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Moving reviews in Anna

Real People ~ Real Reviews ~ Real Results

  • A totally terrible experience with claims still unresolved three months later.  Move was about 40 mile local.  Selected and commited to high price because we needed a professional packing job.
    Packing Estimate
    4 packers for two days for 190 1.5 Cu Ft boxes, 69 3.5 Cu Ft boxes, some wardrobes and larger boxes.  Four packers.  Foam wrap/cell pack for lots of antique glassware.
    Packing Reality -
    2 packers
    30 small boxes, all very heavy - books, liquor cabinet
    70+ 4.5 Cu Ft boxes, and 30 wardrobes weighing from 70 to over 200 pounds with stuff from multiple rooms tossed in a random
    glassware wadded into big balls of paper - We;re doing a kitchen remodel.  I just moved the glassware from 4 giant boxes to 12 managable small boxes with contents unknown.
    Things dumped randomly in boxes.  Expected dressers that were emptied to be put drawer by drawer in small labeled boxes.  In fact, things from several rooms ended up in the giant boxes. 
    I complained about the glass packing early on the first packing day.  Was told, "This is how we do it, regardless of the estimater."
    Moving Estimate
    23,000 pounds including chest freezers with food, portable dog kenneling, 100 bankers boxes we packed
    Moving Reality
    We moved the kenneling in a U-Haul truck, bankers boxes in a POD, virtually all art work, kitchen dishes and glasses in 15 Exterra, pickup and trailer loads.  They declined the freezers on Wednesday when they loaded the truck.  They finally brought out a bob tailed truck and moved them that night based on the estimate. 
    Loaders were really great people, but they left us with 9 foot high piles of extremely heavy boxes.  The polished concrete floors are deeply scratched.  Antique doll folded over among clothes and broken.  Antique clocks under heavy stone globe, etc.
    On the way out, they stalled the truck twice across a well traveled road, and side swiped a tree.  Was told claim work started 1-Sept.  In fact, nothing happened until we called multiple times, and nothing has been resolved despite three claims inspector visits. 
    We got a supervisor out four days after our move.  His comment, "We should video this as an example of how not to pack."
    If you use them, get everything in writing, plan to supervise packing full time and be prepared to argue for your rights for a long time.
    - Marylinda J.
  • unknown
    - CHRIS T.
  • Everything went perfectly, Great timing. Hard working. Very helpful.
    - Lauren F.
  • Excellent job!!!
    - Janet B.
  • It all went great.  The guys worked hard from the minute they arrived until they finished up for the day.  They were very friendly and professional.
    - Tammy D.
  • It didn't.  As you can tell from the above statement.  Now after a month of setting this up, I have to find another mover to handle my move this weekend.  I am so frustrated!
    - Lynne H.
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Moving Companies in Anna

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