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General Contracting reviews in Alvin

  • B
    Houston Painting and Remodeling
    I have mixed feelings about the job.  Julio is a great guy, and is easy to work with. The quality of the work was adequate to
    excellent, and the price was fair.  The biggest issue was communication.  Julio prefers to handle things verbally or via text.  This proved to be unreliable as it was clear as the project progressed that he did not fully understand some of our expectations for the job. He did not respond to emails or texts that included any amount of detail.  We had a hard
    time getting him to read and understand our requests. We would send emails to him listing our expectations, concerns, etc. 
    Later we would copy much of the same information in a text.  He rarely responded to detailed texts, and he never responded to the detailed emails.  We felt it was important to get things in writing in case the job went poorly, especially after communication dropped off.   Because of this lack of communication sometimes we were left wondering if he was going to complete the task. 
    Sometimes he did, but on other occasions he had forgotten about or misunderstood our expectations. The job was slated to take about a month, but it ended up taking almost three months.  Part of this was due to the fact that we
    were not ready or did not understand the process.  The timing wasn't a big issue for us though as we expected some overrun.
    The quality of the work in some places was excellent.  The tile work was some of the best I have seen.  The two men he had working on our bathrooms were artists.  Their level of detail was beyond anything I expected. 
    The granite crew was OK, but they were not as detail oriented as the folks that did the tile.  
    The Plumbers I have some issues with.  I can't question too much of their work as I am not a plumber.  However, we had to have them come back more than anybody else.  Part of this was due to the fixtures we chose, but
    there was also some mistakes in their workmanship.    They installed one toilet very crooked and the other slightly.  We had rattling in some pipes after they installed a valve.  They indicated it was a
    problem with our choice, but I can't verify that.   They also misthreaded one of the water inlets to a sink causing it to burst one
    morning.    They were very nice though, and most importantly they fixed everything I requested without any hesitation.
    The carpenter that did the cabinetry seemed like a skilled craftsman, but I could not communicate well.  As a result both things he built for us were not what we asked. This was also partly because Julio did not understand our expectations.   Julio made it right though.  
    That is why I feel odd about rating him.  We certainly had some frustration, but in the end Julio made everything right.    As
    far as responsiveness, from my experience with other contractors this is pretty standard.  I was disappointed though because it started out so much more transparent.  In fact, he was the MOST responsive of all the contractors I
    solicited bids from.
    Toward the end of the project I figured out at least part of the reason why the communication dropped off.  He appears to work at least one other job on top of his personal business.  I can see this stretching him.  In fact, the person that did the sheetrock is his brother-in-law, and I believe he is taking over the business.
    Julio did have terms of half down and the remainder at completion.  As we got close to the end he wanted more money to pay his workers.  We balked at the idea because it was outside of our terms, and to his credit Julio left us alone about it. 
    - Joseph S.
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General Contractors in Alvin

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