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Foundation Repair reviews in Alvarado

  • A
    There was no pressure to do everything he recommended or use a particular company. During the job Mr. Osborne was on site insuring the job was done correctly. It is still too early to see if the steel piers have solved all my foundation problems.
    - Ron E.
  • D
    We hired this company because we liked the field man. He was the only one to come out and go under the floor, and what he proposed to do was much more comprehensive than all the others. Cost was good, but not the lowest or highest.
    the problem is that when it was time to do the work we ended up with a different crew. it seems they (and maybe all these companies) use outside crews to do the work & the original crew was not available. so after discussing the details with the new crew, we set a time and started to work. (i still liked the first crew chief better but was trusting Premier to not send me a bad crew)
    On the construction day, i got an email stating there was a price increase - about 30%. i called an after about 4 hours discovered that Premier had been quoted more, so they wanted to pass this on to me - and remember i have people under my house while this is happening. well after much discussions, it was decided to have me pay the crew directly -premier was basically handing the problem over to me! The price then became a topic for discussion for the crew chief, and it seemed to be his main topic.
    Well this crew was on its way out when it started. my mistake was paying them without really reviewing their work, and in agreeing to let Premier off the hook. i have tried to have Premier out to finish the work, but they are 'trying to get the original crew out' - good luck
    below is the list of issues i sent to Premier that i want resolved.
    1.      Impatient to leave:  I had a difficult time with Junior and his crew. They seemed to be skilled and know what they are doing,
    but we seemed to spend most of our time looking for ways to reduce the work, And they seemed ?headed out? the entire time. I was told this was a 3 day job, and on the second day the crew didn?t eat lunch, as they planned on finishing
    up and heading out instead.
    2.      Poorly done job:  they put in the front and back beam along most of the house, and did a better than expected job. They did it
    better than I had hoped, and it seemed very wise the way they handled it. But then they seemed to end. The center of the house leveling was next and they seemed to be stabbing at getting it right. After they said they were done (lunch day 2) I crawled under the house and using their level found the house had a 2? drop in the center that was spread over about 8 piers. I then found
    another spot in front of the house that was out about 1?. This weekend I started working on getting the doors to work. I crawled under the front door, and then I found that the piers in that area were sketchy at best. The sims on one are not stacked and about to fall out, one doesn?t touch, and the front door is sitting on the edge of a 1? solid block, and not the pier.
    3.      Unfinished work: they didn?t put in the beams along the front or back of the house in the living room. They had left over beams, and I assumed they overbought. They took them away, and I didn?t realize that they were for the living room till this weekend when I was working on the door.
    4.      Inadequate equipment:  they leveled my entire house with a 4? level. That is it. They used a transit for the dirt work, which was fine, but the house leveling was done with a 4? framing level. They started in 1 corner, and worked to the other end, moving the level 4? at a time. Salvador and Junior both told me that they had leveling equipment that was made for the job, but none was used. Excuses were made about why, but nothing changed.
    5.      The job was a fight ? from the start:  for the 1st ½ a day, they worked hard, and the job went as I would expect. They did good
    work, but without the right equipment. Then after the pricing became an issue, things changed, and it seemed that most of the time and conversation with Junior was on the pricing, work load, and how we could reduce the costs. I did do that on the dirt work. I did most of the dirt work myself on the tractor. They changed how we got the back of the house to drain, so they didn?t have to
    remove any dirt by hand, so that got much easier. All the dirt that did get moved out was done with the tractor. Then on the 2nd day, they were leaving from the moment they got to the house. I had to send them back under the house 4 times to finish or fix their problems. I finally gave up ? paid them ? and they left. If I had to do it over again, I would do that much differently. I just didn?t realize the poor work, incomplete work, etc.
    - Diana A.
  • A
    - Susan C.
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Foundation Contractors in Alvarado

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