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Arlington Movers Reviews
something about them put my mind at ease.
These guys were professional and worked like a well oiled machine. The total price and well detailed bill surprised me (cheaper
than I expected)In a nut shell, I would used them again and highly tell friendsand family to hire them.
Great job guys!
My move coordinator,
The only snag was my large heavy desk was placed where it blocked the electrical outlet. I contacted
I would recommend
online and they claimed to be customer service oriented. Over the phone they sounded great, explained how they charged and told me there would be no movers, they really were clean cut guys in uniforms, different then what I have experienced in the past. This was the best experience I had with a moving company, they really did wrap my furniture
before moving it, but did it in no time. I thought they were very efficient.
I would definitely recommend this company over any others. It wasdefinitely a stress free move.
immediately told us what to expect. They carefully wrapped all the furniture and appliances before putting them in the moving truck. All in all there were seven rooms of big furniture to pack and move. They were very efficient and effective...we could not have had better workers! All three were gentlemen and very polite.
The only negative event that occurred during our move could have been handled differently by the owner when he stopped by to check in with his team. We were shocked at how he handled the situation and in front of his clients.
Aside from that one event we were extremely happy with
We were quoted $75/hour for a 3 man crew plus and $55 fuel surcharge since we were moving north of
My appointment time was 1-2 p.m. No one showed. No one called. We finally called them and were told the movers were running late but would be there by 4 p.m. By 4:30, no show, no calls. We called again and again and kept getting different times and different excuses. The movers finally called to say they were at the address and waiting for us. We knew they weren't because WE were at the storage place and the address on the order form was correct. They finally showed up at 6:30 p.m. and began work.
I sat and watched them in distress. Boxes clearly marked FRAGILE in large red letters were crushed beneath boxes that I knew contained books I know the contents of some, if not many, of those marked boxes are damaged or destroyed now. But the movers had arrived so late and there were so many boxes to move, time had to take precedent over my property. Besides, the damage was done and I didn't think the movers would work any faster or any better if I objected to the abuse of my property.
The storage place locks the gates at 9 p.m. At 8:45 p.m., the storeroom still wasn't empty and clearly wouldn't be in time. My three friends and I had to scramble to grab stuff and throw it in our cars to avoid getting locked in for the night. I had a hard time trying to move stuff because I'm disabled in both legs and not supposed to be lifting more than 10 pounds. We made it through the gate at 8:59 p.m.
The new storage place we were moving everything to had locked its gates at 6 p.m. Fortunately for us, we'd realized long before that we wouldn't make it in time and arranged for after-hours access.
Because of an unforeseeable problem, we had had to change our destination address on the day of the move. We gave the movers the new address,
It was midnight before everything was finally off the truck and haphazardly piled up in the new storeroom. Whatever wasn't damaged in the loading was probably damaged in the unloading. I can't get to the boxes marked FRAGILE to open them and inspect the damage because they're all buried, and I can't move a box weighing more than 10 pounds.
Despite the incredibly ridiculous late hour they finally showed up, the slow, poorly done work, the lack of communication, and the inexcusable delay in finishing the job, the movers demanded $475, far more than I'd been quoted, and far more than the work was worth. NO apologies for all the trouble we'd been put through, no explanations for the delays, nothing good at all.
Before hiring this mover, I read all the stellar reviews and the sole negative F review. I really thought all the A's outweighed the one F and that it must have been just one extraordinary bad experience. I was so wrong.
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