Tom's Mechanical, Inc.

A 306 Reviews

Founded 1960 • Angie's List since March 2005

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Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

Licensed
  • Trade License Number
  • TACLA73911E
  • Trade License Locale
  • Texas
  • Trade License Authority
  • State of Texas
  • Trade License Expiration
  • 07/11/2017
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
12:00 AM - 12:00 PM
Monday
12:00 AM - 12:00 PM
Tuesday
12:00 AM - 12:00 PM
Wednesday
12:00 AM - 12:00 PM
Thursday
12:00 AM - 12:00 PM
Friday
12:00 AM - 12:00 PM
Saturday
12:00 AM - 12:00 PM

Company Contact

735 109th St

Arlington, TX 76011

Description

When you are in need of HVAC service for your business or home, you should look no further than Toms Mechanical, Inc. For over five decades, Texas businesses and residents have trusted the firm with their installation, repair, and maintenance needs. They are available 24 hours a day and 7 days a week to perform emergency service, if needed. Hop on over to their website for information about current specials and discounts. Call them today at (972) 388-3669 to request your service call....

Verified Reviews

306 Total Reviews
Reviews by Rating
A Rated
264
B Rated
19
C Rated
9
D Rated
5
F Rated
9
Read reviews by category
hvac repair (300)air duct cleaning (11)electrician (11)plumber (6)insulation (5)auto repair (3)Uncategorized (1)water heater repair and installation (1)
Showing 1-10 of 306 reviews
A

RATED

09/19/2019

It was terrific, I really liked them. It's just that I couldn't afford the $10,00 price. They were very personable, the guy that came out, he was professional, enthusiastic, not pushy, he was interested in the job it just that I don't have that money but in the end he was still friendly and I think the price was reasonable for the work.

DESCRIPTION OF WORK
They came out and gave me a quote on replacing my existing air conditioning system.

CATEGORY heating & air conditioning/hvac

HIRE AGAIN? Yes

WORK COMPLETED ON 09/19/2019

A

RATED

06/06/2019

Very well. Technician prompt, professional. Made suggestions but wasn't pushy. Noticed that some house workers had stood on my outdoor unit (footprints on it!) and had bent the metal. Cost was for 2 units.

DESCRIPTION OF WORK
Bought a coupon for maintenance.

CATEGORY heating & air conditioning/hvac

COST $245

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/05/2019

A

RATED

03/25/2019

Two techs showed up on time. They were very quick to determine the problem. Replaced bad part, tested out the heater, I paid and they were on their way. NO PROBLEMS

DESCRIPTION OF WORK
Heater flame sensor went bad, causing the heater to short cycle and not fire up.

CATEGORY heating & air conditioning/hvac

COST $360

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/25/2019

A

RATED

01/01/2019

There were some scheduling hiccups involved on the first day of work (only sent 1 technician to a 2 story house). They were resolved on 2nd day of work. Overall did a very good job with the duct cleaning. Indoor air quality has improved significantly. David was also great when giving us the duct cleaning estimate. He was very thorough and even found a small gas leak which was promptly repaired.

DESCRIPTION OF WORK
Air duct cleaning

CATEGORY heating & air conditioning/hvac, air duct cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/21/2018

A

RATED

09/04/2018

He always takes great care of me and once even checked out a car for me I was considering buying from a dealership and the mechanic at Tom's found out that the it had been in an accident. The dealership pulled the Carfax which showed it had been in a wreck. That saved me a lot of money. I will highly recommend and use them, again.

DESCRIPTION OF WORK
Auto Service, Maintenance and Repairs

CATEGORY auto repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/04/2018

A

RATED

08/13/2018

This is first half of spring/fall checkup offer. Service was prompt and efficient. The checkup was thorough. The tech was very professional and competent. My freon was low and replaced at the current going rate. Will see them again in the fall. Service cost included both checkups and freon installation.

DESCRIPTION OF WORK
Spring checkup and freon installation

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/13/2018

C

RATED

08/12/2018

With 102 degree temps outside he showed up on time late the same evening we called for service & right off he thought the coils were dirty. He cleaned them & there was no improvement in performance. He checked for a leak and thinking we used the old type of freon (green can) he said the pressures looked good. I told him it's the new type of freon since he didn't look at the label on the side of th...

DESCRIPTION OF WORK
a/c wasn't cooling, couldn't tell why.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/27/2018

SERVICE PROVIDER RESPONSE

We are very sorry that the service Mr. [Member Name Removed] received was not up to our standards. In keeping with our policy of 100% customer satisfaction we have refunded the charges on this invoice. The technician who ran this call is currently on vacation but when he returns the Service Manager will investigate his actions further and take appropriate corrective action. We apologize for the in...
A

RATED

04/20/2018

We highly recommend this company! Brian Lackey helped us consider all options, and we close the ductless Split Air and Heat, which hangs on the wall and self-regulates temperature control. This new unit is very economical. The old unit required very expensive Freon that it could no longer hold. Brian offered perfect product for us, and the best estimate we received by far, along with an Angie's Li...

DESCRIPTION OF WORK
Replaced our old air conditioning unit and helped us decide on the best solution for our needs

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/20/2018

F

RATED

01/13/2018

Terrible, overall. Field tech, David, who was punctual, responsive and professional, quoted $165-$180 (part dependent) full price to replace a flame sensor that was dropping voltage. He called it in to the office and the part was not in inventory and needed to be ordered. A follow up service call had to be arranged, awaiting the part. I later received a call from Tom's stating that the flame senso...

DESCRIPTION OF WORK
Upon annual heater inspection, a faulty flame sensor was detected

CATEGORY heating & air conditioning/hvac

COST $162

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/16/2017

Images

Photo for Tom's Mechanical, Inc. - 735 109th St, Arlington, TX - 36752194

SERVICE PROVIDER RESPONSE

Unfortunately, the customer's complaint is 100% justified, Due to an internal communication error we drastically overestimated the price of the repair. As is our policy whenever a customer does not receive quality service the amount of the invoice has been refunded. A letter of apology from our Service Manager has also been sent. We regret the error which led to this poor review and resolve to do ...
B

RATED

01/04/2018

Overall went really well. The guys showed up on time to begin the work. However the only reason they arent an A across the board is that there wasnt a permit aftee I explicitly asked for one several times. I asked if the estimate included the price of a permit (it did) and when they called to confirm I asked again about the permit. No fault of the install guys but they had to hang around for about...

DESCRIPTION OF WORK
Needed a new furnance and AC

CATEGORY heating & air conditioning/hvac

COST $6,747

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/15/2017

Services Offered

Air conditioning and heating service, repairs and installation. Complete home evaluation service also offered to determine efficiency and comfort improvements needed to maximize enjoyment of your home.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes