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Health Care Facility reviews in Argyle

  • C
    Texas Health Presbyterian Hospital Flower Mound
    The first time we went into the emergency room we got into a treatment room quickly. Everything was pretty good except the doctor did not introduce himself and they did not run a urine culture to detect which antibiotics would be effective. After intravenous antibiotics and pain killers. They gave her a prescription for Keflex and released her. We followed up with her family doctor and she thought that everything should be fine.
    About 15 days later my wife started to have symptoms of having the same UTI infection (about a week after finishing the anti-biotic). The emergency room was very busy that night and we had to wait for over an hour before being seen by a triage nurse. We waited about another 30 minutes and then got back to a treatment room. My wife had asked for a portable toilet, so she would not have to run back and forth to the restroom every 5 minutes. The nurse said they did not have any (we passed one in the hall way going in). The first time we went to the emergency room, they gave her one immediately. We waited about another 45 minutes until the doctor came in (I did not get her name). She was very good and introduced herself and went through everything with us. She ordered a urine culture and ordered antibiotic injection. She also told the nurse to get my wife a portable toilet and it was in the room in less than 5 minutes. I wish this hospital had more doctors like her. I also think that the emergency room was understaffed for the amount of patients that night. We had to wait another 40 minutes after the doctor visit to have the nurse give my wife the antibiotic injection. She also prescribed Cipro, which was proven in the culture to kill that bacterial that was present in the culture. I think they have some good personnel there, but seem to be staffed very light. A nurse told us that they now have people coming in from outside our area, because the wait times were so short. I guess that does not apply anymore. I also noticed that they could use a better cleaning staff since the room looked like it had not had the floor cleaned in a week. I just think this hospital could do a lot better and provide better emergency care.
    - Robert N.
  • B
    Walgreens Pharmacy
    They should lower their prices. The medications I use are quite a bit lower elsewhere.
    - Chad B.
  • C
    United Healthcare
    They should offer the HSA plan.
    - rachel p.
  • A
    Texas Health Presbyterian Hospital Plano
    I had a day surgery that included an overnight stay on the women's floor. All staff members were top notch and I felt well cared for during my experience.
    - R W.
  • A
    Texas Health Presbyterian Hospital Flower Mound
    They have a good bedside manner and are very efficient. They explain what they do and why they are doing it. They make you feel at ease.
    - Andrew L.
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Health Care Facilities in Argyle

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