go. It starts with a polite, very well mannered greeting, then they roll a protective mat from the door step to the attic. They even asked me if they can close the door and enter back in as needed, instead of keeping the door open all the time. They worked quietly, talked subtly between each other, no loud music, no hooting and hollering. They mean business. At the end of the job, JJ walked me through and explained what his team has furnished. The seams were plastered neatly, the ducts hanged well, and all the junk were hauled into their truck for disposal. You will know for a fact that they did a good job because the unit is so quiet - furnace, condenser and all. The COMPANY has been existent for 40 years. It's so interesting to find a picture taken in the 1970s of the original owner carrying two kids with the Company Van on the background. The current owner recreated the same image, together with his own kids. Having seen that, to me it conveys a value of Family and Community. A desire to continue and protect the Legacy of a Father. That means a lot to me. Their office responded a few hours after my email inquiry made from the BBB website, wherein they have an A+ rating. They called me the next morning on a Saturday. And David came in on a Sunday morning. After my business with David, he said "Now I will enjoy my Family". Their office called me for an update on every step they are taking in connection with my purchase and install. They are courteous over the phone and identify what company they are with and who your are speaking with. I have not called them back for a warranty issue, so I can't tell yet if they will follow through their good service after the sale. Overall, I am happy with the outcome. Thanks VANDERFORD AIR.
    - WIL B.
  • We hired Mundae Cleaning and Restoration Services for the second time when my daughter purchased a new home. They were prompt, arriving and finishing quickly and efficiently. We thought they were going to clean all the vent covers, but they only cleaned the intake one. I like how they really give the duct work a strong clean.
    - Brenda W.
  • The job went well. I believe he used the opportunity to sell other services such as cleaning for molds. He went up into the attic, then came back and showed me pictures on his phone of what he said were molds growing on my a/c condenser and coils. I should have had him delete the pictures and take new pictures while I watch but I was not thinking on my feet so I accepted his words without verifying that the pictures were actually a picture of my a/c system or one that he stored on his phone for sales purpose. Anyway, I bought his additional mold cleaning package. Mold is a good sales tool since no one wants to be living with mold in their a/c system. Now, I am skeptical about the mold claims but I could not ignore the claim at the time. The guy was very friendly and professional and he completed the job quickly.
    - Dal M.
  • I could not ask for better work. Sunny was wonderful, after starting the air duct cleaning he quickly saw that black mold was growing in our air ducts. He walked us through the process and answered all of our questions. His work was wonderful and we are so glad we went with this company.
    - MIRANDA K.
  • It was a bait and switch. Ended up costing me over $300.

    The did some work but not what I asked, which was clean the vents. They only cleaned the vent covers.

    I am also not happy with Angie's List for allowing them to offer a Deal. 
    - Charles B.
  • Crew was very thorough. all surfaces near ducts were covered with drop cloths to control and contain all dirt. all debris was vacuumed and removed from the dryer vent, air intake vents, and the full length of the air ducts were vacuumed, cleaned, and sanitized. wall areas around ducts were also cleaned.
    - Laura L.
  • It was great. All Star was very courteous and contacted us right back the morning after we purchased the special on Angie's List. They actually had someone in the area and was able to actually send them over that same day. The service representative was a couple of minutes early and was very efficient. He let us know that our a/c was actually in good shape (which was great to hear since it's 11 years old!) and that it's just taking longer to cool because of the Houston heat. He did say that the way the ductwork was installed in the attic is what was causing the uneven temperatures in the house. We don't need to replace it all, just need to rework parts of it to function more effectively. He was able to give us a general price idea of what it would cost also. we're waiting till the fall to set up an appointment with All Star for the ductwork since we're not in a bind right now.
    - Camille E.
  • Service was great but I was a bit turned off by the immediate upsell attempts. We were told that the heating A/C vents were already clean and in good condition, so that part of the service was not necessary. The dryer vent was desperately in need of cleaning which was quite obvious to me, but the special only included the first 5 feet of dryer vent. Since the dryer was vented out through the roof of the home, the roof mounted unit needed cleaning also so there was a significant extra charge for that service. They service men highly recommended an A/C condenser mold prevention service ( the unit was less than one year old ) and they also recommended installation of an ultra-violet unit for long-term mold prevention. This upsell would have been an additional $400 which we declined.
    - William S.
  • Leon has been maintaining our downstairs 20+ year old Lennox HVAC system for several years, but we finally got tired of it constantly running during the hot summer months ($$$).  So Leon quoted us a new 15 seer system that was affordable, and more importantly, reliable.  He was able to finance our new system (through a 3rd party) and his crew came in and out and before we knew it, we were finally enjoying the summer months.  This all occurred last August (2014)
    Since then, our downstairs has been comfortable, the condenser hasn't been running 20 hours a day and my bills have been AT LEAST 20% lower compared to past history usage.  I am entering this summer with zero worries about cooling issues and continue to enjoy the savings.  The new system is paying for itself! Thanks Leon!
    - juan carlos v.
  • The technicians arrived on time and got right to work.  While they were cleaning the vents, I was told that my vents were pretty bad and they should be sanitized and sprayed with Killz (?), which would cost more.  I looked at the vents myself and noticed that in a few places I had mushrooms growing (I didn't know you could grow mushrooms in your vents), so I had them do that, and also ended up having them deep clean my carpet.  I wasn't expecting to have all this done, and I'm not sure if the cost was a fair one, but they did a good job, they were polite, didn't mind my dog, and did everything in one day.
    - CINDY D.
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Air Duct Cleaners in Atascocita

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