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Flooring reviews in Alvin

  • A
    Alvin Decorating & Floors Inc
    Very friendly and professional. Owner actually did the work and the floor looks great. Price was comparable with other estimates. Went with them because they have been in business 60 years and my parents have used them before and were happy. I'm happy too.
    - Dave D.
  • A
    Bizaillion Floors LLC
    This experience with Greg, Bizaillion Floors, was so rewarding. He was able to take 50 year old terrazzo floors and remove stains and polish to a beautiful shine finish. Greg was extremely professional and informative. He communicated on arrival times, products and how to care for my floors in the future. I only wish all contractors had his business values. Thank you Greg.
    - Rhonda M.
  • B
    Houston Painting and Remodeling
    I have mixed feelings about the job.  Julio is a great guy, and is easy to work with. The quality of the work was adequate to
    excellent, and the price was fair.  The biggest issue was communication.  Julio prefers to handle things verbally or via text.  This proved to be unreliable as it was clear as the project progressed that he did not fully understand some of our expectations for the job. He did not respond to emails or texts that included any amount of detail.  We had a hard
    time getting him to read and understand our requests. We would send emails to him listing our expectations, concerns, etc. 
    Later we would copy much of the same information in a text.  He rarely responded to detailed texts, and he never responded to the detailed emails.  We felt it was important to get things in writing in case the job went poorly, especially after communication dropped off.   Because of this lack of communication sometimes we were left wondering if he was going to complete the task. 
    Sometimes he did, but on other occasions he had forgotten about or misunderstood our expectations. The job was slated to take about a month, but it ended up taking almost three months.  Part of this was due to the fact that we
    were not ready or did not understand the process.  The timing wasn't a big issue for us though as we expected some overrun.
    The quality of the work in some places was excellent.  The tile work was some of the best I have seen.  The two men he had working on our bathrooms were artists.  Their level of detail was beyond anything I expected. 
    The granite crew was OK, but they were not as detail oriented as the folks that did the tile.  
    The Plumbers I have some issues with.  I can't question too much of their work as I am not a plumber.  However, we had to have them come back more than anybody else.  Part of this was due to the fixtures we chose, but
    there was also some mistakes in their workmanship.    They installed one toilet very crooked and the other slightly.  We had rattling in some pipes after they installed a valve.  They indicated it was a
    problem with our choice, but I can't verify that.   They also misthreaded one of the water inlets to a sink causing it to burst one
    morning.    They were very nice though, and most importantly they fixed everything I requested without any hesitation.
    The carpenter that did the cabinetry seemed like a skilled craftsman, but I could not communicate well.  As a result both things he built for us were not what we asked. This was also partly because Julio did not understand our expectations.   Julio made it right though.  
    That is why I feel odd about rating him.  We certainly had some frustration, but in the end Julio made everything right.    As
    far as responsiveness, from my experience with other contractors this is pretty standard.  I was disappointed though because it started out so much more transparent.  In fact, he was the MOST responsive of all the contractors I
    solicited bids from.
    Toward the end of the project I figured out at least part of the reason why the communication dropped off.  He appears to work at least one other job on top of his personal business.  I can see this stretching him.  In fact, the person that did the sheetrock is his brother-in-law, and I believe he is taking over the business.
    Julio did have terms of half down and the remainder at completion.  As we got close to the end he wanted more money to pay his workers.  We balked at the idea because it was outside of our terms, and to his credit Julio left us alone about it. 
    - Joseph S.
  • A
    FIVE STAR FLOORS LLC
    Very professional. They have their own employees rather than using contractors which was the main reason I used them. They finished sooner than expected. Did a great job. Would definitely recommend using them.
    - James P.
  • A
    Joel Sanchez Tile And Wood Floors
    Joel brought pictures of somes examples of previous jobs. He understood that the shower needed to be wheelchair friendly. He knew that I had a design idea & we worked well together. I was so happy when he was able to continue right into the flooring job. They were very careful with minimal waste of the porcelein tiles. They arrived on time. Worked a full day. Cleaned up. Just did an excellent job. Everything is beautiful.
    - Robin G.
  • F
    C-Y Services
    They did a terrible job on the work that was done.  Most of the work that I paid for wasn't even done and they ended up walking off and leaving me with a real mess.
     They painted the whole house the wrong color, then repainted, again a different wrong color and different brand of paint than what I had paid for.  They did a messy, horrible job of painting and didn't put all the trim back.
    They broke and threw away a large bathroom mirror and didn't tell me it happened.  They broke and did not replace two closet doors in one of the bedrooms.
     Job was to be completed in one month but after 4 months they walked off job leaving most of work undone and what was done was wrong.
     Since this house was a repo I bought in a different town from where I presently live and I wanted to fix it up to for my Son and his family to live in, I was not able to be there all the time to supervise and they took advantage ot that.
     After they walked off job, I found garage was littered with cig. buts and ashes, garbage, all the old carpet that was pulled up and was to have been hauled to the dump (I paid extra for that)  I also found illegal drug evidence left under the old carpet left in the garage.
    I had put an apt size refrigerator in the bar area and it was gone.
    The laminate flooring I had paid top dollar to them e to install was popping up all over the house and I found out that they had paid some non pros to install it at 1/8th of what I paid them to do it.
     They are con-men and crooks and it was an experience from H***.  I am having to have the whole house redone and it is costing me a fortune to correct this companys mess up.
    Don't use them for anything.   They will tell you anything they think sound good and then do just the opposite and they will take you for a lot of money.
    - Kristi S.
  • F
    Trademark Flooring & Remodeling
    The work did not go well. The grout is supposed to be red in color but is actually a ugly, milky white color. The installation was sup-par and a few of the tiles in the bathroom is already cracked. I asked the provider to come back and make the corrections before our mortgage inspector comes out. I just spoke with him today (12/13/13) and he would only come back out if I would pay for the labor. I told him I would find another provider to finish the work.
    - Julie W.
  • C
    Alvin Decorating & Floors Inc
    The service was good; I had no problems with them and the installation went fairly quickly. The only thing I have a problem with is the quality of the material they used; it was horrible. I don't know if they were supposed to prep anything before they installed the new floor because I have mold coming up through the floor in one of the bathrooms so that is not how it is supposed to be. Other than that people at the business were really friendly; they had knowledge but the quality of material they installed was garbage. Their price was fair, they had the flooring in stock and they were able to get to my job in a week. They were punctual; the job took all day.
    - robert m.
  • A
    Alvin Decorating & Floors Inc
    The experience was absolutely perfect. I would recommend them to anyone. They were outstanding. Their customer service and professionalism stood out. We are going to be using them again for more flooring.
    - Mitchell H.
  • A
    Lynette's Floors & More
    The person that came and laid the tile was very nice and professional.
    He explained what he was going to do the next day and did so and in the
    areas that was needed to be able to walk on sooner than 12hrs he did a
    fast set. Like in the Hall and Living room. Work was done in two phases
    so I could move items off the floors in the closets floors. He move the
    furniture as he went. Everything was put back in place by the next day.
    I would recommend this company to all my friends. I plan to use them
    again to have the kitchen counter tops replaced.
    - Sandy C.
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Flooring Installers in Alvin

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